German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote
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Job Description Join SIXT and help shape the future of shared mobility with our SIXT Share service. As a Customer Service Agent (m/f/d), you handle incoming customer inquiries in german via phone and email, resolve compl…
Skills: Customer service, German language, English language, Communication, Empathy
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German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Discounts on SIXT rent, share, ride, and SIXT+, Travel discounts, Tech and lifestyle product deals, Team building activities, International corporate events, Professional growth opportunities
Posted 3h ago
~40 hrs/week
Remote in Madrid, Community of Madrid, Spain
Responsibilities
You will handle incoming customer inquiries via phone and email while resolving complaints with empathy and tailored solutions. Your role involves collecting customer feedback and ensuring an outstanding experience to strengthen the SIXT brand.
Requirements
Candidates must have initial experience in customer service and possess C1 level or higher proficiency in both German and English. Strong analytical, communication, and IT skills are required to effectively manage customer requests and adapt to new situations.
Full job description
Job Description
Join SIXT and help shape the future of shared mobility with our SIXT Share service. As a Customer Service Agent (m/f/d), you handle incoming customer inquiries in german via phone and email, resolve complaints with empathy, and provide tailored solutions while collecting valuable feedback. Your support ensures an outstanding customer experience and directly contributes to strengthening the SIXT brand. If you are passionate about customer service and want to help revolutionize car sharing, we look forward to your application!
YOUR ROLE AT SIXT
You provide excellent customer service and ensure a positive experience in every interaction
You communicate confidently and empathetically with customers in German and English
You analyze customer requests, identify needs, and offer effective solutions
You adapt quickly to new situations and handle challenges with strong problem-solving skills
You proactively anticipate customer needs and maintain a service-oriented mindset
You work flexibly across different shifts, including weekends and night shifts
YOUR SKILLS MATTER
Experience You have already gained initial experience in dealing with customers and providing excellent service comes naturally to you
Languages You speak fluently German and English (C1 level or higher)
Communication You enjoy interacting with partners and customers and possess strong communication skills and empathy
Problem-solving You can respond quickly to new situations and have strong analytical and problem-solving skills
IT Skills You are confident in using computers and common software, including Microsoft Office
WHAT WE OFFER
Work-Life Balance This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life
Employee BenefitsTake advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products
Team Building Activities and International Events Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world
Professional Growth Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment
Apply now and become part of an international, forward-thinking team that’s redefining premium mobility every day. We’re excited to meet you!
At SIXT, we use artificial intelligence tools in our selection processes The first phase of the process is a phone call made by Clara, our AI assistant, designed to offer you an agile and flexible experience from the very first contact If you are unable to answer the call at the time it comes in, you can propose an alternative time to Clara. If you prefer this call to be handled by a member of our team, you can also request this directly when Clara contacts you
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
SIXT is a leading international provider of high-quality mobility services.
Industry
Travel Arrangements
Company size
5,001-10,000 employees
Founded
1912
Headquarters
Pullach, Bayern
LinkedIn followers
177,831
Sixt SE with its registered office in Pullach near Munich, is a leading international provider of high-quality mobility services. With its products SIXT rent, SIXT share, SIXT ride and SIXT+ the company offers a uniquely integrated premium mobility service across the fields of vehicle and commercial vehicle rental, car sharing, ride hailing and car subscriptions. The products can be booked, among others, through the SIXT App, which also contains the services of its renowned mobility partners. SIXT has a presence in more than 100 countries around the globe. The company offers its customers experiences that inspire and exceed their expectations – through a lived culture of innovation, a consistent premium offering in terms of fleet and service, and an attractive price-performance ratio.
In 2025, SIXT achieved consolidated earnings before taxes of EUR 400.5 million and a significant increase in consolidated revenue to EUR 4.28 billion.
Offices: Zugspitzstraße 1, Pullach, Bayern 82049, DE
car rentalvan / truck rentalmobility servicescar sharingride hailingmobilitycar subscriptionDigitizationAutovermietungNutzfahrzeugvermietung
How many Transportation jobs are open in Madrid, Spain right now?
There are currently 628 open transportation positions in Madrid, Spain listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Madrid, Spain?
Companies currently hiring include Iberia Airlines, AECOM, Transport AI, Capgemini, AUTO1 Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Madrid, Spain?
Yes — 248 of the 628 open transportation positions offer remote or hybrid work (15 remote, 233 hybrid).
How do I apply for Transportation jobs in Madrid, Spain?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.