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Skills: Customer Service, Merchandising, Stocking, Cashiering, Point-of-sale System
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The store associate is responsible for merchandising, stocking products, and providing exceptional customer service at the point-of-sale. They also perform general cleaning tasks and assist management in maintaining operational efficiency and safety standards.
Candidates must be at least 18 years old and capable of performing physical tasks such as lifting up to 45 pounds. A high school diploma or equivalent and prior retail experience are preferred but not required.
As a store associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.
Position Type: Full-Time
Average Hours: 30+ hours per week
Starting Wage: $20.50 per hour
Wage Increases: Year 2 - $21.00 | Year 3 - $21.50 | Year 4 - $21.50 | Year 5 - $22.50
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.
• Adheres to inventory procedures and product handling guidelines.
• Performs general cleaning tasks to company standards.
• Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another.
• Required to lift, carry, and place product weighing up to 45 pounds on shelves at various heights, including overhead.
• Required to operate equipment such as a cash register, electric and manual hand jacks, floor scrubber and cardboard baler.
• Required to stock product in varying temperatures, including freezer and cooler environments.
• Required to use glass and multipurpose cleaning products.
• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Ability to interpret and apply ALDI operating policies and procedures.
• Ability to effectively communicate both verbally and in writing.
• Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division.
• Ability to follow instructions and pay attention to detail.
• Ability to work both independently and with others.
• Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.
• At least 18 years old required.
• High school diploma or equivalent preferred.
• Prior work experience in a retail environment preferred.
See what's in store for you & your career at ALDI. 🛒 Welcome to More.®
Thank you for your interest in ALDI. We are aware of attempts to deceive applicants through fraudulent websites and email domains. Please know, ALDI recruiters will only contact you from an @aldi.us email address. As one of America’s favorite grocers, we believe in offering value and quality in everything we do. For our millions of customers, that means providing the best products at the lowest possible prices. For our employees, it means giving them more, including industry-leading wages, a great work environment and comprehensive benefits. Don’t just take it from us. Forbes has named ALDI one of the country's Best Large Employers, as well as a Best Employer for New Grads & Best Employer for Women and has been Certified™ by Great Place to Work® for the past five years. We’re growing faster than ever before. In fact, ALDI will operate nearly 3,200 stores nationwide by 2028. That means more opportunities for you to join our award-winning store, warehouse, office and executive teams. At ALDI, we’re driven by our three core values: 1. Consistency: Leads to reliability. We mean what we say. We are consistent in our dealings with people, product, price and all other aspects of our day-to-day professional life. 2. Simplicity: Creates efficiency, clarity and clear direction within our organization and for our customers. 3. Responsibility: Stands for our commitment towards our people, customers, partners and the environment, as outlined in our National Responsibility Principles. It also includes principles such as fairness, honesty, openness, service standards and friendliness. We know our employees are vital to our success. That’s why, when you join ALDI, you’ll see how your hard work earns you so much more. Visit this page to inquire about supplier partnerships: https://corporate.aldi.us/suppliers/become-a-supplier
Offices: 1200 North Kirk Road, Batavia, Illinois 60510, US · 2700 Saucon Valley Rd, Center Valley, Pennsylvania 18034, US · 2500 Westcourt Rd, Denton, Texas 76207, US · 1 Aldi Dr, Dwight, Illinois 60420, US · 4201 Bagley Ave, Faribault, Minnesota 55021, US
