POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
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Client Account Specialist - Remote
Glendale, Arizona, United States · Remote Solely
$65k–$110k/yr
Entry level
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Part-time
Market-competitive packages, Career development
Posted 3d ago
~40 hrs/week
Responsibilities
The Sales Associate will greet customers, provide product recommendations, and assist with shopping needs. They are also responsible for processing transactions at the cash register and managing stockroom inventory.
Requirements
Candidates should have at least one year of retail customer-facing experience and be at least 18 years old. The role requires the physical ability to lift up to 50 lbs and stand for extended periods.
Full job description
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.


Job Overview
We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores...
What You Will Achieve
Greet customers, engage in friendly conversations, and ask about their shopping needs
Subject matter expert on POP MART core business information
Offer customers product recommendations and provide information to help them make product-related decisions
Use the cash register to ring up customer transactions
Support on product shipment deliveries and organize stockroom
What You Will Need
Preferably 1+ year of retail customer-facing experience
Confident and comfortable engaging customers to deliver great customer experience
Ability to speak or understand multiple languages is a plus
Must be at least 18 years of age
Physical Requirements:
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
What We Offer
Market-competitive packages
Opportunities to learn and lead
Career development
#LI-ML1


POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees
because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,
imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of
any other status or condition protected by applicable federal, state or local law.
Founded in 2010, POP MART (09992.HK) is a leading company in the designer collectible and pop culture entertainment industry. Leveraging our ecosystem built around characters and IPs, connecting with our fans through creative, immersive experiences, POP MART aims to light up passion and bring joy to fans everywhere.
With a core focus on designer collectibles, theme parks & experiential services, and digital entertainment, we manage and represent exceptional artists globally. Our IP portfolio includes dozens of iconic characters loved by fans worldwide, such as MOLLY, THE MONSTERS, TWINKLE TWINKLE, SKULLPANDA, HIRONO, and DIMOO. Our products are avaible in more than 30 countries and regions via 630+ offline stores, 2,600+ roboshops, and on major e-commerce platforms. The company went public on the Hong Kong Stock Exchange in 2020.
Offices: 36/37F, Block A, Posco Center, Hongtai east street, Chaoyang district, Beijing, PRC, Beijing, Beijing 100000, CN