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Full-time
Posted 4d ago
~40 hrs/week
Responsibilities
The stylist is responsible for meeting sales goals by providing high-level customer service and maximizing personal sales. They also handle store operations, including visual merchandising, stock maintenance, and processing transactions.
Requirements
Candidates must possess excellent interpersonal and English communication skills with a strong attention to detail. The ability to manage time effectively and react to changing work demands is essential.
Full job description
Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.
Position Overview
The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.
Essential Duties & Responsibilities
Maximize personal sales at all opportunities
Provide a friendly and welcoming environment
Demonstrate how new product can mix with existing stock and previous purchases
Communicate product and customer feedback to managers
Apply Point of Sale knowledge to process needed transactions
Handle multiple customers at fitting rooms by following all policies and procedures
Demonstrate effective phone etiquette through customer service
Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
Ensure ease of customer experience through visual presentation and overall store maintenance
Assist in the execution of the brand integrity and visual standards set by the company
Attend and participate in store flips
Clean, vacuum, fold, size, steam, replenish as assigned
Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
Maintain a professional appearance consistent with established dress code and image guidelines
Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures
Experience, Skills, and Knowledge
Excellent interpersonal skills supporting both a team environment and customer service
Excellent English communication- verbal and written
Excellent time management/project skills
Strong attention to detail
Ability to recognize and react to changing work demands
Goal oriented: ability to stay focused on creating winning results
Related keywords
RetailStylingPoint Of SaleVisual StandardsAsset ProtectionClient BookMerchandisingFashionCustomer ExperienceStock Processing
Classic, effortless, modern essentials.
Welcome to The Club.
Industry
Retail Apparel and Fashion
Company size
1,001-5,000 employees
Founded
1985
Headquarters
New York, New York
LinkedIn followers
49,760
Club Monaco was founded in 1985 around the idea of “better basics”—creating classic, effortless, and versatile pieces that allow our customers to live with ease.
We searched for these pieces in the beginning, but we couldn’t find them. So, we made them ourselves. Through it all, our love of the details—the texture, form, fabric, design—has never gone away. For the people who share our same desire, we consider you part of our Club.
Offices: 693 5th Ave., 6th Floor, New York, New York 10022, US