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Boston, Massachusetts, United States · On-site
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Responsible for troubleshooting and repairing Alstom products at customer sites to ensure availability during the product introduction and pre-warranty periods. Provides technical expertise to subcontractors and project teams while implementing field modifications and reporting deviations.
Requires over two years of technical experience in mechanical or electrical/electronics applications and a degree or passion in related fields. Must be fluent in English and flexible for occasional business travel with short notice.
Product Introduction (PI) Technician
At Alstom, we understand transport networks and what moves people. Our vast portfolio spans high-speed trains, metros, monorails, trams, turnkey systems, services, infrastructure, signaling, and digital mobility solutions. Every day, over 80,000 colleagues contribute to greener and smarter mobility globally, connecting cities while reducing carbon emissions and replacing cars.
Could you be the full-time Product Introduction (PI) Technician we’re looking for?
As a PI (Product Introduction) Technician, you’ll work closely with teams across the business and be responsible for troubleshooting of Alstom products at customer site in order to ensure their availability. You will also provide technical expertise to subcontractors, warranty support team, project team members and coaching to less experienced field operators.
Candidate must above all have an appetite to learn, either mechanical or electrical aptitude, a motivation to discover root cause on their own (conducting necessary documentation review/research), and a collaborative attitude to ask for help and work amongst a strong team. Additionally, the candidate must be able to communicate clearly, including communicating with other recipients who don't have the same perspective/needs as our own. Effective communication also includes being able to independently escalate issues to the appropriate stakeholders.
Salary Range
$30-$37 per hour
Candidate must be flexible to the work environment with Agility as a core working value. Needed flexibility includes occasional (~every 2 months) business travel with as little as 1 week notice (2-4 day trips), changing the daily activity plan to accommodate other stakeholders and the environment.
Key accountabilities
Education Requirements
Experience
Join Us
You don’t need to be a train enthusiast to thrive at Alstom, but we guarantee that you will feel proud when you step onto one of our trains with friends or family. If you’re ready for the challenge, we’d love to hear from you!
Important to note
As a global business, Alstom is an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We are committed to creating an inclusive workplace for everyone.
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Offices: London, GB
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