Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting servic…
Skills: Business Analysis, Core Banking, Retail Banking Process Consulting, BPMN Mapping, BRD/FRD Documentation
Mumbai City, Maharashtra, India · On-site
Job Description SummaryAs a Customer Service Engineer Multimodality , you are required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refu…
Skills: Field Services, Customer Service Management, CT Equipment, PET Equipment, Nuclear Medicine Equipment
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a va…
Skills: SAP PP, SAP QM, SAP S/4HANA, SAP ECC, Demand Management
Mumbai City, Maharashtra, India · On-site
Reporting To:Data Science and Engineering Manager Shift:EMEA (1:30 pm - 10:30 pm IST) (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutio…
Skills: SQL, Python, Data Analytics, Business Intelligence, Data Warehousing
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting servic…
Skills: Business Analysis, Core Banking, Retail Banking Process Consulting, BRD/FRD Documentation, BPMN Mapping
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting servic…
Skills: Business Analysis, Core Banking, Retail Banking Process Consulting, BRD/FRD Documentation, BPMN Mapping
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting servic…
Skills: Business Analysis, Core Banking, Retail Banking Process Consulting, BRD/FRD Documentation, BPMN Mapping
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting servic…
Skills: Business Analysis, Core Banking, Retail Banking Process Consulting, BRD/FRD Documentation, BPMN Mapping
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting servic…
Skills: Business Analysis, Core Banking, Retail Banking Process Consulting, BRD/FRD Documentation, BPMN Mapping
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting servic…
Skills: Business Analysis, Core Banking, Retail Banking Process Consulting, BRD/FRD Documentation, BPMN Mapping
Mumbai City, Maharashtra, India · On-site
TAP GRAD ONLY - Vaibhav Prasad TAP GRAD ONLY - Vaibhav Prasad WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it i…
Skills: Software Engineering
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a va…
Skills: SAP Cloud Platform Integration (CPI), ABAP, HANA, BRF+, Web Dynpro
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services f…
Skills: SAP EWM, SAP S/4 HANA, SAP MM, PPQM, ABAP
Mumbai City, Maharashtra, India · On-site
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. You are a specialist in a process, workstream or area in Mondelēz International …
Skills: AI Implementation, HR Technology, Process Design, Business Requirement Gathering, Vendor Evaluation
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Data, Analytics & AI Management Level Senior Associate Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive …
Skills: Azure, Business Intelligence, Data Warehousing, Azure Synapse, Azure Data Factory
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services f…
Skills: SAP PPDS, SAP PP, ERP Master Data, CIF Integration, Production Planning Heuristics
Mumbai City, Maharashtra, India · On-site
We're seeking someone to join our team as a Vice President in Operations Transformation team in Firmwide Operations division. He will be responsible for driving Microsoft Dynamics Solutions at scale for Global Operations…
Skills: Microsoft Dynamics, AI Implementation, Agentic AI Workflow, Microsoft Power Platform, Agile Framework
Mumbai City, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting servic…
Skills: Business Analysis, Core Banking, Retail Banking Process Consulting, BRD/FRD Documentation, BPMN Mapping
Mumbai City, Maharashtra, India · On-site
TAP GRAD ONLY - Chetna Bhurani TAP GRAD ONLY - Chetna Bhurani WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it i…
Skills: Software Engineering
Mumbai City, Maharashtra, India · On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must ha…
Skills: Selenium, Automated Testing Frameworks, Test Case Design, Test Execution, Continuous Integration
Mumbai City, Maharashtra, India • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Own and optimize retail banking processes across deposits, lending, and payments from design to rollout. Collaborate with stakeholders to define functional requirements, manage UAT, and ensure regulatory compliance.
Requires a postgraduate or professional degree with 3-7 years of experience in retail banking process consulting. Must possess strong knowledge of RBI guidelines, KYC/AML, and experience with Core Banking systems.
Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.
Responsibilities:
Role Summary
Own and optimize retail banking processes across Deposits (CASA/TD/RD), Lending (PL/Auto/Home/Cards), and Payments (UPI/IMPS/NEFT/RTGS/Cards/ACH)—from discovery and design to rollout and continuous improvement. Work closely with business, operations, risk/compliance, and technology stakeholders to drive efficiency, compliance, and customer satisfaction.
Map and analyze AS-IS processes for deposits (CBS) / lending workflows (LOS/LMS) or payment journeys.
Design optimal TO-BE processes aligned to regulatory standards (RBI, KYC/AML, FATCA/CRS, NPCI guidelines, Fair Practices Code, IRAC norms).
Define and document BRD/FRD, process maps (BPMN), SOPs, SLAs, and control frameworks; maintaining traceability and acceptance criteria.
Partner with Bank teams (Business/Solutions/Operations/IT) for functional solutioning, gap analysis, and change requests; coordinate with platform owners (e.g., Core Banking – Finacle/Flexcube; LOS/LMS; payment switch/gateway).
Drive UAT planning & execution, create test scenarios (incl. edge cases like chargebacks, reversals, NPA tagging), manage defect triage, and ensure production cutover readiness.
Implement and track process metrics (TAT, FTR, AHT, error rates, STP, payment success rate); drive continuous improvement using Process optimization standards such as Lean/Six Sigma.
Support risk & compliance reviews, internal/external audits, and remediation; strengthen reconciliation/settlement controls and operational risk checkpoints.
Prepare training materials, conduct walkthroughs, and support change adoption for business and operations teams.
Qualifications & Experience
Any Postgraduate/ Professional degree
3–5 years in retail banking process consulting with strong exposure to at least one of Deposits, Lending, or Payments (cross-domain exposure preferred).
Strong stakeholder management; ability to translate business needs into functional requirements.
Strong regulatory & compliance knowledge: RBI, KYC/AML, FATCA/CRS, NPCI guidelines, Fair Practices Code, IRAC/NPA norms, and card dispute/chargeback rules.
Hands-on experience in documenting BRD/FRD, BPMN mapping, SOPs, and leading UAT.
Preferred :
Exposure to Core Systems across deposits/lending/payments and related integration touchpoints.
Lean/Six Sigma Green Belt awareness (for debit card/linked payments).
Strong exposure to Excel – Powerpoint for management communication
Mandatory skill sets:
Core Banking, BA
Preferred skill sets:
Core Banking, BA
Years of experience required:
4-7
Education qualification:
BE/Btech/MBA
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering, Master of Business AdministrationDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Desired Languages (If blank, desired languages not specified)
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com. PwC: Audit and assurance, consulting and tax services PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.
Offices: 1 Embankment Place · 300 Madison Ave, New York, NY 10017, US · 1730 Pennsylvania Ave NW, Washington, DC 20006, US · 8 Cross St, Singapore, Singapore 048424, SG · Paseo de la Castellana, 259B, Madrid, Community of Madrid 28046, ES
There are currently 726 open technology positions in Mumbai City, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accenture, PwC, Morgan Stanley, Nomura, Genpact, among others. Browse the listings above to see every active employer.
Yes — 112 of the 726 open technology positions offer remote or hybrid work (25 remote, 87 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
