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Full-time
professional certificate
Anchor Academy courses, Discounted SIA and First Aid training, Auto Enrolment Pension, Stream pay as you earn, Cycle to Work Scheme, Full uniform provided
Posted 15d ago
~38 hrs/week
Responsibilities
The Security Officer will conduct regular patrols, monitor access, and respond to incidents to ensure the safety of residents, visitors, and property. They will also provide excellent customer service and maintain accurate security records for the development.
Requirements
Candidates must hold a valid frontline SIA Door Supervisor or Security Guarding licence and have a checkable 5-year employment history. Previous experience in a security or public-facing environment is required, along with strong communication and conflict resolution skills.
Full job description
Job Role: Security Officer
Working
Hours: 38 hours per week, as per site rota – shift
pattern consists of a rotation between 07:00–15:00 and 15:00–23:00
Pay: £14.80
per hour
Location: The Elephant, Elephant & Castle, London
Overview
Join the team protecting one of
London's newest and most exciting destinations.
Anchor Group Services is recruiting
Security Officers for The Elephant, a landmark mixed-use development at the
heart of Elephant & Castle. Bringing together retail, residential and
public spaces, The Elephant is set to become a vibrant destination where
residents, visitors, retailers and communities come together.
This is a unique opportunity to join a
flagship London mobilisation from day one, helping to establish standards,
culture and service excellence across a brand-new development. As a Security
Officer, you will play a key role in creating a safe, secure and welcoming
environment whilst delivering exceptional customer service to everyone who
visits, lives or works at The Elephant.
If you're professional, proactive and
take pride in making a difference every day, we'd love to hear from you.
About the Role
As a Security Officer, you'll be at
the forefront of safety and customer service across this exciting new
destination. Working across retail, residential and public spaces, you'll carry
out patrols, respond to incidents, support visitors and residents, and help
maintain a safe and welcoming environment for everyone who visits The Elephant.
You'll be a visible ambassador for
both Anchor Group Services and The Elephant, demonstrating professionalism,
integrity and excellent customer service at all times.
Duties Include:
Protect people, property and assets in
accordance with site procedures and Assignment Instructions.
Conduct regular patrols across retail,
residential and public areas, identifying and reporting any security or safety
concerns.
Provide a visible, professional and
reassuring presence for residents, visitors, retailers and contractors.
Respond promptly and effectively to
incidents, emergencies and requests for assistance.
Monitor access control, challenge
unauthorised persons and ensure site security procedures are followed.
Manage and de-escalate incidents
involving anti-social behaviour, suspicious activity or conflict.
Operate CCTV systems and other
security equipment where authorised.
Complete accurate incident reports,
occurrence logs and electronic records.
Support planned events, community
activities and promotional initiatives across the development.
Liaise professionally with emergency
services, local authorities and other stakeholders when required.
Deliver excellent customer service by
assisting visitors and providing information where needed.
Maintain issued
equipment, radios and uniform standards whilst promoting professionalism at all
times.
Requirements
Essential: Valid
frontline SIA Door Supervisor (DS) or Security Guarding (SG) Licence.
Previous security experience within retail,
corporate, residential or public-facing environments.
Excellent communication skills, both written and
verbal.
Customer service experience and confidence
handling conflict professionally.
Ability to remain calm and professional under
pressure.
Strong observational and problem-solving skills.
Flexible approach to shift work including weekends
and bank holidays.
Professional appearance and high personal
standards.
Benefits
Access to a range of nationally recognised courses
to help further your career via the Anchor Academy.
Access to SIA and First Aid training at discounted
rates, with financial support available.
Auto Enrolment Pension (if earnings reach the
minimum requirement for auto-enrolment).
Stream – access to pay as you earn it.
Cycle to Work Scheme Available.
Full uniform provided.
Free Employee Assistance Programme 24/7 including
access to counselling.
Hospital Saturday Fund.
Reward and Recognition Awards.
Opportunity to join a flagship London mobilisation
project from day one.
What's Next?
If you are a professional Security Officer looking
to be part of one of London’s most exciting new destinations, APPLY NOW and a member of our Recruitment Team will be in touch.
Other companies may call this role: Security
Officer, Security Guard, Security Operative, Retail Security Officer, Shopping
Centre Security Officer, Patrol Officer, Protection Officer, Asset Protection
Officer, SIA Security Officer, Security Enforcement Officer
Within commuting
distance of: Elephant & Castle, Southwark, Borough, London Bridge,
Waterloo, Bermondsey, Kennington, Lambeth, Peckham, Camberwell, Brixton,
Deptford, New Cross, Greenwich, Lewisham, Croydon and Central London
Outsourced solutions for your business. Specialising in security, cleaning, property maintenance & car park management.
Industry
Facilities Services
Company size
501-1,000 employees
Founded
1990
Headquarters
Chester
LinkedIn followers
2,945
Anchor Group Services provide a diverse portfolio of services from cleaning to reliable security services to non-core activities. Our quality of service is what keeps our customers happy. Our dedicated team at Anchor listen and work very closely with our customers, we specialise in tailoring our services to meet customer’s needs. We take the stress away, freeing up valuable time.
We supply services for Cleaning, Static and Mobile security, CCTV monitoring, Key Holding, Locking and unlocking of buildings, Accompanied visits, Emergency boarding up, Locksmith, Car park management, Waste recovery and environmental solutions, Washroom services, Fire teams and Concierge services.
Whether you're looking for a one-off service, a consultancy contract or a total support solution, you can rely on Anchor Group Services to deliver. With over twenty years of experience we have a depth of knowledge and understanding within the support services sector. Shouldn’t you have Anchor on your side?
Offices: Chester, GB
Car Park ManagementRetail & Commercial CleaningSecurity Guarding & PatrolsProperty Servicesand cleaning servicesParkingSecurityProperty Management
How many Security & Safety jobs are open in Greater London, United Kingdom right now?
There are currently 188 open security & safety positions in Greater London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Greater London, United Kingdom?
Companies currently hiring include VIVO Defence Services, Anchor Group Services, SOCOTEC UK & Ireland, SOSi, Ambulnz Community Partners, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Greater London, United Kingdom?
Yes — 48 of the 188 open security & safety positions offer remote or hybrid work (5 remote, 43 hybrid).
How do I apply for Security & Safety jobs in Greater London, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.