Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Object First, now an independent business unit of Veeam, builds secure, simple, and powerful backup storage for Veeam customers, engineered with Absolute Immutability to deliver true ransomware-proof protection. Our Zero…
Engineering Manager - Site Reliability & Observability (x/f/m)
Paris, Ile-de-France, France · Hybrid
Senior$1.2B raised
Your Impact We are looking for an Engineering Manager to lead an SRE team dedicated to platform reliability and observability within Platform Engineering. Your mission will be to grow and lead a team of Site Reliability …
Skills: Engineering management, Site reliability engineering, Observability, Cloud-native environments, AWS
Product Owner – Extend (H/F) About Horizon Trading Solutions Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals across equi…
⭐ About the team: Reporting to the EMEA Head of Sales, you will be joining a team of 6 Account Executives, located both in New York and Paris and whose sole mission is to bring on new customers. This team has been the en…
About the team: We are looking for a Solutions Engineer to join our team in Paris! The Solutions Engineer will report directly to the EMEA Solution Engineer Manager, and will play a pivotal role in helping prospects unde…
About Deepki Founded in 2014, Deepki is the most trusted sustainability SaaS solution for sustainability in the real estate sector. Its comprehensive platform enables real estate stakeholders to manage risk through data-…
Skills: Account Management, B2B SaaS, Commercial Real Estate, Value-selling, Negotiation
Chaque moment compte. Surtout ceux que vous vivez à fond. Bienvenue chez Consort Group. Consort Group, accompagne depuis plus de 30 ans les entreprises dans la valorisation de leurs données et infrastructures. Elle s'app…
Skills: Business analysis, SEPA, MINOS, Interbank exchange systems, Functional requirements
Product Owner – Digital Assets (H/F) About Horizon Trading Solutions Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals acr…
Skills: Product Ownership, Product Management, Digital Assets, Crypto Markets, Tokenization
About GitGuardian GitGuardian is a global cybersecurity scale-up. The company is based in Paris, New-York City, Boston. Among our early investors who saw our market value proposition, are the co-founder of GitHub, Scott …
Skills: Django, Python, Web development, Distributed systems, Task orchestration
Qui sommes-nous ? Artemys, acteur de la transformation numérique est une entreprise à taille humaine, avec plus de 30 ans d’expérience composée de plusieurs entités, chacune spécialisée dans leur domaine (Système, data, …
Skills: Support coordination, Team management, Microsoft 365, Active Directory, Azure Active Directory
Company Description Founded in 2014, Shippeo is a leading European SaaS company transforming supply chain visibility. With a global presence and multicultural team of 27 nationalities operating across Europe, North Ameri…
leboncoin est le premier site généraliste de vente entre particuliers en France, leader sur les marchés de l’immobilier et de l'automobile, et un acteur clé des biens de consommation de seconde main et de l’emploi. Chaqu…
Skills: SEO strategy, GEO strategy, Technical SEO, Team management, Product management
About us: MotorK is Europe's leading sales and marketing technology company for the automotive sector. We build AI-powered tools - from CRM and inventory management to predictive analytics and digital advertising - that …
Skills: Solution Engineering, Pre-sales, Sales Engineering, API, System integrations
Chaque moment compte. Surtout ceux que vous vivez à fond. Bienvenue chez Consort Group. Consort Group, accompagne depuis plus de 30 ans les entreprises dans la valorisation de leurs données et infrastructures. Elle s'app…
Skills: Incident management, Problem management, Change management, ITIL, Linux
Née en 2016, padoa c’est 350 collaborateurs passionnés autour d’un logiciel et une offre de services conçus pour moderniser les services de santé au travail. Aujourd'hui, plus de 8 millions de salariés en France sont sui…
Skills: Project management, SaaS, Customer success, Functional analysis, Product development
Channel Sales Representative – Italy, UK & Eastern Europe
Paris, Ile-de-France, France · Hybrid
Senior$71M raised
Context Veesion is a fast-growing scale-up (Series B) deploying AI-powered theft detection in thousands of retail stores across the world. We sell directly to SMB retailers in selected countries, with an emerging mid-mar…
Skills: Channel sales, Partner recruitment, Account management, Sales strategy, Business development
Context Veesion is a fast-growing scale-up (Series B) deploying AI-powered theft detection in thousands of retail stores across the world. We sell directly to SMB retailers in selected countries, with an emerging mid-mar…
Skills: Channel sales, Partner recruitment, Account management, Sales strategy, Business development
<p><strong>TwoWay</strong> builds a real-time trading intelligence platform for institutional traders. Founded in 2024 and based in Paris, TwoWay transforms the real-time flow of broker communications into structured mar…
Forvia, a sustainable mobility technology leader Forvia is an equal opportunity employer. New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this re…
Skills: Data engineering, Data governance, Data integration, Palantir, MS Fabric
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Competitive Salary Package, Work-life Balance
Posted 20d ago
~40 hrs/week
Responsibilities
Manage the full post-sale lifecycle to drive Net Revenue Retention through renewals, expansions, and churn mitigation. Act as a strategic partner to customers, translating their goals into solutions that unlock adoption and sustainable growth.
