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Communications -Dispatcher- Full Time- Second Shift- 2p-10p
Sharonville, Ohio, United States · On-site
Entry level
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Full-time
high school
Posted 15h ago
~40 hrs/week
Responsibilities
The dispatcher is responsible for developing and modifying delivery routes while maintaining constant communication with drivers to ensure timely service. They also act as a liaison between management, drivers, and customers to resolve scheduling issues and enforce company policies.
Requirements
Candidates must have a high school diploma, a valid driver's license, and at least two years of customer service or sales experience. Strong verbal and written communication skills are required, along with the ability to work a flexible schedule including Saturdays.
Full job description
ESSENTIAL FUNCTIONS:
Develop delivery routes and maintain contact with drivers throughout the day
Collaborate with management to modify daily routes to accommodate the needs of customers
Act as a communication liaison through the two-way dispatching system and answer incoming phone calls from drivers on the road
Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
Ensure continuous implementation and enforcement of Tire Discounters' policies and procedures.
Build and maintain a team effort consistent with the goals of the company
Assist and perform other duties of absent employees as necessary.
Be a strong mentor and lead by example.
Protect company assets, cash, inventory, equipment, systems and documents
Adhere to state, local and federal laws
Maintain a drug-free workplace
Adhere to policies for work orders and invoices
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES:
Previous dispatcher work experience preferred
Must be able to work a flexible schedule that includes occasional evenings and Saturdays
Minimum 2 years of previous customer service and/or sales experience
Strong telephone, verbal and written communication skills
Ability to work under pressure and handle multiple tasks at one time
KPIs:
Service Valet Outpost car count growth through effective routing
Service Valet Outpost customer service ratings through effective routing
Car count of Service Valet Center and supported retail stores through effective routing
EDUCATION AND WORK EXPERIENCE:
High school diploma or higher
Minimum age requirement of 18 years
Valid In state motor vehicle license
Ability to work Saturdays
PHYSICAL DEMANDS:
Sitting for long periods of time
Minimal walking, or standing, throughout the day
Talking, typing, and texting continually throughout the day
Family-owned and operated full-service tire and automotive retailer with over 200 locations in eight states.
Industry
Vehicle Repair and Maintenance
Company size
1,001-5,000 employees
Founded
1976
Headquarters
Cincinnati, OH
LinkedIn followers
14,879
What started in 1976 as a single-bay operation in a small gas station on Cincinnati's east side has grown into something remarkable - the nation's largest 100% family-owned and operated independent tire provider. Founder Chip Wood's vision has flourished into over 200 locations across eight states, yet the company remains rooted in the same family values that started it all.
Today, while Chip continues as Chairman and sole owner, he's thoughtfully transitioning leadership to the next generation. President Jamie Ward, who has dedicated more than 25 years to the company, drives daily operations while working closely with Chip's children - Anna, Steven, and Evan - as they learn every aspect of the business from the ground up.
From our downtown Cincinnati headquarters, we've built our reputation on innovation and care for our customers. We lead the industry in providing unique benefits with every tire installation including lifetime rotation and balancing, tire inflation, flat repair, and free alignment with a 4-tire purchase. Our ASE-certified technicians and ASE EV safety-trained specialists keep us at the forefront of automotive technology, ready to service both traditional and electric vehicles.
The numbers tell part of our story. We have over 2,300 dedicated employees serving customers across Ohio, Kentucky, Indiana, Tennessee, Georgia, Alabama, North Carolina, and Virginia. We're ranked 31st on the Cincinnati Business Courier's list of the largest private companies in the region. Our family of businesses has grown to include Butler Tires of Atlanta, Chip's Auto Glass, Carriage House Car Wash, Performance Discounters, and TD/EV.
Beyond the statistics, we're still the same company that believes in treating customers like family, providing comprehensive automotive services from brake repair to oil changes to manufacturer scheduled maintenance. We're growing rapidly while never losing sight of what made us who we are—exceptional service rooted in family values
Offices: 200 West Fourth St, Cincinnati, OH 45202, US
How many Transportation jobs are open in Sharonville, OH right now?
There are currently 78 open transportation positions in Sharonville, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Sharonville, OH?
Companies currently hiring include StandardAero, Ryder System, Inc., U.S. Venture, Inc., Accurate Courier, First Student, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Sharonville, OH?
Yes — 3 of the 78 open transportation positions offer remote or hybrid work (0 remote, 3 hybrid).
How do I apply for Transportation jobs in Sharonville, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.