Overview Join the leader in providing smarter solutions for a safer world. The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property techn…
Skills: Video monitoring, Alarm response, Customer service, Security surveillance, Access control
Inova Center for Personalized Health in Fairfax is looking for a dedicated Virtual Patient Safety Associate to join the team. This role will be full-time day shift from 7:00am to 7:30pm - 3 days a week - Rotating Weekend…
Celebrated as the #2 Top Workplace in the D.C. region for 2024 by The Washington Post, Goodwin Living is more than a team – it's a global family of individuals who represent more than 65 countries. Goodwin Living r…
Skills: Security Surveillance, Perimeter Security, Fire System Operations, Emergency Response, Incident Reporting
Sr. Principal Executive Communications Representative (Falls Church VA)
Falls Church, Virginia, United States · On-site
$118k–$176k/yr
Senior+$3.7B raised
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: Yes, 25% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities to …
Skills: Executive communications, Strategic planning, Content development, Social media strategy, Writing
Northrop Grumman Mission Systems, Inc.
Sr. Principal Executive Communications Representative (Falls Church VA)
Falls Church, Virginia, United States · On-site
$118k–$176k/yr
Senior+
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: Yes, 25% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities to …
Skills: Executive communications, Strategic planning, Content development, Social media strategy, Writing
Northrop Grumman Mission Systems, Inc.
Sr. Principal Customer Communications Representative (Falls Church VA)
Falls Church, Virginia, United States · On-site
$118k–$176k/yr
Senior+
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: Yes, 25% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities to …
Director Business Development - Enterprise Priority Captures
Falls Church, Virginia, United States · Hybrid
$204k–$306k/yr
Senior+$3.7B raised
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities …
Skills: Business development, Capture management, Strategic planning, Project leadership, Data analysis
Northrop Grumman Mission Systems, Inc.
Director Business Development - Enterprise Priority Captures
Falls Church, Virginia, United States · Hybrid
$204k–$306k/yr
Senior+
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities …
Skills: Business development, Capture management, Strategic planning, Leadership, Risk assessment
DHA - Deskside Technician- Tier 2 Clearance: Eligible for DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: Daily client interface. Representing IntelliDyne and its interests in al…
Skills: Hardware troubleshooting, Software support, Active directory, User account administration, Workstation imaging
DHA - Deskside Technician- Tier 2 Clearance: Eligible for DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: Daily client interface. Representing IntelliDyne and its interests in al…
Skills: Hardware troubleshooting, Software support, Active directory, User account administration, Desktop imaging
Overview Join the leader in providing smarter solutions for a safer world. The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property techn…
Skills: Customer Service, Security Monitoring, Data Analysis, Troubleshooting, Communication
Overview Join the leader in providing smarter solutions for a safer world. The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property techn…
Skills: Customer service, Troubleshooting, Communication, Problem solving, Critical thinking
Inova Fairfax Hospital Operating Room is seeking a dedicated Surgical Technologist to join the team. This role will be full-time, night shift |Sign-on Bonus & Relocation Available. Inova is consistently ranked as a natio…
Inova Fairfax Hospital Operating Room is seeking a dedicated Surgical Technologist to join the team. This role will be full-time varied shifts |Sign-on Bonus & Relocation Available. Inova is consistently ranked as a nati…
Skills: Surgical technology, Aseptic technique, Surgical instrumentation, Anatomy knowledge, First scrub role
Inova Fairfax Hospital is looking for a dedicated Surgical First Assist to join the team! This position will be full time, days. We offer great pay based on experience, sign-on bonus and relocation assistance, if eligibl…
Skills: Surgical assistance, Patient care, Surgical technology, Clinical collaboration, Mentoring
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities t…
Skills: Public affairs, Media operations, Strategic communications, Advocacy communications, Government relations
Overview Join the leader in providing smarter solutions for a safer world. The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property techn…
Skills: Customer service, Security monitoring, Alarm response, Video analysis, Data entry
Linthicum Heights, Maryland, United States · On-site
$223k–$335k/yr
Senior+$3.7B raised
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportuniti…
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportuniti…
Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Solutions Job Qualifications: Ski…
Skills: Cyber defense, Cyber operations, Team leadership, Zero trust, RMF
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Full-time
high school
Medical, Dental, Vision, 401k, Tuition assistance, Training assistance
Posted 6d ago
Apply by Aug 5
~40 hrs/week
Responsibilities
Operators are responsible for monitoring live video feeds, processing alarm activations, and managing emergency and non-emergency communications. They must also document security incidents through written reports and assist with administrative tasks as required.
