Hiring Manager: Martin Popov Talent Acquisition Advisor: Andreea Dovleac Job Code Level: TEP3 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering inno…
Skills: Technical support, Cybersecurity, Digital forensics, EnCase, Windows
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and C…
Skills: Technical support, SAP commerce cloud, SAP hybris, Groovy, Bash
Who we are Memtime is one of the most successful early-stage startups in B2B SaaS, with thousands of customers in over 86 countries. We recently closed our Series A and are now scaling the company. Our mission is to beco…
At DIGITALL, we don't just deliver technology; we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always…
At DIGITALL we don't just deliver technology we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always o…
Skills: Business Analysis, Azure DevOps, SAFe, Agile, Requirements Elicitation
At DIGITALL, we don't just deliver technology; we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always…
At DIGITALL, we don't just deliver technology; we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always…
At DIGITALL we don't just deliver technology we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always o…
At DIGITALL we don't just deliver technology we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always o…
At DIGITALL we don't just deliver technology we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always o…
Requisition ID 36035 Office Country Bulgaria Office City Sofia Division Information Technology Contract Type Fixed Term Contract Length 3 years Posting End Date 17/08/2026 Purpose of Job Engineer reliability at scale. We…
Skills: Azure, DevOps, Infrastructure as Code, Automation, Performance testing
Software Engineer, Data Infrastructure & Acquisition - Sofia, Bulgaria
Sofia, Sofia-City, Bulgaria · Remote Solely
$30k–$55k/yr
Senior
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…
Company Description Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprie…
Skills: QA Engineering, Test Planning, Functional Testing, Non-functional Testing, SQL
Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by …
Company Description Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprie…
Skills: QA Engineering, Test Planning, Functional Testing, Non-functional Testing, SQL
We at SuperHosting.BG, part of team.blue family, believe that hosting is not just a service. It is the foundation of a successful online presence. We offer top-level services by providing reliable hosting solutions and c…
Skills: Technical support, Customer service, WordPress, Email clients, Outlook
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, …
Skills: Power BI, DAX, Data Modeling, Power Query, SQL
Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading pla…
Skills: Java, Data structures, Algorithms, Design patterns, System architecture
Artificial Intelligence Co-Founder / Head of Product (100 % remote) (m/f/d)
Sofia, Sofia-City, Bulgaria · Remote Solely
Senior$38M raised
We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager t…
AI Infrastructure Co-Founder / Head of Sales (100 % remote) (m/f/d)
Sofia, Sofia-City, Bulgaria · Remote Solely
Senior$38M raised
We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager t…
Skills: Entrepreneurship, AI Infrastructure, Sales, Marketing, Product-market-fit
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Full-time
bachelor degree
Posted 3d ago
~40 hrs/week
Responsibilities
Provide advanced technical support for cybersecurity products by troubleshooting complex issues and analyzing digital evidence. Collaborate with engineering teams and mentor colleagues to ensure high-quality service and efficient ticket resolution.
Requirements
Requires at least 3 years of technical support experience and proficiency in Windows/Linux operating systems and network protocols. A bachelor's degree in a technical field is preferred, along with strong diagnostic and scripting skills.
Full job description
Hiring Manager: Martin Popov
Talent Acquisition Advisor: Andreea Dovleac
Job Code Level: TEP3
Refer Your Friends!
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact
Come join us as a Sr. Technical Support Specialist in Sofia, Bulgaria. As part of the Cybersecurity Support team, you'll help clients investigate cyber incidents, analyze digital evidence, and strengthen their security posture. Supporting OpenText™ Forensic (EnCase), you'll troubleshoot complex technical issues and enable clients to efficiently collect, preserve, and analyze digital evidence across a wide range of devices and data sources, helping them respond to threats with confidence
What the Role Offers
Providing advanced technical support to clients via phone, email and chat
Reproducing, troubleshooting and resolving client issues related to the assigned OpenText's products
Following best practices in ticket management processes, ensuring that all clients’ tickets are assigned, checked, daily updated, and every effort is made to meet the required service level
Mentoring colleagues and sharing knowledge to improve team performance and skill development
Collaborating with product development teams and other team members to provide high-quality support and quick resolution of client requests
Ensuring constant self-development by using each moment and way to improve in day-to-day work, following web-based trainings, personal development plans, etc.
What You Need to Succeed
3+ years in technical support with flexibility for on-call support
Bachelor’s degree in Computer Science/Technology/Engineering is preferred
Excellent communication skills in English (both written and verbal)
Ability to effectively communicate complex technical issues to clients and stakeholders
Strong troubleshooting skills, diagnostic analysis using traces, dumps and other tools, and hypothesis formulation and testing
Hands-on experience troubleshooting Windows/Linux Operating Systems
Knowledge of network and security protocols like TPC/IP, HTTP, TLS/SSL, REST API, SOAP and SAML
Experience working with Databases: Knowledge of SQL, Oracle, MySQL, including the ability to create, delete, secure databases, and execute SQL queries
Experience with functional testing tools, scripting, and automation tools (e.g., Python, PowerShell)
Nice to have skills:
Experience on Cloud technologies - AWS, Azure, GCP
Familiarity with containerization tools like Docker or Kubernetes
Familiarity with C/C++, Java, JavaScript, Python, PHP
Possessing security certifications (CISSP, Security+, CEH, etc.) and Linux certifications (Linux+, RHCE, SCE, SCA, etc.) #
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management.
OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations.
At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together.
By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity.
Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.
Offices: 275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA · 38 Leek Crescent, Richmond Hill, Ontario L4B 4N8, CA · 420 Thames Valley Park Drive, Thames Valley Park, Reading, Berkshire RG6 1PU, GB · 385 Interlocken Crescent, Broomfield, Colorado 80021, US · MindSpace IT Park, Hi-Tec City, Hyderabad, Telangana 500081, IN
How many Software jobs are open in Sofia, Bulgaria right now?
There are currently 711 open software positions in Sofia, Bulgaria listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Sofia, Bulgaria?
Companies currently hiring include Tieto, Hewlett Packard Enterprise, Playtech, AgileEngine, DIGITALL, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Sofia, Bulgaria?
Yes — 499 of the 711 open software positions offer remote or hybrid work (135 remote, 364 hybrid).
How do I apply for Software jobs in Sofia, Bulgaria?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.