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Colorado Springs, Colorado, United States · On-site
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Drive sales growth and market penetration by managing relationships with new and existing HVAC customers. Responsibilities include executing promotional strategies, delivering technical training, and supporting dealer business development.
Requires a high school diploma or GED and at least 3 years of experience in HVAC and B2B sales. Proficiency in MS Office and strong mathematical aptitude are essential.
Job Summary
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include executing promotional strategies, introducing new products, resolving customer issues, delivering training, and supporting dealer business development. This role emphasizes customer service excellence and effective use of company sales tools and systems. The Territory Manager conducts both in-person and remote customer engagements independently and alongside the Sales Manager and provides ongoing insights on market competition and territory trends.
Job Duties & Responsibilities
Delivers proactive, timely customer service across multiple communication channels
Resolves or escalates issues with effective follow-up
Collaborates with internal teams to address concerns and strengthen relationships
Maintains a solution-focused approach in all interactions
Achieves or exceeds revenue goals across total sales, equipment, and new business
Builds strong customer relationships and drives account growth within territory
Increases sales with existing customers through regular engagement
Communicates monthly with accounts on products, promotions, training, and updates
Supports vendor objectives and company sales initiatives
Conducts cold calls and manages a pipeline aligned with growth targets
Closes sales with compelling presentations tailored to the audience
Advises customers on sales strategies, pricing, and financing to support business growth
Maintains organized and timely completion of administrative tasks
Submits accurate mileage and expense reports promptly
Keeps dealer email lists current and organized
Schedules appointments accurately using the CRM system
Promotes marketing initiatives including promotions, flyers, specials, and training
Maintains knowledge of vendor marketing programs and support offerings
Assists with planning and execution of annual Dealer Meetings
Conducts pricing studies and distributes dealer pricing and updates
Demonstrates in-depth knowledge of company product lines with accuracy and confidence
Maintains an organized personal library of sales and technical materials for all product categories
Supports collection efforts for outstanding accounts receivable as directed
Understands basic accounts receivable processes and can retrieve relevant records in the ERP system
Safety-sensitive role requiring constant alertness and safe work practices
Attends training and travels as needed
Performs other duties as assigned in alignment with evolving organizational needs
Qualifications
3+ years of experience in HVAC and B2B sales.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and office technology.
Strong aptitude for mathematical operations and numerical analysis.
Preferred Qualifications
High School diploma or GED equivalent and a Bachelor’s degree in Business or a related field.
5+ years of experience in HVAC, sales, and related functions.
Physical Demands & Work Environment
This full-time position requires approximately 40 hours per week and involves regular physical and sensory activity, including:
Bending, lifting, and carrying materials weighing up to 50 lbs.
Prolonged sitting (up to 8 hours), with intermittent standing and walking throughout the shift
Continuous use of fingers, hands, and arms for computer and office-related tasks
Frequent use of office equipment such as computers, phones, and scanners (up to 8 hours daily)
Regular verbal communication via phone and in-person interactions (up to 6 hours daily)
What We Offer:
We prioritize your well-being from day one with a comprehensive benefits package that includes:
Medical, dental, vision, and prescription coverage effective immediately
401(k) plan with company contributions
Life insurance and short- and long-term disability coverage
HSA/FSA options and an Employee Assistance Program (EAP)
Paid time off, including vacation, holidays, and personal days
Weekly pay, employee discounts, and more
Equal Employment Opportunity & Pre-Employment Requirements
Marcone is North America's most trusted supplier of repair parts and products. For more than 90 years, contractors, technicians, contracting professionals, major retailers, homeowners and more have trusted the Marcone name for leading OEM repair parts and supplies. Through distribution of residential and commercial parts for appliances and plumbing, Marcone features customer-focused best practices that include: · Supporting more than 30,000 providers, servicing 15+ million homes and businesses every year. · National distribution footprint in most major metropolitan areas, featuring 14 regional distribution centers, 140 branches and more than 2.8 million square-feet of warehouse space. · Dedicated customer service agents handling more than 1 million calls annually. · Shipping more than 5 million packages every year · Same-day shipping and next-day ground delivery to more than 90% of the United States. Learn more at Marcone.com.
Offices: 1 CityPlace Drive, Suite 400, Saint Louis, Missouri 63141, US · 505 Cityview Blvd., Unit 2, Vaughan, ON L4H 0L8, CA
