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Full-time
Posted 3d ago
~40 hrs/week
Responsibilities
The Product Specialist acts as a technical bridge between engineering, marketing, and sales to ensure product knowledge and messaging are accurately translated into market-ready tools. They manage product data integrity, support new product introductions, and provide sales enablement resources like training and comparison guides.
Requirements
Candidates must have at least 4 years of experience in product support, product marketing, or technical marketing within industrial or B2B environments. Strong organizational skills, attention to detail, and the ability to simplify complex technical information are essential for this role.
Full job description
This role serves as the product expert and technical bridge between engineering, quality, marketing, and sales—ensuring that product knowledge, specifications, and positioning are clearly translated into market-ready tools and messaging. Manages data, analytics, reporting, and product data integrity across categories. Focused on tactical execution, test prototypes and validate assumptions.
The Product Specialist reports to the Marketing Manager and works closely with the Marketing Specialist to support go-to-market execution on NPIs, while partnering with product and sales teams to ensure accuracy, relevance, and effectiveness in how Morning Pride shows up in the field.
JOB RESPONSIBILITIES
Product Expertise & Support
Develop deep knowledge of Morning Pride’s firefighting gear, features, performance claims, and competitive positioning.
Serve as a go-to resource for internal teams on product specifications, applications, and differentiation.
Support product management with product updates, line reviews, and portfolio communication.
Product Content & Technical Accuracy
Own accuracy of product content across catalogs, cut sheets, websites, and sales materials.
Translate technical product details into clear, compelling, and usable content for marketing and sale.
Ensure consistency of product messaging across all channels and materials.
Sales Enablement & Field Support
Partner with sales teams to support product training, FAQs, and customer-facing materials.
Help develop comparison tools, spec sheets, and application guides to aid in selling.
Provide input on customer feedback, field insights, and competitive gaps.
New Product Launch Support
Assist in execution of new product introductions, ensuring readiness across materials and internal teams.
Coordinate with marketing to ensure launch content is accurate, compelling, and aligned with positioning.
Support internal rollout (training, materials, documentation).
Cross-Functional Coordination
Work closely with engineering, and marketing teams to ensure alignment.
Support trade shows and customer events with product knowledge, demonstrations, and messaging support.
Help ensure product claims are supported and clearly communicated.
SKILLS & COMPETENCIES
Required
4+ years of experience in product support, product marketing, or technical marketing role
Experience in manufacturing, industrial, or B2B environments
Strong attention to detail with ability to manage technical information accurately
Strong communication skills—able to simplify complex product details
Highly organized and able to manage multiple priorities
Preferred
Experience in fire safety, PPE, or related industries
Background working with product specifications, compliance, or technical documentation
Experience supporting sales teams or customer-facing organizations
Familiarity with PIM systems, catalogs, or product data management tools
As the new independent global leader in safety, PIP Global Safety™ is redefining what it means to be protected on the job. With over 40 years of experience and the integration of legacy brands like Bisley®, PUMA® Safety Shoes, THORZT™, BOSS®, NORTH™, Howard Leight™, Miller™, Salisbury™ and Fibre-Metal™, we deliver one of the most trusted and comprehensive portfolios of personal protective equipment in the world.
From hand and arm protection to electrical safety and heat stress, our head-to-toe solutions are engineered with precision, rigorously tested and trusted by professionals across industrial, construction, utility and other sectors.
We believe PPE should never feel like a compromise. When it fits right, performs flawlessly and adapts to the challenges of the job, it becomes more than gear – it becomes empowerment. That’s the standard we set with every product we design: Protection Empowered™.
We’re united by one singular vision: to protect workers so they can perform at their best. With global reach, advanced manufacturing capabilities and relentless focus on innovation, we’re not just shaping the future of PPE, we’re raising the standard.
Built on legacy. Powered by innovation. Committed to safety.
Learn more at pipglobal.com
Offices: 25 British American Blvd, Latham, New York 12110, US
Hand & Arm ProtectionEye & Face ProtectionHead ProtectionHearing ProtectionProtective ClothingWarning Beacons & BatonsHeat Stress ManagementRespiratory Protectionand 3SP TrainingConsumer Goods