Sunshine Coast Regional, Queensland, Australia · On-site
$39/hr–$42/hr
At Ozcare, we're committed to helping older Australians live independently and confidently in their own homes. We are currently seeking a compassionate and customer-focused Client Liaison Officer to join our Sunshine Coa…
Skills: Client intake, Care planning, Service coordination, Customer service, Relationship building
Sunshine Coast Regional, Queensland, Australia · On-site
$61/hr–$73/hr
We have a casual opportunity available for Registered Nurses supporting our clients within the Sunshine Coast region. Your Role As a Registered Nurse you’ll be looking after the most important people in our organis…
Skills: Clinical nursing, Wound care, Palliative care, Medication administration, Chronic disease management
Yeppoon, Queensland, Australia · On-site
Ozcare is seeking compassionate and reliable casual In Home Support Workers to join our Rockhampton Aged Care at Home team, supporting clients throughout the Capricorn Coast region. As an In Home Support Worker, you will…
Skills: Aged care, Community care, Disability support, Domestic assistance, Meal preparation
Noosa Heads, Queensland, Australia · On-site
Ozcare has permanent part-time opportunities available for Care Assistants supporting our clients within the Noosa, Nambour & Maroochydore region. Your Role As a Care Assistant you'll be looking after the most important …
Skills: Personal care, Medication administration, Aged care, Client support, Independence promotion
Noosa Heads, Queensland, Australia · On-site
Ozcare has multiple permanent part-time opportunities available for In Home Support Workers supporting our clients in the Noosa, Nambour & Maroochydore regions. Your Role As an In Home Support Worker you'll be looking af…
Skills: Aged care, Domestic duties, Cleaning, Laundry, Meal preparation
Noosa Heads, Queensland, Australia · On-site
At Ozcare, our purpose is simple: supporting our clients to live their best lives. We are currently seeking caring, reliable and motivated Client Services Assistants to join our team on a casual basis at our beautiful re…
Skills: Cleaning, Laundry services, Hospitality, Aged care, Infection control
Noosa Heads, Queensland, Australia · On-site
At Ozcare, our purpose is simple: supporting our clients to live their best lives. We are currently seeking caring, reliable and motivated Client Services Assistants to join our team on a permanent part-time basis at our…
Skills: Cleaning, Laundry services, Hospitality, Aged care, Infection control
Townsville, Queensland, Australia · On-site
Ozcare has a casual position available for a Client Services Assistant supporting our clients at our beautiful Townsville Aged Care Facility. Your Role As a Client Services Assistant you'll be looking after the most impo…
Skills: Aged care support, Meal preparation, Cleaning, Laundry services, Workplace health and safety
Gold Coast City, Queensland, Australia · On-site
You will be assisting facility the Maintenance Officer with internal and external maintenance as required Your tasks will include: Maintain the Facility grounds and building surrounds in a neat, clean, tidy and presentab…
Skills: Grounds maintenance, Gardening, Building maintenance, Stock management, Basic administration
Townsville, Queensland, Australia · On-site
Your Role As a care assistant you'll be looking after the most important people in our organisation - our clients. Your tasks will include: Assist in the development and running of activities for clients Provide physical…
Skills: Personal care, Social support, Driving, Documentation, First aid
Townsville, Queensland, Australia · On-site
Ozcare Aged Care at Home has part-time opportunities available for In-Home Support Workers supporting our clients across the Townsville region. Your Role As an In Home Support Worker you'll be looking after the most impo…
Skills: Aged care, Domestic duties, Cleaning, Laundry, Meal preparation
Mackay, Queensland, Australia · On-site
Ozcare has a Part Time Care Partner position available at the Mackay Aged Care at Home branch. We are looking for a compassionate individual who can help support our older generation in living independently. Your Role Yo…
Skills: Case management, Client care coordination, Care planning, Budget management, Communication
Gladstone, Queensland, Australia · On-site
$43/hr–$45/hr
Enjoy more time for the things that matter. Trade long commutes and roster swings for a rewarding local career with regular hours and genuine work-life balance at Ozcare. As a Scheduler, you will be responsible for coord…
Skills: Scheduling, Rostering, Workforce planning, Logistics coordination, Service coordination
Sunshine Coast Regional, Queensland, Australia · On-site
Ozcare has casual opportunities available for experienced and compassionate Care Assistants to join our team at our beautiful Currimundi Aged Care Facility. As a valued member of our Residential Aged Care team, you will …
Skills: Personal care, Medication administration, Manual handling, Documentation, Communication
Sunshine Coast Regional, Queensland, Australia · On-site
$61/hr–$73/hr
Ozcare has casual opportunities available for dedicated and experienced Registered Nurses to join our team at our beautiful Currimundi Aged Care Facility. As a key member of our clinical team, you will provide high-quali…
Skills: Clinical assessment, Nursing care, Case management, Medication administration, Clinical leadership
Newstead, Queensland, Australia · On-site
Ozcare has a part-time position available for an Activities Officer supporting our clients at our beautiful Villa Rosalie - Newstead Aged Care Facility. Your Role As an Activities Officer you'll be looking after the most…
Skills: Aged care, Resident support, Program implementation, Behavioral monitoring, Documentation
Miriam Vale, Queensland, Australia · On-site
Ozcare has casual opportunities available for Care Assistants supporting our clients within the Miriam Vale / Agnes Water region. Your Role As a Care Assistant you'll be looking after the most important people in our org…
Skills: Personal care, Medication administration, Aged care, Client support, Independence encouragement
Noosa Heads, Queensland, Australia · On-site
$63/hr–$65/hr
Ozcare has a full-time opportunity available for an experienced and compassionate Clinical Nurse to join our team at our beautiful Noosa Heads Aged Care Facility. This position operates across a rotating roster and requi…
Skills: Clinical leadership, Aged care, Continence assessment, Wound management, Medication management
Kangaroo Point, Queensland, Australia · Hybrid
Join Ozcare and Make a Difference At Ozcare, we are committed to supporting Queenslanders through our aged care, community, retirement living and hospital services. We are currently seeking an experienced Senior Payroll …
Skills: Payroll processing, End-to-end payroll, Payroll legislation, Taxation, Superannuation
Bundaberg, Queensland, Australia · On-site
Ozcare has a Casual opportunity available for an Administration Support Officer to assist the team in our Bundaberg Community Care Branch Your Role You’ll be the first point of contact for the service, managing our…
Skills: Administration, Reception, Rostering, Time management, Customer service
Sunshine Coast Regional, Queensland, Australia • On-site
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The Client Liaison Officer coordinates client care, manages intake assessments, and acts as the primary point of contact for clients and their families. They are responsible for service scheduling, ongoing care planning, and ensuring compliance with aged care standards.
