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The Sales Lead is responsible for delivering daily sales goals while ensuring a positive customer experience through expert product knowledge and personalized service. They also perform operational tasks such as opening and closing the store and assisting with eyewear measurements and troubleshooting.
Requirements
Candidates must have at least 12 months of optical experience or an ABO certification. A high school diploma or GED is required, along with the ability to maintain necessary state optician license requirements.
Full job description
About Us:
Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
Pay Class: Full Time
Pay: $12.82 - $17.29 per hour
The Role:
A Visionworks Sr. Optical Specialist-Lead/Sales Lead is the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/services and managed vision care. The Sr. OS personally takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple, human and bold way. A Senior Optical Specialist has 12 mo. prior industry (optical) experience.
The SR. OS currently has and maintains license requirements per state guidelines in this role and dispenses eyewear in states where required and/if licensed.
Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
Engage with patients/customers and recommend products and services that meet their eye care needs
Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time. May troubleshoot eyewear needs as necessary
Execute day-to-day operational activities to support the store's financial and customer experience goals including opening and closing the store as needed in LEAD positions only
Qualifications:
12 months optical experience necessary (within Visionworks or other organization) or ABO Certification in lieu of experience
HS diploma, GED or equivalent related job experience
Maintain Optician License requirements per state guidelines, as needed (Licensed
What we offer!
At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to
Vision Coverage
Paid Parental Leave
Bereavement Leave
401 (k) Savings Plan
Paid Time off
Milestone anniversary awards
Medical, Dental for Full Timers
And more!
Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.
Related keywords
Sales LeadOptical SpecialistRetailEyewearVision CareABO CertificationOptician LicenseCustomer ExperiencePatient CareStore OperationsSales GoalsDiversity Equity and InclusionFull Time
At Visionworks, we’re devoted to one thing — healthy eyes. We sit at the intersection of healthcare and retail, providing a national network of optometrists, clinical specialists, retail experts, and high-quality eyewear products and services.
Our purpose is to help everyone see the world they love and we’re passionate about delivering flawless vision, unexpectedly simple. We want to ensure every person who visits our doctors and stores has an incredible patient care experience.
We believe in taking care of our own people because we know our employees are the heart of the business. Our diverse culture is highly collaborative, results driven, intellectually stimulating, fast-paced and fun. We’re relentlessly focused on continuous improvement and growth.
Our goal is to be the BEST at serving the needs of our patients and customers and we pledge to always Be Simple, Human and Bold.
Visionworks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.
Offices: 175 E. Houston Street, San Antonio , TX 78209, US