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Maintain a safe environment by enforcing the Client Code of Conduct and providing security support at two senior wellness locations. Coordinate with health and nutrition teams to monitor client activities and respond to incidents using de-escalation techniques.
Requires a high school diploma, a valid California Guard Card, a driver's license, and 3-5 years of security experience. Preference is given to candidates with experience working with vulnerable populations, including elderly and homeless individuals.
Description
Job Title: Guest Services and Security Guard
Reports to: Facilities Manager
FSLA Status: Non-Exempt, Full-Time
Department: Facilities
Level: S2
Job Purpose
The Guest Services and Security Guard plays a crucial role in maintaining a safe and supportive environment within the sites this position serves. This position will provide Security support and guest service support at 2 locations, Serving Seniors Wellness Center during weekend operating hours, and Seltz Center, Monday through Wednesday. This position serves as a central security point, partnering closely with the Health and Social Services (HSS) team and Nutrition Team during meal services, to monitor client activities and proactively address potential issues. This position is responsible for enforcing the Client Code of Conduct, responding to incidents, and providing a visible, reassuring presence for both clients and staff. This role requires a balance of firm boundary-setting and compassionate, de-escalation-focused engagement to support our community of low-income and elderly clients, including those experiencing homelessness.
Established in 1970, Serving Seniors helps San Diego County’s low-income seniors overcome poverty through whole-person, wraparound support including meals, housing, health and social services, and enrichment activities. We work at numerous sites across the county and in the homes of hundreds of homebound seniors. Our flagship Gary & Mary West Senior Wellness Center in downtown San Diego is unlike any other senior center in the nation. Bringing together a range of supportive services under one roof, the Senior Wellness Center operates 365 days a year and offers two floors of integrated care, including health and social services, housing navigation, enrichment activities, lifelong learning, a Cyber Café and linkage to over 25 onsite direct service partners, including a senior dental center. Last fiscal year, we provided over 1.5 million meals and coordinated services to over 13,265 older adults.
Our Mission: Helping seniors in poverty live healthy and fulfilling lives.
Our Vision: All seniors, regardless of income, are able to thrive, engage in their communities, lead purposeful lives, and have a place they call home.
Advocacy - Acknowledging and supporting the needs of older adults at the individual, community, and policy-level.
Person-Centered - Seeing the whole person, providing coordinated support, and treating all with dignity and respect.
Integrity – Representing the values of honesty, trust, and transparency within our community.
Compassion & Empathy – Approaching our work with a heartfelt desire to better understand and serve.
Impact – Measuring and evaluating programs to ensure that for every dollar invested, there is a positive impact in the lives of those we serve.
Intentional Involvement – Promoting an environment that nurtures differences and allows individuals to be their entire, authentic selves.
Serving Seniors has received the San Diego Union-Tribune’s Top Workplaces Award nine out of the ten years the awards program has taken place, and most recently for six years in a row from 2019-2025.
Requirements
Education: - High school diploma or equivalent.
Experience: - A minimum of 3-5 years of security experience. - Experience working with vulnerable populations, including homeless, low-income, or elderly individuals, is highly preferred.
Licensure & Certifications: - Must possess a valid California Guard Card. Must have a valid California driver's license.
Transforming the aging experience
Helping seniors in poverty live healthy and fulfilling lives. WHO WE ARE: Serving Seniors is a San Diego based nonprofit with a national and international reputation for providing impactful programs and services to older adults living in poverty. Serving Seniors is supported primarily by donations, grants, bequests and investments. Our staff, board and volunteers believe every person is worthy of respect and dignity. Our goal is to provide seniors life sustaining services in a welcoming and supportive environment where they can get the help they need. Nearly 5,000 low-income seniors rely on Serving Seniors every year, and we are proud to provide all our services free of charge. WHAT WE DO: Since 1970, Serving Seniors has been transforming the aging experience through our innovative approach to providing comprehensive services. Our method has earned national recognition as a model for helping seniors remain healthy and independent. We’re the only organization in San Diego, and one of the few in the United States, that provides such a broad base of vital services to vulnerable, low-income older adults. Our Programs Include: -Meals -Affordable senior-friendly housing -Homeless outreach, support and transitional housing -Social and supportive services -Learning, socialization and fitness opportunities -Health and wellness services WHO WE SERVE: More than 85% of our clients live below the Federal Poverty Level and struggle to meet basic needs, living on less than $1,000/month and paying $750 in rent, leaving just a few dollars a day to pay for food, medication, transportation and other expenses.
Offices: 525 14th Street, Suite 200, San Diego, CA 92101, US · 1525 4th Avenue, San Diego, CA 92101, US
There are currently 976 open social services positions in San Diego, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Cheer Home Care, Family Health Centers of San Diego, The Arc of San Diego, ComForCare Home Care (North San Diego), YMCA of San Diego County, among others. Browse the listings above to see every active employer.
Yes — 128 of the 976 open social services positions offer remote or hybrid work (23 remote, 105 hybrid).
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