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Goodwin
Payment Operations Accountant
Columbus, Ohio, United States · Remote OK
$50k–$70k/yr
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Full-time
high school
Medical Plan, Dental Plan, Vision Plan, Paid Parental Leave, 401k Plan With Company Match, Paid Time Off
Posted 23d ago
~40 hrs/week
Responsibilities
Acts as the primary liaison between customers and technicians by scheduling appointments and explaining necessary repairs. Manages the service workflow, tracks technician progress, and coordinates logistics like towing and rental vehicles.
Requirements
Requires a high school diploma and a valid driver's license, with a preference for automotive industry experience or three years in fast-paced customer service. Candidates must be authorized to work in the USA and pass pre-employment screenings.
Full job description
Drive Your Career Forward with AAA Club Alliance!
Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians.
In this role, you’ll guide customers through the repair process with confidence and care – ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people, this is your chance to shine with a company that values excellence, teamwork, and your career growth.
Apply today and take the first step toward an exciting career with AAA!
Location: 5486 North Hamilton Road, Columbus, OH 43230
What We Offer:
The starting base compensation for this position is $21.50/hr. Actual pay will be based on factors such as applicant experience and geographic location.
Additional earning potential through monthly performance bonuses, spiffs, and contests!
Schedule: Full-time, 5 days per week. Team members are required to work Saturdays as part of their regular schedule. The workweek includes one scheduled day off during the week and Sundays off. Additional schedule adjustments may be made based on business needs and approved time off.
Career development opportunities supported by ongoing training and advancement paths within AAA.
Your Impact as an Automotive Service Advisor:
Greet customers, answer calls, and schedule appointments promptly and courteously.
Review recommended repairs and services with customers to ensure clarity and understanding.
Communicate updates if costs, timing, or scope of work change, documenting approvals accurately.
Distribute work to shop technicians and track progress to ensure timely, high-quality results.
Coordinate warranty repairs, towing services, shuttles, or rental vehicles as needed.
Monitor upcoming inspection and maintenance schedules, proactively notifying customers when service is due.
Other duties as assigned.
What You’ll Bring:
High School Diploma or equivalent.
Prior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.
Knowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.
ASE Service Advisor Certification a plus, but not required.
Valid driver’s license.
Strong communication skills for collaborating with the team.
Authorized to work in the USA.
Ability to pass pre-employment screenings if offered a position (background check, drug screening).
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
Related keywords
Automotive Service AdvisorASE Service Advisor CertificationCar CareCustomer ExperienceRepair ProcessMaintenance SchedulesAutomotive IndustryService Coordination
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, and have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.
We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
Offices: 1 River Place, Wilmington, Delaware 19801, US
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Based on 876 listings with disclosed salaries, most transportation jobs in Ohio pay between $50k–$136k per year. Individual offers vary with seniority, company size, and specialization.
How many Transportation jobs are open in Ohio right now?
There are currently 8,788 open transportation positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Ohio?
Companies currently hiring include Domino's, Carvana, AutoZone, Auto Systems Centers Inc (Katz Midas Group), Love's Travel Stops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Ohio?
Yes — 251 of the 8788 open transportation positions offer remote or hybrid work (79 remote, 172 hybrid).
How do I apply for Transportation jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.