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Provide short-term crisis counselling to individuals, couples, and families while conducting psychosocial assessments. Manage intake referrals, prioritize urgency, and coordinate connections to community supports.
Requires a Master's degree in Social Work or Psychology and registration with the ACSW or a corresponding professional regulatory body. Must have demonstrated experience in crisis intervention and clinical assessment within a multidisciplinary environment.
Crisis Counsellor
Location & Hours
Work location: On-site at Distress Centre Calgary (999 8 St SW, Suite 500).
Hours: Monday-Friday from 9:00 am to 5:00 pm, with one evening (11:00 am to 7:00 pm) a week as required.
What We Offer
Who We Are
For over 50 years, Distress Centre has served Calgary and Southern Alberta by providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge. Anyone can call us day or night.
We are committed to fostering a respectful, inclusive workplace where employees are valued, experience a sense of belonging, and are confident in being their most authentic selves. We welcome and encourage applications from Indigenous peoples, people with disabilities, and members of equity-deserving groups. We value all the ways that our community is diverse – in identity, experience and perspective.
What to Expect
The Crisis Counsellor reports to the Clinical Services Manager and provides short-term, brief crisis counselling services to individuals, couples, and families. This role also supports intake and service access as needed, including assessing referrals, prioritizing urgency, and helping connect people to appropriate supports. The work requires sound clinical judgment, timely documentation, and the ability to respond effectively in a fast-paced environment.
What You’ll Do
This list highlights core responsibilities and is not exhaustive. Additional related duties may arise over time and will be discussed and supported by your supervisor.
What You Bring
How to Apply
Please submit your resume and cover letter through our ADP Career Centre.
Distress Centre is an inclusive workplace. If you are invited for an interview and require accommodation, please let us know. If you require accommodation during the application process, please call our main office and ask to speak to Human Resources.
We thank all applicants for their interest; only those selected for an interview will be contacted.
24 Hour Support | Counselling | Referrals
Distress Centre Calgary (DCC) provides 24 hour crisis support, professional counselling, and 211 referrals to hundreds of community, social, government and health resources - all at no cost. DCC ensures that everyone has a place to turn to in a time of crisis. For 50 years DCC has provided a critical service to every citizen in Calgary and area. 24 Hour Support: If you need to talk, Distress Centre is here to listen. Anyone can contact Distress Centre 24/7 by phone, text or chat. All conversations are confidential. Phone or text 403-266-HELP (4357) or chat online at distresscentre.com Youth support: ConnecTeen is Distress Centre’s youth peer support service, offering youth a choice in how to connect with our volunteers. 24 hour support is offered by phone, text and chat and peer support is available from 3-10pm on weekdays and 12-10pm on weekends. www.CalgaryConnecTeen.com 211 24 Hour Information & Referral Service: Dial 2-1-1, text INFO to 211 or visit ab.211.ca and click “live chat.”
Offices: Suite 500, 999 8th Street SW, Calgary, Alberta T2R 1J5, CA
There are currently 328 open social services positions in Calgary, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Optima Living, AgeCare, Calgary Alternative Support Services, The Brenda Strafford Foundation, Lifemark Health Group, among others. Browse the listings above to see every active employer.
Yes — 16 of the 328 open social services positions offer remote or hybrid work (2 remote, 14 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
