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Gracious Care (Holdings) LimitedGreater London, England, United Kingdom · On-site
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JDO GlobalGreater London, England, United Kingdom · Hybrid
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Manage a portfolio of key foodservice accounts to drive profitable growth and maintain strong customer relationships. Coordinate commercial projects and product launches between customers and internal departments like Purchasing and Logistics.
Requires previous experience in sales or account management and a full UK driving licence. A degree and experience within the food industry or using ERP systems like SAP are desirable.
About the Role
We are Europe's leading importer and distributor of authentic Japanese food and drink products, supplying many of the UK's best-known restaurants and retailers.
We are looking for an ambitious Sales Executive to support and develop a portfolio of key foodservice accounts. This is an excellent opportunity for someone early in their sales career who wants to develop into a Key Account Manager within a growing international food business.
You will work closely with UK restaurant customers, supporting commercial projects from initial enquiry through to product launch, while building long-term customer relationships and delivering profitable growth.
Key Responsibilities
Account Management
· Support the day-to-day management of a portfolio of key foodservice customer accounts.
· Build strong customer relationships through regular meetings, reviews and communication.
· Identify opportunities to grow sales, improve profitability and expand product listings.
· Prepare customer presentations, proposals and business reviews.
· Support annual pricing reviews and commercial negotiations.
Commercial & Sales
· Deliver agreed sales, margin and volume targets.
· Analyse sales performance, identify trends and recommend actions.
· Prepare forecasts and work closely with Supply Chain, Purchasing and other internal departments to ensure
excellent stock availability.
· Support new product launches from concept through to implementation.
· Monitor competitor activity and market trends.
Project Management
· Coordinate projects between customers and internal departments including Purchasing, Marketing,
Technical, NPD and Logistics.
· Ensure customer requests are delivered accurately and on time.
· Manage product listings, promotional activity and commercial administration.
Customer Service
· Provide outstanding service to key customers.
· Resolve customer issues quickly and professionally.
· Maintain accurate customer records and sales reporting.
Company Representation
· Attend customer meetings, trade exhibitions and food events.
· Develop knowledge of Japanese food, ingredients and market trends.
· Support wider sales initiatives across the business.
What We're Looking For
Essential
· Previous experience in sales, account management or another customer-facing commercial role.
· Excellent communication and relationship-building skills.
· Strong organisational skills with the ability to manage multiple projects.
· Commercial awareness and willingness to learn. · Good Excel and Microsoft Office skills.
· Full UK driving licence.
Desirable
· Experience within the food industry, FMCG or hospitality.
· Experience working with restaurant groups or retail customers.
· Degree or equivalent qualification.
· Experience using ERP systems (SAP desirable).
Personal Attributes
· Curious and eager to learn.
· Commercially minded.
· Organised and dependable.
· Confident speaking with customers.
· Positive and proactive.
· Comfortable working both independently and within a team.
· Adaptable in an international business environment.
· Willingness to travel to visit customers and attend trade events.
About Tazaki Foods
Tazaki Foods is Europe's leading importer and distributor of authentic Japanese food and drink products. For over 45 years we have worked closely with Japanese manufacturers and UK customers to bring high-quality Japanese products to restaurants, retailers and wholesalers across Europe.
As part of Takara Holdings, we combine Japanese heritage with a growing international business, offering employees genuine opportunities to develop their careers within the food industry.
Leading importer, developer, and distributor of Japanese food and drinks in the UK and Europe
The pioneer of the recent boom in the popularity of Japanese food in both the UK and Europe, the company has grown to be the largest importer and wholesaler of traditional Japanese food products in the UK – selling not only to the restaurant and retail sector, but also to major supermarket chains throughout Europe. Working in close partnership with a global network of suppliers, the company sources high quality, authentic Japanese products to meet the ever-changing needs of its retail, catering and manufacturing customers. The Yutaka range of authentic Japanese foods that can be seen on supermarket shelves across Europe. The aim with Yutaka is to bring the customer the finest quality Japanese products straight to the kitchen, in a format that is easy to use: “Good Food Made Japan-Easy.” Tazaki Foods’ experienced and friendly staff have a wealth of knowledge about Japanese food and a genuine interest in its introduction to the UK and the rest of the world. They can therefore provide customers with all the information on products and services that they require. The company prides itself on the speed of delivery from its own purpose-built facility in North London. With over 2,000 different product lines in stock, including an extensive range of sake and other Japanese drinks, the company aims to service its customers’ needs at all times. Authenticity and history are the keys to Tazaki Foods’ current and future success. Over thirty years of experience importing and distributing authentic Japanese food and drink products in the UK has given the company a unique insight into the shifting trends and popularity of Japanese food. It is this insight which gives Tazaki Foods a strong lead in supplying to the markets that are embracing the fast-growing area of Japanese cuisine. Part of Tazaki Group.
Offices: Unit 4 Delta Park, Millmarsh Lane, Enfield, Middx EN3 7QJ, GB
