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City of Syracuse, New York, United States • On-site
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The CSR acts as the face of the store by greeting customers and accurately processing orders via phone, counter, or online. They are also responsible for basic food preparation and maintaining store cleanliness and sanitation standards.
Candidates must possess strong communication skills and the ability to work in a fast-paced environment. Minimum age requirements must be met, typically 16 years or older.
We’re not just making pizzas — we’re running the fastest, most exciting pizza game in town. Domino’s is the #1 pizza delivery company in the world, and we’re looking for people who want to bring the energy, the hustle, and the good vibes every shift.
🚀 Fast-paced. Fun. Flexible.
💸 Opportunities to move up quick (CSR → Shift Runner → GM).
🍕 Teamwork, free food discounts, and an atmosphere that’s all about winning together.
At Domino’s, every role matters — whether you’re answering phones, tossing dough, or leading a crew, you’re part of a team that keeps the ovens hot and the deliveries rolling. If you want a job where your work actually matters (and comes with some delicious perks), Domino’s is where it’s at.
🔥 Be part of the team that delivers more than pizza — we deliver opportunity.
Position Summary:
As a Domino’s Customer Service Representative (CSR), you are the face and voice of the store. Your role is to provide excellent service to every customer—whether over the phone, at the counter, or through online orders—while helping the team run efficiently.
Key Responsibilities:
Greet customers warmly in person and over the phone.
Accurately take customer orders and enter them into the point-of-sale system.
Answer questions about menu items, promotions, and deals.
Handle cash, credit, and debit transactions securely.
Assist with food preparation when needed (making pizzas, preparing sides, cutting orders).
Ensure the store remains clean and organized, including lobby, counter, and food prep areas.
Maintain a positive, professional attitude with customers and teammates.
Follow all safety, sanitation, and uniform standards.
Qualifications & Skills:
Strong communication and customer service skills.
Ability to multi-task and work in a fast-paced environment.
Basic math skills and attention to detail for handling orders and payments.
Team player with a strong work ethic and reliability.
Must meet minimum age requirements (varies by state, typically 16+).
All your information will be kept confidential according to EEO guidelines.
Feeding the Power of Possible, One Pizza at a Time.
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets. Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work. Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals. Browse U.S. career opportunities at jobs.dominos.com.
Offices: 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48106, US
