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American Training, Inc.
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Andover, Massachusetts, United States · On-site
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Entry level$200K raised
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The Patient Care Coordinator serves as the first point of contact, managing patient check-ins, appointment scheduling, and phone inquiries. They also perform administrative tasks such as data entry, maintaining patient records, and collecting payments.
Requirements
Candidates must have a high school diploma or equivalent and prior experience in a customer service or administrative role, preferably within a healthcare setting. Strong organizational, communication, and computer skills are required to succeed in this fast-paced environment.
Full job description
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation: $18-$21 per hour, based on experience and qualifications
Responsibilities:
Greet and check in patients, ensuring accurate and complete patient information.
Collect copays and patient balances as needed.
Manage appointment scheduling.
Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
Collect and update patient information.
Assist with administrative tasks such data entry and maintaining patient records.
High school diploma or equivalent.
Prior experience in a customer service or administrative role, preferably in a healthcare setting.
Excellent interpersonal and communication skills.
Strong attention to detail and organizational skills.
Ability to multitask, prioritize tasks, and work in a fast-paced environment.
Proficient in computer skills and ability to learn new software systems.
Feeling better has never been more convenient -- with our state-of-the-art facilities in New York, New Jersey, Connecticut, Massachusetts and New Hampshire! At Professional Physical Therapy (Professional), we customize recovery plans for all of our patients and give them the flexibility to be treated in multiple locations during their rehabilitation. Our team of specialists includes physical therapists, certified athletic trainers, strength and conditioning specialists, hand therapists, and ergonomic workplace solutions experts.
To afford our patients with care that lasts beyond the rehabilitation process and to provide elite, adult, and youth athletes with the tools they need to succeed, in 2005, we launched the Professional Athletic Performance Center -- a 20,000 square foot facility on Long Island.
Professional offers one of the best Continuing Education programs for allied health professionals in the field of Sports Medicine -- Professional Seminars. We also provide students with an opportunity to augment their education in our clinics through our nationally renowned Clinical Affiliation Program.
At Professional, we recognize our staff is our most valuable asset. We invest in each employee and are proud of our many opportunities for career development.
We provide the highest quality care Physical Therapy has to offer! Call us today!
1-800-333-MYPT
Offices: 576 Broadhollow Rd, Melville, New York 11747, US
Physical TherapyAthletic PerformanceAthletic Training ServicesInjury PreventionPre-Operative PreparationHand TherapyReturn to SportKinesiotapingGait Analysis/TrainingMcKenzie Method