Requirements
Candidates should have strong customer service skills and the ability to work in a fast-paced, time-sensitive environment. Prior experience in security, military, or law enforcement is preferred, along with a high school diploma or equivalent.
Full job description
Overview
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Kastle's Video Operations Center is seeking dynamic, team-oriented, individuals to join our team of VOC Operators in a 24x7x365 role. Kastle VOC Operators are responsible for responding to alarm activations, placing outbound calls to clients to inform them of security related events; monitoring and analyzing video for security incidents, assisting with special project and performing administrative functions as required. VOC Operators will provide professional, accurate and efficient services to Kastle's clients.
In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices!
Tuesday-Saturday, 9:00pm-5:30am, 100% in office.
Responsibilities
Actively monitor live cameras and process all video alarms and contacts received through our in-house system, or any of the phones in the Operations Center, accurately and efficiently, while maintaining a professional decorum and following all designated procedures.
Communicate and work with other departments to resolve client issues.
Verbally and/or in writing respond to all building emergency calls as mandated by Kastle policies and procedures.
Special projects and duties as assigned by the Operations Center Leadership Team.
Monitor all surveillance and access control equipment contained by the facility.
Prioritize situations and investigate/dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations.
Answer emergency, non-emergency and administrative phone lines and provide an appropriate response as required by the nature of the call.
Establish and maintain effective working relationships with all entities who maintain business offices on property.
Qualifications
Prior security, military, or law enforcement experience is preferred, but not required
Customer service experience preferred
High school diploma or equivalent
Superior Customer Service skills - Ability to interface and communicate with customers and co-workers in a clear and professional manner
Perform detailed work in a time-sensitive call center environment
Available on a flexible schedule - days/evening/nights/overnight; must maintain punctuality and dependability on shifts
Strong organizational skills
Ability to work well under pressure
Good typing skills and ability to navigate several computer applications - extensive job training is provided
Read and interpret data and information; excellent written and oral communications skills; analyze and solve routine problems
Company Overview
Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Equal Opportunity Statement
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
Related keywords
Video MonitoringSecurityAlarm ActivationSurveillanceAccess ControlCall CenterProperty TechnologyIncident ReportingEmergency ResponseCustomer ExperienceAdministrative FunctionsData InterpretationOperations Center
Kastle is a leading provider of property technology solutions, protecting commercial real estate, multi-family residential, global enterprises, educational institutions and critical government facilities. Every day, tens of thousands of businesses use Kastle’s state-of-the-art access control, video surveillance, visitor management and identity management technology solutions to enable a smarter built environment.
Kastle is committed to building a distinctive workplace where great talent can thrive both professionally and personally. By making employee well-being a top priority, Kastle has been recognized with multiple awards, including Energage 2021 Top Workplaces and a Culture Excellence Award for Diversity, Equity and Inclusion Practices.
For more on Kastle, visit kastle.com
Offices: 6402 Arlington Blvd, Falls Church, VA 22042, US · 655 Third Avenue, Suite 1520, New York, NY 10017, US · 225 West Wacker Drive, Suite 300, Chicago, Ill 60606, US · 1092 N Tustin Ave, Anaheim, California 92807, US · 3121 Richmond Avenue, Houston, TX 77098, US
Remote Video Monitoring & AnalyticsOutdoor Video Guarding SolutionsCommercial Real Estate Building & Suite SecurityHands-Free Access ControlSecurity for Construction SitesVisitor Management SolutionsContact Tracingproptechphysical access controltouchless-entry
How many Security & Safety jobs are open in Falls Church, VA right now?
There are currently 131 open security & safety positions in Falls Church, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Falls Church, VA?
Companies currently hiring include Amentum, General Dynamics Information Technology, Kastle Systems, Inova Health, Northrop Grumman, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Falls Church, VA?
Yes — 19 of the 131 open security & safety positions offer remote or hybrid work (8 remote, 11 hybrid).
How do I apply for Security & Safety jobs in Falls Church, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.