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CACI
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Senior+
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$90k–$110k/yr
Full-time
Annual Discretionary Corporate Bonus Plan
Posted 103d ago
~40 hrs/week
Remote in United States
Responsibilities
Own the end-to-end implementation lifecycle for K-12 school districts, from kickoff and technical configuration to go-live and handoff. Perform hands-on technical work involving SSO, SIS/ERP, and MDM integrations while providing training to stakeholders.
Requirements
Requires 3+ years of experience in K-12 district IT roles or K-12 SaaS implementation with hands-on technical depth in rostering or asset management tools. Must be comfortable leading technical conversations with IT directors and be proficient with Salesforce and AI tools.
Full job description
What We Do
Every school district in America runs on service — parents need answers, teachers need support, IT teams need systems that work. Most districts cobble that together with disconnected tools, overwhelmed staff, and no real visibility into what’s working.
Onflo built the platform that fixes that. Our unified service platform brings together customer service, help desk ticketing, call center operations, AI chat, and IT asset management — purpose-built for K-12 public education. When a district runs on K12 Insight, their staff spends less time firefighting and more time serving students.
That’s the product you’ll be deploying, integrating, and standing up. It’s a good one. And the people who run it — district IT teams, operations leaders, superintendents — are trying to do something that matters.
The Role
You’ll own implementations. Not coordinate them — own them. From the kickoff call through validated go-live and clean handoff to Account Management. You’ll know which districts are on track, which are quietly stalling, and which are heading toward a missed go-live — before anyone asks. When the integration breaks, you’re already in the logs. When a district IT director throws a technical question you didn’t expect, you don’t punt to engineering — you work the problem.
Hands-on technical work across SSO, SIS/ERP, MDM, and ticketing — partnering directly with district IT departments
Diagnostic troubleshooting across the platform, integration layer, and client environment — independent, not engineering-dependent
Training delivery across stakeholder types, from end users to executive sponsors
A clean, documented handoff that sets up Account Management for renewal and expansion from day one
Who Thrives Here
We’ll be direct with you, because we think you’ll appreciate it.
The strongest candidates for this role come from one of two places. Some have spent their careers inside K-12 district IT departments — configuring the systems, holding the line on integrations, and learning what good (and bad) vendor implementations actually look like. Others have spent their careers on the vendor side, delivering technical implementations into K-12 districts and getting calibrated to vendor pace and accountability. Both backgrounds work here. What we can’t train into a candidate is the peer credibility you bring on day one with a district IT director — and that credibility is built either way.
K12 Insight is a small, entrepreneurial team. We don’t have a perfect playbook for everything. Priorities shift. Conversations can be intense. Communication isn’t always tidy. We know that — and we’re actively working on it. What we do have is a product that genuinely helps schools, clients who trust us, and a team that cares about doing the work well.
The people who do their best work here own their outcomes completely — no waiting, no excuses, no “that’s not my job.” They stay calm when priorities shift, surface problems before being asked, and hold themselves to a higher standard than anyone else would set for them. They’re technically curious — they get hands on a new platform and figure it out without waiting for training. They’re direct without being harsh, coachable without being passive, and motivated by the work landing well more than by recognition. They go the extra mile for a district not because it’s in their job description, but because letting someone down isn’t something they’re comfortable with.
If you’ve spent your career waiting for clear direction before you move — this probably isn’t your role. If you’ve spent it figuring things out and moving anyway — keep reading.
What We’re Looking For
3+ years in either: (a) a K-12 district IT role — systems administrator, identity/SSO administrator, SIS administrator, network administrator, IT manager, or IT director — with hands-on accountability for vendor integrations and platform deployments; or (b) client-facing K-12 SaaS implementation, system integration, or solutions delivery, with hands-on technical work — not project coordination.
Hands-on depth in at least one of: SSO/rostering (Clever, ClassLink, OneRoster); K-12 SIS/ERP (PowerSchool, Infinite Campus, Skyward); K-12 MDM (Jamf, Filewave, Mosyle, Intune); or ticketing and asset management
1+ year working in K-12 technology systems, including hands-on data integrity and quality checking
Comfortable holding a peer-level technical conversation with a district IT director
Technically curious — you learn new platforms by getting in and clicking around
Active Salesforce user and AI tool adopter
The right person reading this already knows if they’re right for it. If that’s you — apply.
Expected Base Salary: $90,000–$110,000 / year + annual discretionary corporate bonus plan.
Explore our website and LinkedIn to learn more about our work and impact.
Onflo is an equal opportunity employer committed to building a team that reflects the diverse communities our clients serve. All are encouraged to apply. K12 Insight uses E-Verify to confirm employment eligibility. Learn more at www.DHS.gov/E-Verify
Formerly K12 Insight, Onflo is a AI-powered unified service operations platform purpose-built for K-12 school districts.
Industry
Software Development
Company size
51-200 employees
Founded
2002
Headquarters
Herndon, Virginia
LinkedIn followers
13,343
Formerly K12 Insight, Onflo is the leading AI-powered unified service operations platform purpose-built for K–12 school districts.
For more than two decades, we've partnered with school districts to strengthen service, streamline operations, and build trust with students, families, and staff. Today, Onflo brings together customer service, communications, operational workflows, telephony, asset management, AI-powered automation, and more into one connected platform—the single source of truth for district operations.
By connecting people, systems, and services, Onflo helps district teams eliminate silos, automate repetitive tasks, improve visibility, and deliver consistent, customer-centric service across all departments.
From communications and IT to transportation, HR, and beyond, Onflo empowers school districts to operate more efficiently and create better experiences for the communities they serve.
While our name has changed, our mission has not. Onflo is the next chapter of K12 Insight—continuing our commitment to helping K–12 school districts deliver exceptional service through innovation, partnership, and purpose-built technology.
Offices: 2291 Wood Oak Dr, Suite 300, Herndon, Virginia 20171, US
K–12 Service OperationsUnified Service Operations PlatformK–12 Customer ServiceSchool District OperationsService ManagementAI for K–12AI AutomationAI ChatbotsWorkflow AutomationService Desk
Based on 825 listings with disclosed salaries, most technology jobs in Herndon, VA pay between $99k–$215k per year. Individual offers vary with seniority, company size, and specialization.
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There are currently 989 open technology positions in Herndon, VA listed on Clera. New openings are added daily as companies post roles.
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