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Full-time
bachelor degree, professional certificate
Employee Commission Plan, International Team Events, Professional Development
Posted 34d ago
~40 hrs/week
Remote in Johannesburg, Gauteng, South Africa
Responsibilities
Act as the primary technical partner for the sales organization across Africa to position and implement Genetec's security and operations solutions. Deliver high-impact product demonstrations and collaborate with internal teams to ensure seamless transitions from pre-sales to deployment.
Requirements
Requires over 5 years of experience in customer-facing technical roles, preferably within the security industry, with strong expertise in IP networking and Windows OS. Candidates should possess excellent communication skills and the ability to translate complex technical requirements into tailored solutions.
Full job description
Genetec - Protect the everyday
We are a global Canadian company with a broad solutions portfolio encompassing security, intelligence, and operations. We serve customers within various industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths.
Our network of over 2300 people globally is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees. Discover Genetec's work environment and lively culture in this video - here.
What your day will look like
As a Sales Engineer, you will be a key technical partner to our Sales organization across Africa. You will collaborate closely with Sales Managers, Field Project Engineers, Pre‑Sales Engineers, and our broader Sales Network to position Genetec’s solutions effectively. In this role, you act as the primary technical point of contact for both customers and internal teams, ensuring our solutions are understood, trusted, and successfully implemented.
Develop and maintain a strong technical understanding of Genetec’s product portfolio and stay up to date with new features and releases.
Define the most suitable solutions based on customer and partner requirements, ensuring technical alignment and value creation.
Build and maintain excellent relationships with customers, partners, and key stakeholders across the region.
Deliver high‑impact product demonstrations and presentations, showcasing the full capabilities of our solutions.
Provide technical expertise to Sales teams, supporting responses to customer requirements and specifications.
Work closely with the Technical Support team to ensure a seamless transition from pre‑sales to post‑sales and successful solution deployment.
Represent Genetec at industry events, specialized security fairs, exhibitions, and seminars, acting as a regional technical ambassador.
Create and contribute to technical content, such as white papers, positioning yourself as an expert on Genetec technologies.
Share field insights and technical feedback with Product Management to support continuous product improvement.
Implement complex software solutions, supporting customers throughout the technical evaluation and deployment phase.
Travel approximately 40% of the time, engaging with customers, partners, and internal teams across the region.
About you
We welcome all qualified candidates, including those who may not meet every listed requirement. If you're excited about this role and believe you can make an impact, we’d love to hear from you.
You are a senior technical professional with strong experience in customer‑facing roles and the ability to guide partners and end users through complex solutions. You combine deep technical understanding with excellent communication skills and a proactive, solution‑oriented mindset.
Strong technical expertise, ideally with hands‑on experience in:
IP networking & protocols
Windows operating systems
PC configuration
Implementing or integrating complex software solutions
5+ years of experience in customer‑ or partner‑facing roles within a technology‑driven environment (security industry experience strongly preferred).
Strong pre‑sales or technical customer support background, with the ability to translate technical requirements into tailored solutions.
Excellent presentation and communication skills, comfortable demonstrating complex technology to both technical and non‑technical audiences.
Analytical mindset and strong problem‑solving skills, including incident analysis and resolution.
Ability to manage multiple projects, prioritize effectively, and deliver within timelines.
High customer orientation, strong interpersonal skills, and the ability to build trust quickly.
A proactive, positive attitude, combined with curiosity, innovation, and a drive to achieve objectives.
Understanding of the local security markets across Africa (ecosystem, technologies, trends).
Professional language skills: English.
Even better if you have these assets
Engineering degree (electronics, computer science, electrical engineering, or similar).
Practical background as a security system installer, commissioner, or system integrator.
MCSE, CCNA, or similar certifications.
Familiarity with Genetec’s product ecosystem.
What's in for you
An opportunity to make a meaningful impact in an international, diverse, and collaborative work environment.
A culture that encourages creativity and fresh ideas, giving you the freedom to challenge the status quo and shape how we work.
A role within an industry‑leading global company and an open, supportive atmosphere.
Participation in international team events and conferences, fostering strong connections across regions.
Employee Commission Plan, recognizing your contribution to business success.
Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.
Genetec is a global technology company that helps organizations secure and manage their environments. Founded in 1997 and headquartered in Montreal, Canada, we support customers in more than 159 countries through a global network of trusted partners and integrators.
We develop open-platform software and hardware that bring physical security, public safety, and operations together. Our technology helps organizations simplify complexity, improve visibility, and adapt as needs evolve.
Our flagship platform, Security Center, unifies video management, access control, automatic license plate recognition (ALPR), and other capabilities into a single system. This unified approach helps organizations to scale with confidence while avoiding vendor lock-in.
Today, Genetec employs more than 2,200 people worldwide. We’re driven by curiosity and a belief that better solutions come from questioning assumptions, designing openly, and solving real-world problems for the people who rely on our technology every day.
Offices: 2280 Alfred-Nobel Blvd., Montreal, QC H4S 1A4, CA · #06-06 Odeon Towers, 331 North Bridge Road, Singapore, 188720, SG · 6, Rue Daru, Paris, Ile-de-France 75008, FR · 9955 Rue de Châteauneuf, Offices 137-145, Brossard, Quebec J4Z 3V5, CA · 305 Boulevard Charest E, 3rd Floor, Québec, Quebec G1K 3H3, CA
IP security and public safety solutions providerIP Video SurveillanceIP Access ControlLicense Plate RecognitionPhysical SecurityVideo Management SolutionsSaaSACaaSand Access ControlSoftware
How many Technology jobs are open in Johannesburg, South Africa right now?
There are currently 413 open technology positions in Johannesburg, South Africa listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Johannesburg, South Africa?
Companies currently hiring include Nedbank Private Wealth South Africa, NTT DATA, Inc., Optimal Growth Technologies, FirstRand Bank India, Osiris Trading, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Johannesburg, South Africa?
Yes — 212 of the 413 open technology positions offer remote or hybrid work (83 remote, 129 hybrid).
How do I apply for Technology jobs in Johannesburg, South Africa?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.