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The Sales Outfitter is responsible for providing world-class customer service and expert product recommendations for firearms and hunting merchandise. They must also ensure accurate completion of ATF 4473 forms and maintain organized, well-stocked retail displays.
Requirements
Candidates must have a high school diploma or equivalent and at least 0-2 years of retail experience. Applicants must be 21 years of age or older and possess knowledge of firearms, ammunition, and federal/state regulations.
Full job description
POSITION SUMMARY:
The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.
ESSENTIAL FUNCTIONS:
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
Identifying and evaluating customers’ needs,
Making product recommendations based off of this analysis,
Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up.
Ensures 4473 Forms are completed thoroughly and accurately.
Obtains the ability to demonstrate product to customers.
Organizes and maintains Merchandise within the retail Store for Sales at Gun Counter Responsibility.
Replenishes product on shelves as required per merchandising guidelines.
Remains product “expert” through ongoing product knowledge training.
Remains knowledgeable of advertised sales; maintains pricing and signing.
Assists with Seasonal Floor merchandise moves.
Keeps work area clean, neat and well stocked with supplies.
Follows all company policies and procedures.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or equivalent
Experience: 0-2 years of experience in Retail
Must be 21 years of age or older
KNOWLEDGE, SKILLS, AND ABILITY:
Knowledge and Experience Product knowledge of Firearms and Ammunition
Knowledge in ATF Federal and State Regulations
Customer Service and Sales of Firearms and Ammunition
GCA
Ability to Merchandise and Stock Merchandise
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Constantly stand and/or walk during shift
Occasionally ascend or descend ladders, stairs, ramps, etc.
Constantly communicate with others to exchange information
Occasionally repeat motions that may include the wrists, hands and/or fingers
Occasionally operate machinery and/or power tools
Occasionally operate motor vehicles or heavy equipment
Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Occasionally work in tight and confined spaces
Occasionally work in noisy environments
INDEPENDENT JUDGEMENT:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Starting Pay Rate: $20.00 - $22.75
Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Dental
Vision
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Bass Pro Shops
Related keywords
FirearmsAmmunitionRetailCustomer ServiceATF Regulations4473 FormsMerchandisingInventory ManagementSalesProduct KnowledgeHunting MerchandiseCompliancePoint of Sale
Inspiring everyone to love, enjoy and conserve the great outdoors.
Industry
Retail
Company size
10,001+ employees
Founded
1972
Headquarters
Springfield, MO
LinkedIn followers
122,287
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.
Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors.
Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
Offices: 2500 E Kearney, Springfield, MO 65898, US
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