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Full-time
bachelor degree, professional certificate
Free Home Broadband, Free Mobile SIM plan, Flexible working arrangements, Lunch on Wednesdays, Snacks, Donuts
Posted 15d ago
~40 hrs/week
Responsibilities
The Compliance Lead drives Line 1 ownership of technology, infrastructure, and operational risk across the organization. They are responsible for managing the Telecommunications Critical Infrastructure Risk Management Program and ensuring compliance with regulatory obligations.
Requirements
Candidates must have proven experience in managing technology risks within complex, highly regulated environments such as telecommunications. A degree in Information Technology, Risk Management, Engineering, or a related field is required, along with strong analytical and stakeholder management skills.
Full job description
Company Overview
Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.
Our Operations unit is the engine room of Superloop - responsible for maintaining and supporting all of our products and internal technical infrastructure to ensure the best possible service to both our customers and our very own business. Our Operations unit is responsible for ensuring that the business has the technical capability and capacity to deliver services to all Superloop customers ranging from Home Broadband to International Wholesale. Led by our Chief Operating Officer, Operations supports the 24/7 operations of Superloop while keeping our customers connected.
Role Purpose
The Compliance Lead - Operations drives effective Line 1 ownership of technology, infrastructure and operational risk across Superloop. The role partners with Operations, Product and Commercial, Line 2 Compliance and Regulatory teams to strengthen controls, meet regulatory obligations and provide clear risk insight to management and the Board.
Key Responsibilities
Drive continuous improvement in key technology, network, infrastructure and systems controls to support effective risk management, regulatory compliance and operational resilience.
SOCI Program Owner:
Manage Superloop's Telecommunications Critical Infrastructure Risk Management Program
Maintain the register of critical infrastructure assets
Review and uplift of key controls linked to SOCI material risks and hazards
Co-ordination of critical infrastructure regulatory notifications and reporting
Provide risk support to the technology procurement and vendor governance program
Participation in business transformation programs
Qualifications and Experience
Proven capability in managing technology risks within complex technology‑centric organisations
Experience working with complex technology environments, including enterprise billing platforms, cloud computing, software engineering, marketing platforms, API management and AI.
Experience working in highly regulated industries including telecommunications, energy and infrastructure
Knowledge of the Australian regulatory environment including SOCI and telecommunication industry obligations
Strong analytical, problem‑solving and communication skills
Experience influencing senior stakeholders and driving risk culture uplift
Experience working on complex transformation projects
Degree in Information Technology, Risk Management, Engineering or related discipline
Industry certifications desirable (e.g., CRISC, CISM, CISSP, ITIL, ISO 27001 Lead Implementer).
Note: This is not an information security risk role. The role requires the management of a broad range of technology risks.
On Offer
Free Home Broadband
Free Mobile SIM plan
Flexibility – 3 days/week in the office
Lunch on Wednesdays, snacks, donuts and more!
Diverse and inclusive culture
Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.
At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.
Unleashing the unlimited possibilities of the internet.
Industry
Telecommunications
Company size
501-1,000 employees
Founded
2014
Headquarters
Sydney, NSW
LinkedIn followers
56,126
Total funding
$36M
Superloop exists to ’unleash the unlimited possibilities of the internet’.
Founded in 2014, Superloop Limited (ASX:SLC) employs more than 900 team members and supports over 400,000 customers. With carrier-grade, metro fibre, plus fixed wireless networks across Australia, we provide high performance connectivity services for residential customers, small and medium-sized businesses, and some of Australia’s largest corporates.
Since our very beginning, we’ve invested in our own network, recruited a stellar team, and focused on creating reliable and scalable products to ensure we genuinely are ‘super from the ground up’.
Passionate about innovation, our team get their kicks from deploying game-changing solutions that solve customer pain points, delivering great customer service, and genuinely making the internet experience super.
Special acknowledgments: At Superloop, we’re grateful to show up to work each day on Indigenous lands. We acknowledge the Traditional Custodians of country and respect the connections they have to land, sea, and community. We pay our respects to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people today.
Offices: 12 Shelley St, Level 9, Sydney, NSW 2000, AU · 545 Queen St, Level 1, Brisbane, Queensland 4000, AU · 150 Lonsdale St, Suite 2, Level 26, Melbourne, Victoria 3000, AU · 11 Waymouth St, Level 19, Adelaide, South Australia 5000, AU
Dark FibreTelecommunicationsData Centresethernetsgxconnectivitybroadbandfixed wirelesssecurityk12 network security
How many Security & Safety jobs are open in Brisbane, Australia right now?
There are currently 134 open security & safety positions in Brisbane, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Brisbane, Australia?
Companies currently hiring include UGL Regional Linx, Datacom, Downer, Qantas, AECOM, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Brisbane, Australia?
Yes — 53 of the 134 open security & safety positions offer remote or hybrid work (1 remote, 52 hybrid).
How do I apply for Security & Safety jobs in Brisbane, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.