San José, Costa Rica · On-site
Job Title: Assured Data Protection L2 Support Job Description We are looking for a Technical Support Advisor to join our team and begin building a career in IT infrastructure, virtualization, networking, and cloud techno…
Skills: Virtualization, Networking, Cloud Computing, Technical Support, Troubleshooting
San José, Costa Rica · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Vulnerability Management, Exposure Management, Python, Node.js, JavaScript
San José, Costa Rica · On-site
Technical Associate - IT Onsite Support Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’r…
Skills: Agile Methodology, Applications Support, Backup Management, Cloud Applications, Collaboration Tools
San José, Costa Rica · On-site
Job Title: Janitor-19 Job Description Requisitos: Mínimo título de tercer año de colegio. Enfocado en buen servicio al cliente; Disponibilidad y flexibilidad de horarios para presentarse a laborar en cualquiera de los ed…
Skills: Cleaning and Disinfection, Waste Management, Industrial Cleaning Machinery, Inventory Management, Safety Protocol Compliance
San José, Costa Rica · Remote OK
Overview With hundreds of millions of users and tens of thousands of business customers from every industry and region in the world, Office 365 is the locomotive that is driving Microsoft’s leadership in cloud services. …
Skills: Product Management, Security Platform Design, Functional Specifications, KPI Definition, SLA Management
San José, Costa Rica · On-site
This is a full-time, permanent, non-remote position based in SJO10 Building in Calle Blancos, San Jose, Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in …
Skills: Alarm Monitoring, Incident Management, Vendor Dispatch, Troubleshooting, SLA Management
San José, Costa Rica · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Internal Audit, External Audit, Operational Audit, Financial Audit, Control Design
San José, Costa Rica · Remote OK
We are One Team. We make it happen. We are Unstoppable. Babel, enriching people through technology BABEL es una consultora tecnológica multinacional especializada en aplicar sus servicios y conocimiento tecnológico en lo…
Skills: Azure Infrastructure Administration, Microsoft Entra ID, Active Directory, Windows Server, Exchange Online
San José, Costa Rica · Remote OK
We are One Team. We make it happen. We are Unstoppable. Babel, enriching people through technology BABEL es una consultora tecnológica multinacional especializada en aplicar sus servicios y conocimiento tecnológico en lo…
Skills: Technological Risk Management, Security Governance, Regulatory Compliance, Cloud Security, Incident Management
San José, Costa Rica · Remote OK
Overview Do you want to help secure the largest cloud services in the world? Are you interested in driving impactful security changes that will protect the mails, files, and chats of Microsoft customers around the world?…
Skills: Product Management, Authentication, Authorization, Security Strategy, Technical Communication
San José, Costa Rica · On-site
En Johnson Controls y ADT , estamos comprometidos en trabajar día con día en crear y mantener edificios sustentables que sean más seguros y más inteligentes, buscando tener un impacto positivo no sólo en las personas y l…
Skills: Emergency Response, Customer Service, CRM Software, Typing (80 wpm), Alarm System Management
Pavas, Costa Rica · On-site
En Johnson Controls, estamos comprometidos en trabajar día con día en crear y mantener edificios sustentables que sean más seguros y más inteligentes, buscando tener un impacto positivo no sólo en las personas y las comu…
Skills: Emergency Monitoring, Customer Service, Active Listening, Negotiation Skills, Effective Communication
Escazú, Costa Rica · On-site
ROLE SUMMARY The Safety Risk Lead (SRL) will perform proactive Safety Surveillance (SS) and Risk Management with focus on signal detection and evaluation, risk assessment and safety risk minimization. ROLE RESPONSIBILITI…
Skills: Safety Surveillance, Risk Management, Signal Detection, Pharmacovigilance, Benefit-Risk Assessment
San José, Costa Rica · On-site
Job Purpose: Provides full support for complex network security environments, including contact center and security technologies. Acts as a technically proficient, customer-facing resource within the Customer Success pra…
Skills: Network Security, Platform Onboarding, SD-WAN, Firewalls, VPN Gateways
San José, Costa Rica · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Palo Alto VM-Series, AWS, GCP, Azure, Terraform
San José, Costa Rica · On-site
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with …
Skills: AutoCAD, Electrical Engineering, Electromechanical Engineering, Fire Alarm System Design, Revit
San José, Costa Rica · On-site
Company Description We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant g…
Skills: Application Security, DevSecOps, Secure SDLC, SAST, DAST
San José, Costa Rica · Remote OK
Company Description We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant g…
Skills: SOAR, Incident Response, Torq, SIEM, API Integration
San José, Costa Rica · Hybrid
Company Description We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant g…
Skills: Microsoft Azure, Kubernetes, Azure DevOps, Terraform, OpenTofu
San José, Costa Rica · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Microsoft Active Directory, LDAP, Entra ID, PowerShell Scripting, Infrastructure Design
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide first-line technical support for infrastructure issues and troubleshoot incidents using documentation and knowledge base articles. Manage tickets within ITSM systems and escalate complex issues following established support procedures.
Requires a high school diploma and foundational knowledge of networking, virtualization, and cloud concepts. Prior job experience is not strictly required if technical knowledge can be demonstrated through assessment.
Job Title:
Assured Data Protection L2 SupportJob Description
We are looking for a Technical Support Advisor to join our team and begin building a career in IT infrastructure, virtualization, networking, and cloud technologies.What we’re looking for
Candidates should demonstrate understanding of core IT concepts, including:
Virtual machines and hypervisor concepts
Basic understanding of VMware ESXi and VMware vCenter
TCP/IP basics
DNS and DHCP
VLAN concepts and basic network segmentation
NAS storage fundamentals
Backup types (full vs incremental)
Data recovery and disaster recovery (DR) principles
Basic understanding of replication and deduplication
Cloud computing fundamentals
Subscription-based models
Awareness of platforms like Microsoft Azure (plus AWS / Google Cloud conceptually)
Active Directory basics
MFA concepts
Firewalls and basic security awareness
Safe handling of data and risk identification
Requirements
Location:
CRI San Jose - JacksLanguage Requirements:
English (Required)Time Type:
Full timeWe’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
Offices: 39899 Balentine Dr., Ste 235, Newark, California 94560, US
There are currently 21 open security & safety positions in San José, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Johnson Controls, Roche, Software Mind, Concentrix, Grupo Babel, among others. Browse the listings above to see every active employer.
Yes — 6 of the 21 open security & safety positions offer remote or hybrid work (5 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
