Adelaide, South Australia, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Technical Troubleshooting, Customer Service, SLA Management, Software Support, Technical Documentation
Adelaide, South Australia, Australia · Hybrid
At Coras, we fuse expertise with humanity, rigor with creativity and innovation with curiosity. At the core of our business is the belief that a diversity of perspectives is the key to new thinking. That’s why our team b…
Skills: Technical Writing, Editing, Communication, Stakeholder Management, Document Control
Adelaide, South Australia, Australia · Hybrid
At Coras, we fuse expertise with humanity, rigor with creativity and innovation with curiosity. At the core of our business is the belief that a diversity of perspectives is the key to new thinking. That’s why our team b…
Skills: Engineering Principles, Technical Documentation, Problem Solving, Nuclear Safety, Assurance Principles
Adelaide, South Australia, Australia · On-site
Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Skills: Customer Service, Sales, Visual Merchandising, Order Fulfillment, Teamwork
Adelaide, South Australia, Australia · On-site
Company Description ALDI. Good Different. With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Austral…
Skills: Customer Service, Cashiering, Stock Handling, Merchandising, Inventory Management
Adelaide, South Australia, Australia · On-site
Employment Type: Permanent, Full-Time Location: Hindmarsh There to care. Here for good. Here at Helping Hand, we've been a leading provider of aged care in communities across South Australia since 1953. That's a long jou…
Skills: Facilities Management, Workplace Operations, Stakeholder Engagement, Contractor Management, Project Management
Adelaide, South Australia, Australia · Hybrid
Company Description Come grow with us. AECOM is involved in the most interesting and challenging transport infrastructure projects that are shaping the landscape around us and defining the future of Australia and NZ. We …
Skills: Civil Engineering, Highways Design, Project Management, Client Relationship Management, Business Development
Adelaide, South Australia, Australia · Hybrid
Company Description Come grow with us. As the demand for safe, efficient, and cost-effective transportation grows, AECOM provides comprehensive services from concept to completion and beyond. Our transportation experts l…
Skills: 12d Model, Geometric Design, BIM, Digital Delivery, Road Design
Adelaide, South Australia, Australia · On-site
Company Description Looking for flexibility, strong earning potential, and the opportunity to explore different parts of Australia while doing what you love? At Abano Healthcare, we’re currently connecting with AHPRA-reg…
Skills: General Dentistry, Emergency Dentistry, Treatment Planning, Restorations, Extractions
Adelaide, South Australia, Australia · On-site
Company Description Looking for flexibility, strong earning potential, and the opportunity to explore different parts of Australia while doing what you love? At Abano Healthcare, we’re currently connecting with AHPRA-reg…
Skills: General Dentistry, Diagnosis, Treatment Planning, Restorations, Extractions
Adelaide, South Australia, Australia · On-site
”Connecting People and Places to Make the World Work Better”. We’re seeking an experienced Advanced Plumber & Gas Fitter to deliver high‑quality maintenance services across two modern education facilities in Adelaide’s s…
Skills: Plumbing, Gas Fitting, Preventative Maintenance, Sewer Pump Maintenance, Irrigation Systems
Adelaide, South Australia, Australia · On-site
$142k–$147k/yr
A role where you drive the outcomes Full Time, Permanent Opportunity $141,780 - $147,401 + 12% superannuation About the Opportunity As part of the Regulatory Services Program, the Team Leader, Development Assessment play…
Skills: Development Assessment, Legislative Frameworks, Strategic Planning, People Leadership, Stakeholder Engagement
Adelaide, South Australia, Australia · Hybrid
MinterEllison is one of Australia's largest independent law and consulting firms. With a heritage of almost 200 years, we're recognised for excellence, and for the authentic, enduring relationships we build with our clie…
Skills: Legal Research, Legal Writing, Commercial Awareness, Innovation, Collaboration
Adelaide, South Australia, Australia · Hybrid
Why join us? We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themse…
Skills: Augmentative and Alternative Communication, Clinical Consultation, Relationship Management, Product Demonstrations, Training Delivery
Adelaide, South Australia, Australia · On-site
$115k–$161k/yr
Based in School of Dentistry at Adelaide City West Campus 1 Full-time(1.0FTE), continuing position or 2 Part-time(0.5FTE) continuing positions Salary Level B ($114,917-$135,932) or Level C ($140,127-$161,145) per annum (…
Skills: Clinical Supervision, Curriculum Development, Culturally Safe Practice, Community Engagement, Teaching
Adelaide, South Australia, Australia · On-site
”Connecting People and Places to Make the World Work Better”. As our sites continue to grow, we are very excited to announce exciting upcoming job opportunities for experienced Cleaners on casual basis with opportunity f…
Skills: Indoor Cleaning, External Cleaning, Pressure Washing, Road Sweeping, Inventory Management
Adelaide, South Australia, Australia · Hybrid
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustai…
Skills: Systems Engineering, High Frequency Radar, Radio Systems, Design Assurance, Integration
Adelaide, South Australia, Australia · On-site
$189k–$193k/yr
A role that impacts our City every day Lead a team with 4 direct reports and a 50+ staff more broadly Full time, 5 year fixed term role About the Opportunity This is an opportunity to lead one of the City of Adelaide’s m…
Skills: Team Leadership, Regulatory Compliance, Public Safety Management, Stakeholder Engagement, Performance Management
Adelaide, South Australia, Australia · On-site
Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therap…
Skills: Business Development, Sales Development, Relationship Building, Negotiation, Strategic Planning
Adelaide, South Australia, Australia · On-site
Primary Location SA - Regency Park Job Description Summary This role is responsible for supervising field delivery activity across an allocated portfolio of telecommunications construction and installation work. The Fiel…
Skills: Field Supervision, Contract Management, Telecommunications Construction, Scheduling, OH&S Compliance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide high-quality technical support for Carelink software within the health and community care sector. Collaborate with customers and internal teams to resolve issues and optimize system usage according to SLA commitments.
Requires demonstrated experience in IT or software support with strong troubleshooting and communication skills. Knowledge of SQL, Citrix, and Crystal Reports is preferred but not mandatory.
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you will love this opportunity as a Customer Support Analyst – Level 2 at Civica
This role is central to delivering high-quality support to customers using Civica’s Carelink software solutions within the health and community care sector. The position operates within a collaborative support environment, working closely with customers and internal teams to resolve issues, optimise system usage, and ensure consistent service delivery aligned to SLA commitments.
The role provides exposure to a specialised product suite in a large-scale, mission-driven environment, enabling the development of deep product knowledge and technical capability. It combines customer engagement, problem-solving, and system support, contributing directly to the reliability and effectiveness of solutions used to deliver essential services.
What you will need to be successful in this role
Nice to have
Why you'll love working with us
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
We make software that helps deliver critical services for citizens all around the world.
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. We have a network of global facilities. Our main hub sites include: - United Kingdom - Australia & New Zealand - Asia - United States - Canada
Offices: 8th Floor, South Bank Central, 30 Stamford Street, London, London SE1 9LQ, GB · Garden Place, Victoria Street, Altrincham, Cheshire WA14 1ET, GB · The Spectrum Building, Bond Street, Bristol, BS1 3LG, GB · Gorsey Lane, Coleshill, Birmingham, B46 1JU, GB · Dewsbury Road, Leeds, LS11 5DD, GB