Requirements
Requires experience in SaaS Account Management or Commercial Customer Success with a proven track record of achieving revenue targets. Candidates must be skilled in consultative sales, negotiation, and executing account expansion strategies.
Full job description
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
As an Account Manager at Aircall, you are the owner of customer success and revenue growth across your portfolio. You drive Net Revenue Retention (NRR) by uncovering opportunities to expand, renew, and strengthen customer relationships. Acting as both the voice of Aircall for the customer and the voice of the customer within Aircall, you ensure our customers realize the full value of their investment while fueling sustainable growth for Aircall.
By deeply understanding the needs of our customers across a variety of industries and use cases, you become the trusted expert who identifies growth potential and helps improve the customer experience. This means translating customer goals into solutions that unlock adoption, value realization, and expansion — ensuring each account grows in both impact and partnership over time.
his is a highly strategic and commercial role — blending consultative relationship management with the rigor and energy of a quota-carrying seller. You’ll partner cross-functionally with Customer Engineering, Product, and Support to accelerate adoption, drive usage of add-on SKUs, and build deep, long-term relationships with customers at all levels of their organizations.
Aircall is undergoing an exciting transformation — building on our market-leading communications platform and introducing AI functionality that helps customers operate more intelligently, efficiently, and competitively. Join us and be part of shaping that journey.
This is a hybrid role, in office 3 days a week in Paris.
Key Responsibilities:
Own NRR: Manage the full post-sale lifecycle — driving renewals, expansions, and churn mitigation to deliver predictable and profitable growth.
Drive Growth: Identify and activate growth opportunities within your portfolio, prospecting into new subsidiaries, use cases, and additional SKUs to unlock untapped potential.
Target Strategically: Prioritize high-potential accounts that may have low spend today but represent strong expansion opportunities, developing long-term growth plans.
Prospect and Outbound: Run proactive outreach within your base to expand relationships and identify new value creation opportunities.
Develop Stakeholder Maps: Build and maintain multi-layer relationships — from daily users to senior decision-makers — ensuring alignment, sponsorship, and retention.
Sell Competitively: Position Aircall’s value head-to-head against competitors, with a clear understanding of how our solutions address each customer’s unique business needs.
Negotiate and Close: Lead complex renewal and upsell negotiations, balancing commercial outcomes with customer success to close revenue and foster loyalty.
Manage Pipeline & Forecast: Maintain an accurate pipeline of renewal and expansion opportunities and deliver consistent, data-driven NRR forecasting.
Partner for Adoption: Collaborate closely with your Customer Engineering counterpart to ensure customers achieve adoption milestones and measurable outcomes.
Champion the Customer Voice: Surface insights, pain points, and product feedback that inform Aircall’s product roadmap and go-to-market strategies.
Shape Local Strategy: Share learnings across teams to enhance customer experience and strengthen regional growth initiatives.
Qualifications:
Fluency in French and English are mandatory.
Fluency in Italian is a plus.
Experienced in SaaS Account Management, Commercial Customer Success, or Renewal Management, with a track record of achieving revenue targets.
Skilled in consultative sales, prospecting, and negotiation, with the ability to balance commercial focus and customer advocacy.
Customer-obsessed — curious about how different industries and use cases leverage Aircall, and proactive in identifying ways to add value.
Capable of developing and executing account expansion strategies, including stakeholder mapping and whitespace analysis.
Confident in competitive sales cycles, able to articulate differentiation and handle objections effectively.
Analytical, detail-oriented, and accountable for forecast accuracy and pipeline hygiene.
Resilient, driven, and passionate about helping customers realize long-term value through partnership.
Excited by innovation and transformation — particularly the opportunity to represent a next-generation AI-powered communications platform.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
The collaborative, AI-powered customer communications platform. Trusted by more than 23,000 companies worldwide.
Industry
Software Development
Company size
501-1,000 employees
Founded
2014
Headquarters
Bellevue, Washington
LinkedIn followers
92,454
Total funding
$226M
The collaborative, AI-powered platform for customer conversations. Trusted by more than 22,000 companies worldwide.
Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 200+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences.
Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships.
Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.
Offices: 600 Bellevue Way NE, Suite 200, Bellevue, Washington 98004, US · 44 W 28th St, New York, NY 10001, US · 11, Rue Saint-Georges, Paris, Île-de-France 75009, FR · Level 1, 12 O’Connell Street,, Sydney, NSW 2000, AU · Calle Lago Alberto 375, Miguel Hidalgo, Mexico City 11320, MX
Call center softwareVoIPCloudBusiness phone systemCustomer SupportCall RecordingCall centerBusiness phoneAIArtificial intelligence
How many Software jobs are open in Paris, France right now?
There are currently 2,698 open software positions in Paris, France listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Paris, France?
Companies currently hiring include Talan, Nexton IT, Accenture, Adone Conseil, Datadog, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Paris, France?
Yes — 1837 of the 2698 open software positions offer remote or hybrid work (218 remote, 1619 hybrid).
How do I apply for Software jobs in Paris, France?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.