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Full-time
high school
Paid Time Off, Employee Discount, Retirement Savings Plan, 401k With Matching Profit Sharing, Health Insurance, Life Insurance
Posted 46d ago
Apply by Jun 25
~40 hrs/week
Responsibilities
Provide professional customer service by managing rental transactions, communicating terms, and offering additional products. Handle incoming and outgoing calls while assisting with vehicle returns and maintenance notifications.
Requirements
Requires a high school diploma or GED and at least one year of customer service, retail, or administrative experience. Must be 18+ with a valid driver's license and a clean driving record.
Full job description
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
National and Alamo has exciting opportunities for full time Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This position is located at the Lehigh Valley Airport, 3311 Airport Rd Allentown, PA 18109
This position pays $16 / hour with the opportunity to earn up to $1300 on monthly bonuses and a shift differential of $ 17 / hour between the hours of 6:00pm-3:00am.
We offer:
Paid time off
Consistent full time 40 hour per week schedule
Employee discount
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Shift Available
4:00pm-12:00am
Days are flexible 5 days working and 2 days off
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
High School Diploma or G.E.D. required
Must have a minimum of 1 year prior customer service retail or administrative support experience
Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 3 years
Related keywords
Car RentalCustomer ExperienceMobilityRetailAdministrative SupportDriver's LicenseLehigh Valley AirportRental AgreementsVehicle MaintenanceCustomer Support
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.
Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.
Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.
That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
Offices: 600 Corporate Park Drive, St. Louis, Missouri 63105, US
How much do Transportation jobs in Pennsylvania pay?
Based on 808 listings with disclosed salaries, most transportation jobs in Pennsylvania pay between $54k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Transportation jobs are open in Pennsylvania right now?
There are currently 7,867 open transportation positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Pennsylvania?
Companies currently hiring include Domino's, AutoZone, WM, Ryder System, Inc., Penske Truck Leasing, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Pennsylvania?
Yes — 339 of the 7867 open transportation positions offer remote or hybrid work (67 remote, 272 hybrid).
How do I apply for Transportation jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.