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Full-time
Posted 25d ago
Apply by Nov 20
~40 hrs/week
Responsibilities
The Assistant Office Manager is responsible for overseeing service desk and bookkeeping operations to ensure superior customer service and loss control. They also assist in training staff, managing cash reconciliation, and maintaining store security standards.
Requirements
Candidates must be at least 18 years of age and possess basic computer, math, and communication skills. The role requires the ability to perform physical tasks and operate various office and retail equipment.
Full job description
Pay Rate Starting at: Level $18.50/ hr Rates of pay are determined by previous experience and labor contract seniority.
SUMMARY
The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. The Assistant Office/Service desk manager is responsible for ensuring superior customer service and control of losses through efficient management of service desk and bookkeeping operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Prioritize multiple tasks without constant supervision
Handle cash, checks, and other media and distinguish between various forms of currency
Responsible for proper cash and media reconciliation at the end of each shift
Maintain a clean and organized environment around the service desk and bottle area
Answer incoming telephone calls and direct to correct person/department
Inform manager on duty and/ or office manager of any problems or important information
Assist Service Desk manager in selection, training, and development of service desk and bookkeeping associates
Complete all necessary paperwork relating to Bookkeeping and Service Desk Department
Follow all Federal, State, and Local regulations as well as company policies regarding Service Desk operations, safety, and sanitation
Ensure all security procedures are followed to protect from internal/external theft
Maintain efficient use of supplies
Confirm all equipment is in proper working condition
Report any information/ problems to Service Desk manager
Act in place of Service Desk/Bookkeeping manager when they are absent
Follow direction of managers, as given
MINIMUM QUALIFICATIONS
Must be 18 years of age
EDUCATION AND EXPERIENCE
Ability to read, write, and perform basic math functions
Possess basic computer skills
Possess strong communication skills
PHYSICAL REQUIREMENTS
EQUIPMENT USED
Operation of the following:
Cash Register
Money Order Machine
Lottery Vending Machine (must be 18yrs of age)
Lottery Machine
Coinstar (Must be 18 yrs. of age)
Western Union System
Computer
Certegy Check Cashing System
Safe
Tickets.com Terminal
Coin Wrapper (Must be 18 yrs. of age)
Telephone System
Currency Counter
Adding Machine/Calculator
Ladder (must be 18 yrs. of age)
Bottle Machine(Must be 18 yrs. of age)
Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
Ignite your passion and career. We have exciting positions throughout the company.
Industry
Retail Groceries
Company size
10,001+ employees
Founded
1932
Headquarters
Schenectady, NY
LinkedIn followers
25,135
The heart of any community is its people. For more than 85 years, our commitment to our customers and the communities we serve has remained steadfast, going far beyond offering great food, selection and low prices. We’re also proud to lend our support to many charitable organizations and events that make a real difference in the community, and it’s why we say, “We’re not just in your neighborhood, we’re your neighbor.”
We donate funds, in-kind and promotional support to national, regional, and grassroots causes, from Feeding America and Disabled American Veterans to local fairs and festivals, collegiate and youth sports teams, and free ticket printing and free cups and napkins for fundraisers.
We see strength in diversity, and we celebrate the multiformity that makes our community stronger. We lend our support to cultural happenings, urban community programs, and events that promote the exchange of cultures that brings us closer together.
The Golub Family, Price Chopper/Market 32 and Price Chopper’s Golub Foundation have all been recognized for their service to the community, including national, regional and local awards for fundraising, philanthropy and excellence in giving.
Offices: 461 Nott Street, Schenectady, NY 12308, US
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