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Administration Support Officer - Aged Care at Home
Townsville, Queensland, Australia · On-site
Entry level
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Per diem
professional certificate
Not-for-profit Salary Packaging, Free External Confidential Counselling, Chaplaincy Support, Volunteering Opportunities, Opportunity To Purchase Additional Annual Leave, Mission Australia Thank You Day
Posted 1d ago
Apply by Aug 28
~40 hrs/week
Responsibilities
Provide mentoring, guidance, and after-hours wellbeing support to at-risk young people aged 16-25 residing at the Youth Foyer. Collaborate with staff to deliver programs focusing on education, employment, health, and independence while maintaining a culturally safe environment.
Requirements
Requires a Cert III in youth work, community services, or extensive lived experience, along with a valid QLD Blue Card and Driver's Licence. Candidates must have experience working with homeless youth and the ability to maintain professional boundaries.
Full job description
Casual | Morning, Afternoon, Night and Weekend shift
Salary: $51.81/hr + Penalty rates + Super + Salary Packaging
Location: Townsville QLD 4812
Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.
Your Opportunity
Join the vibrant team at Townsville Youth Foyer, where we provide integrated learning and accommodation for at-risk young people aged 16-25. With forty furnished one-bedroom units and support for up to 24 months, we offer a culturally safe and inclusive environment that nurtures diverse aspirations.
As a Youth Connect Worker, you'll play a pivotal role in supporting residents and collaborating with Foyer staff to ensure smooth day-to-day operations. Your responsibilities will involve providing guidance and assistance across key areas including Education, Employment, Health, Connections, Financial capabilities, Housing and Independence.
This role is ideal for individuals passionate about empowering young people and fostering positive change. Join us in creating a supportive community where every resident can thrive and build a brighter future.
Your key responsibilities will be to:
Support the team in the delivery of the Youth Foyer programs.
Provide mentoring and support for Young People utilising the Advantage Thinking Framework.
Provide after-hours health and wellbeing support for the residents.
Create and encourage a welcoming environment at The Foyer that is culturally safe and inclusive of everyone.
Assist other team members as required including providing relief duties when needed.
Providing support with events and group activities such as life skills.
Perform various administrative tasks to ensure the smooth operation of the service.
Requirements for Success
Appropriate qualifications Cert III in youth work, community services or extensive lived experience.
Previous experience working with young people and/or homelessness.
Understanding of the challenges young people face with housing in Townsville.
Ability to build strong relationships with young people and key stakeholders.
Experience in creating and maintaining clear and detailed case notes.
Proficient in Microsoft Office.
Ability to collaborate well with the team and seek ways to improve work practices.
Experience in maintaining professionalism and boundaries.
Willing to work weekends and after hours to deliver programs and services for young people on a rostered basis.
Current Queensland Drivers Licence.
Valid QLD Blue Card.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Your benefits
Rewarding work – every day you know you’re making a real difference
Not-for-profit salary packaging, reducing your tax (details via AccessPay)
Free external, confidential counselling and access to chaplaincy support
Volunteering opportunities
Opportunity to purchase additional annual leave
Extra leave including Mission Australia Thank You Day & Work Anniversary Day off
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au
At Mission Australia, we believe in hope and possibility for all.
With more than 165 years of experience meeting human need, we are one of the largest and most trusted for-purpose community service and housing providers in the country.
As a national non-denominational Christian charity, our values of respect, compassion, integrity, perseverance and celebration are at the heart of all we do.
Every day, we deliver homelessness services, provide social and affordable housing, help families, children and young people thrive, improve mental health and wellbeing, support people with disability, provide pathways to employment and financial stability, strengthen communities, offer alcohol and other drug support, and more.
Backed by our supporters, partners, funders and collaborators, we welcome and work alongside people and communities of all backgrounds, ages and beliefs who seek our support, providing excellent services and safe, secure homes that offer hope and lasting impact.
With our evidence and courageous voice, we advocate for a fairer nation and better outcomes for the people and communities we serve.
Guided by our bold Strategy 2030, we’re focused on delivering more safe, secure homes, expanding our impact and strengthening our organisation to meet the growing needs of people across Australia.
Together, we’re building hope and possibility for all.
Offices: Level 7 - HSBC Building, 580 George Street, Sydney, NSW 2000, AU
Homelessness crisis and prevention servicesSocial and affordable housingChildren and families servicesYouth servicesCommunity servicesAlcohol and other drug rehabilitationMental health servicesNational Disability Insurance SchemeHomeless aged care servicesEmployment and skills development
How many Social Services jobs are open in Townsville, Australia right now?
There are currently 43 open social services positions in Townsville, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Townsville, Australia?
Companies currently hiring include UnitingCare Queensland, Early Start Australia, Ozcare, Ability Action Australia, The Salvation Army, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Townsville, Australia?
Yes — 7 of the 43 open social services positions offer remote or hybrid work (0 remote, 7 hybrid).
How do I apply for Social Services jobs in Townsville, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.