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Full-time
professional certificate
Competitive Salary, Bonus Scheme, Flexible Working Arrangements, Wellbeing Days, Fitness Passport, Growth And Development Opportunities
Posted 35d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
The Village Manager oversees the daily operations, maintenance, and financial management of the retirement community to ensure high service delivery. They lead a team to foster a supportive environment for residents while partnering with sales and marketing to maintain occupancy goals.
Requirements
Candidates should have extensive experience in operational management, people leadership, and asset management, specifically within retirement living or property sectors. Strong financial acumen and a compassionate approach to working with seniors are essential.
Full job description
About Keyton:
With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.
Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: WeLead with Heart, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.
Your Day on a Page:
Step into a leadership role where community, connection, and lifestyle come together seamlessly.
Buderim Gardens is a place that feels truly alive, where unique homes sit within lush gardens and peaceful natural surroundings. Situated on 60 acres, residents enjoy walking trails that weave past lakes and rainforest areas, with well-maintained gardens connecting each property.
As Village Manager, you will play a pivotal role in shaping this welcoming community - leading with heart, driving operational excellence, and ensuring every resident feels truly at home.
Reporting to the Regional Operations Manager, your responsibilities will include:
Managing the day‑to‑day operations of the village and ensure smooth service delivery
Overseeing maintenance, contractors, and service providers to keep the village running efficiently
Fostering a warm, welcoming, and supportive environment for residents
Working collaboratively with the Residents Committee to support communication and village initiatives
Managing resident feedback, complaints, move‑ins, and exits to ensure a positive experience
Building strong customer relationships and maintain effective communication with residents
Leading financial processes including budgeting, expenditure control, and service fee setting
Conducting regular inspections, safety checks, and maintenance planning to ensure compliance and presentation standards
Monitoring and reporting village performance to senior leaders, ensuring regulatory compliance
Leading recruitment, performance management, development planning, and succession planning for village staff
Partnering with Sales and Marketing to maximise resale values and support occupancy goals.
Supporting prospective purchasers and assess suitability of potential residents
Ensuring compliance with EHS requirements and manage village health and safety risks
Planning and oversee a variety of social, lifestyle, and wellbeing activities for residents
Leading a passionate team committed to delivering an exceptional resident experience
About You:
Excellent people leadership skills with the ability to lead, motivate, and develop teams
Strong financial acumen, with demonstrated experience in budgeting and financial reporting, is highly desirable and would be a valuable asset in this role
Brings extensive experience in complaint management and dispute resolution, ensuring issues are resolved efficiently and professionally
Proven experience in asset management, ideally within property, facilities, or retirement living
Experience in roles focused on community connection and engagement would be highly regarded
A proactive, solutions-focused mindset with a commitment to resident wellbeing
Experienced in operational management, with strong organisational, consultative and negotiation skills
Have excellent computer skills (confident with the use of Microsoft Office Suite and various online applications)
A people person with a genuine love for working with seniors
Compassionate, with a deep understanding of the unique needs of independent living seniors
Keyton Perks and Benefits:
Competitive salary + Bonus scheme
Flexible working arrangements and supportive leadership
A supportive and friendly work environment
4x Wellbeing Days (one per quarter). That’s almost an additional week off on top of your annual leave!
Fitness Passport for you and your family
Be part of a forward-thinking team driving digital transformation
Work on high-impact projects that shape the future of our business
Collaborative culture with opportunities for growth and development
The successful candidate will also have or be willing to complete their First Aid, CPR Certificates and driver's license with own transport.
Ready to Join the Fun?
If you’re passionate about leading a vibrant and caring community for independent living seniors, we’d love to hear from you! Apply now and be a part of something truly special.
Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Manager opportunity and explain how your skills, qualifications and interests align with our requirements.
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.
At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.
Keyton - a fresh take on 30+ years’ experience.
With more than 65 villages and over 15,000 residents, Keyton is a leading owner and operator of retirement living communities in Australia. With over 30 years’ experience in the market and a vast history combined with a passion for creating communities and leading with heart for its residents, Keyton is proudly owned by Aware Super, APG Asset Management and Lendlease.
Offices: Level 45, 600 Bourke Street, Bourke Place, Melbourne, Victoria 3000, AU
How many Social Services jobs are open in Sunshine Coast Regional, Australia right now?
There are currently 74 open social services positions in Sunshine Coast Regional, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Sunshine Coast Regional, Australia?
Companies currently hiring include UnitingCare Queensland, Opal Healthcare, IRT Group, YMCA Queensland, Ozcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Sunshine Coast Regional, Australia?
Yes — 4 of the 74 open social services positions offer remote or hybrid work (0 remote, 4 hybrid).
How do I apply for Social Services jobs in Sunshine Coast Regional, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.