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Full-time
Posted 3h ago
~40 hrs/week
Responsibilities
The Associate will manage the recruitment, training, and onboarding of wellness buddies for the Eaze platform. They are also responsible for monitoring the performance and ongoing development of these buddies throughout their tenure.
Requirements
Candidates must have at least one year of experience in supply operations, community operations, or creator onboarding. Proficiency in both Hindi and English, along with strong skills in MS Office, is required.
Full job description
About Lokal :
In 2018, we began with a WhatsApp group with a simple hypothesis: people in tier-2/3 towns weren’t really using the internet meaningfully yet. We believed that if we started with local content in their own language, they’d come back every day; once there was a habit and trust, that same space could naturally grow into classifieds and, eventually, something they used for almost everything online.
This spark became Lokal. Our first instinct was to put everything in one place & one app - local updates, classifieds, jobs, matrimony and more. It worked, till it stopped working. Users gave us the insight - when one use case outweighs the others, everything else seems like noise. We listened. Like how Craigslist quietly seeded a generation of focused companies & marketplaces, we began unbundling and verticalising.
Today, Lokal is a house of focused apps, many products, one mission: to connect Tier-2/3+ India to the Knowledge, opportunities, tools and experts they’ve always deserved.
We now operate dozens of live apps across categories like:
Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV)
Agri Consulting – farmer-first advisory in local languages (AgriLokal)
Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs)
Social & Community – Place to find & post social updates (Lokal app)
Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze)
Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal) Advisory Services – early bets in legal help, financial guidance, career counselling, and more
Under the hood, Lokal is a discovery and access platform: local-language internet + deep Bharat insight+ AI. When someone opens a product we’ve built, they don’t wade through clutter; they get a straight line to what they came for.
This is the story new teammates walk into: a company that started as a whatsapp group, became a family of focused apps, and kept one belief at the centre — access changes lives.
We ship fast. We learn fast. We build for Bharat.
We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital
Role Overview :
Eaze is a sister app of lokal where Eaze is an emotional wellness platform where you can connect and talk with experienced wellness buddies, who empathize with your experiences and will help you to feel good within minutes. We're looking for a skilled individual for the role of Associate - Onboarding and Engagement to handle the recruitment, training, and onboarding of our wellness buddies and be responsible for their performance and development during their tenure with the platform.
Key Responsibilities :
Process leads generated through multiple channels and guide potential candidates through the application process.
Schedule and conduct interviews to evaluate candidates on key skills such as communication, empathy, and emotional maturity.
Develop and deliver training programs that equip wellness buddies with the necessary skills and knowledge for success on the platform.
Facilitate a smooth onboarding process that integrates new wellness buddies into our community guidelines and operational standards.
Minimum 1 year of experience in Supply operations, Chatrooms, Social Media, Creator Onboarding or Community Operations.
Good understanding of mental health principles or adaptability to learn - this is for assessing and supporting wellness buddies along the process.
Fluency in Hindi (must know Read, Write & Speak) along with proficiency in English.
Good verbal and written communication skills for effective interaction with candidates and internal teams
Strong skills in MS Office tools (Word, Excel, PowerPoint) for documentation and reporting.
Why Join Us?
We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.
Access & Empowerment for Bharat through AI and Local Language Internet
Industry
Technology, Information and Internet
Company size
51-200 employees
Founded
2018
Headquarters
Bengaluru, Karnataka
LinkedIn followers
173,906
Total funding
$30M
Lokal is India’s largest regional social media and services platform, built for the 500 million+ internet users from tier 2+ towns. We go beyond content to solve real, everyday problems of Bharat by enabling instant, affordable access to trusted information, experts, and services in local languages.
Founded by IIT alumni, Lokal started in 2018 to address the lack of relevant local content. Today, we operate across 250+ districts in 8 Indian states, serving users in 7 languages.
Now growing as a house of apps, Lokal has evolved into an AI-driven discovery and access platform connecting users in tier 2+ India with the experts, tools, and knowledge they’ve historically lacked access to!
Why Join Us?
We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. At Lokal, you’ll take ownership from day one, build for real impact, and help redefine how Bharat connects to opportunities, knowledge, and experts.
Offices: Opposite to State Bank of India, Koramangala Industrial Layout, No 3, 20th Main Road, 7th Block, Koramangala, Bengaluru, Karnataka 560095, IN
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How many Social Services jobs are open in Bengaluru, India right now?
There are currently 97 open social services positions in Bengaluru, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Bengaluru, India?
Companies currently hiring include The Association of People with Disability (APD, India), NIIT Foundation, YRG, NSRCEL, Goodera, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Bengaluru, India?
Yes — 9 of the 97 open social services positions offer remote or hybrid work (3 remote, 6 hybrid).
How do I apply for Social Services jobs in Bengaluru, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.