Candidates should have experience in customer service, administration, or aged care, along with strong organizational and communication skills. A current National Police Check and vaccinations against Influenza and COVID-19 are required.
At Ozcare, we're committed to helping older Australians live independently and confidently in their own homes. We are currently seeking a compassionate and customer-focused Client Liaison Officer to join our Sunshine Coast Aged Care at Home team in a permanent part-time capacity.
As the primary point of contact for many of our clients and their families, you will play a vital role in ensuring older Australians receive the services, support and care they need to continue living well at home.
Reporting to the Care Partnering Lead, you will be responsible for coordinating client care and providing exceptional service throughout the client journey. You will support new and existing clients through intake, assessment, care planning, service coordination and ongoing reviews, helping to deliver a seamless and positive care experience.
Conduct client intake conversations, telephone assessments and service enquiries
Assist with care planning, reviews and ongoing evaluation of client needs
Coordinate and schedule services to support continuity of care
Act as the primary contact for client, family and representative enquiries
Build and maintain strong relationships with clients, families and internal stakeholders
Monitor service delivery and identify changing client needs or risks
Maintain accurate records, documentation and system updates
Support onboarding processes for new clients
Contribute to quality improvement initiatives and service excellence
Ensure compliance with organisational policies, aged care standards and program requirements
You are a caring and organised professional who enjoys building relationships and making a positive difference in people's lives. You thrive in a fast-paced environment, demonstrate strong attention to detail and are passionate about delivering excellent customer service.
To be successful in this role, you will have:
Experience in customer service, administration, community services or aged care
Strong interpersonal, verbal and written communication skills
The ability to build rapport and establish trust with a diverse range of clients
Excellent organisational and time management skills
Strong computer literacy and data entry skills
The ability to work both independently and collaboratively within a team
Sound problem-solving skills and a proactive approach
An understanding of community-based care services and referral pathways will be highly regarded
When you join Ozcare, you'll become part of an organisation that truly values its people and the important work they do every day.
Benefits include:
$39.21 - $42.43 per hour (dependent on experience)
5 weeks annual leave plus 14% leave loading
Optional salary packaging up to $15,900, Novated Leases + $2,650 Meal Entertainment Card
Private Health Insurance discounts
Uniform and laundry allowance
Employee Assistance Program
Ongoing learning, development and support
The opportunity to make a meaningful impact in your local community
Current National Police Check (with validity in the past three years)
Strong computer and mobile device skills
Vaccination against Influenza and COVID-19 is strongly recommended
Candidates with previous experience in a similar or identical role will be highly regarded.
At Ozcare, our people are at the heart of everything we do. We are proud to support older Australians to live independently, safely and with dignity in their own homes. If you're passionate about delivering outstanding client care and want to work for an organisation that values compassion, respect, integrity and empathy, we'd love to hear from you.
Ozcare is committed to creating a diverse, inclusive and supportive workplace. We welcome applications from people of all backgrounds, cultures, identities and experiences. We strongly encourage First Nations peoples to apply.
Feels Like Home
Ozcare is a leading not-for-profit organisation supporting Queenslanders with a comprehensive range of residential aged care, home care, retirement living, hospital, respite care, nursing, allied health and dementia advisory and support services. Our caring workforce of more than 5,000 staff and 130 volunteers proudly service thousands of clients every day from over 51 locations across Queensland. We are committed to supporting our clients to live their best lives through the provision of compassionate, professional and personalised, aged care, community and health services.
Offices: 66 River Terrace, Kangaroo Point, Brisbane, Queensland 4169, AU
Feels Like Home
Ozcare is a leading not-for-profit organisation supporting Queenslanders with a comprehensive range of residential aged care, home care, retirement living, hospital, respite care, nursing, allied health and dementia advisory and support services. Our caring workforce of more than 5,000 staff and 130 volunteers proudly service thousands of clients every day from over 51 locations across Queensland. We are committed to supporting our clients to live their best lives through the provision of compassionate, professional and personalised, aged care, community and health services.
Offices: 66 River Terrace, Kangaroo Point, Brisbane, Queensland 4169, AU
