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The Systems Analyst is responsible for analyzing, designing, and implementing information systems to support business operations and improve efficiency. This role serves as a liaison between business stakeholders and technical teams, ensuring that system solutions meet business needs and align with organizational goals.

• Technical / Service Management

• Technical Analyst

• Configurator

• Subject Matter Resource

• Support of Senior Architect and Architect

At Otsuka, we defy limitations so that others can too.

We have an unwavering belief in doing more. In transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.

We believe that the bigger the challenge, the bigger the opportunity. We are doing everything in our power to live up to our mission of creating new products for better health worldwide in two important therapeutic categories: neuroscience and nephrology.

Job Description

The Systems Analyst will collaborate with IT and Business teams at all levels to identify, assess, implement, and operate approved technology and service delivery solutions that achieve business operational outcomes and strategic goals.

Core Responsibilities include but are not limited to the following:

• Collaborate with business users to understand and document functional and technical requirements.

• Analyze current systems and workflows to identify areas for improvement.

• Assist in designing system solutions and enhancements.

• Support and perform the configuration, testing, and deployment of new systems or updates.

• Provide ongoing support for existing systems, including troubleshooting, configuration updates, and issue resolution.

• Maintain system documentation and user guides following SOPs.

• Work closely with developers, QA teams, and project managers to ensure successful delivery.

• Communicate effectively with both technical and non-technical stakeholders.

• Assist in data analysis and reporting to support business decision‑making.

• Ensure data integrity and compliance with internal standards.

Qualifications

Knowledge, Experience, and Skills:

• 2–4 years of experience in systems analysis or a related IT role.

• Experience with enterprise systems, databases, and reporting tools.

• Aptitude to learn new technologies, platforms, and programming languages.

• Experience with Python, Node.js, CI/CD pipelines, Azure DevOps, Docker, AWS Lambda; familiarity and exposure to AWS and Linux is desired.

• Strong analytical and problem-solving skills.

• Proficiency in documentation and process mapping.

• Familiarity with SDLC methodologies and tools.

• Excellent communication and interpersonal skills.

• Up to 5–10% travel required, based on business needs.

Nice to Have:

• Understanding of clinical and R&D processes, particularly related to Regulatory Affairs (e.g., submissions, compliance workflows, and regulatory data management).

• Exposure to life sciences or pharmaceutical R&D environments.

• Ability to build Proofs of Concept (POCs) using AI/ML tools, including generative AI, automation, or data-driven solutions to support business use cases.

• Familiarity with responsible AI practices, data privacy, and compliance considerations in regulated industries.

Educational Qualifications

• Bachelor’s degree required; preferably in Computer Science, Engineering, or adjacent fields.

• Advanced degree in sciences, business administration, or pharmaceuticals is desirable.

Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.

Minimum $96,112.00 - Maximum $143,750.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Come discover more about Otsuka and our benefit offerings; https://ah-prod.com/multi/videoplayer/player.html?v=6385356920112.

Join Our Talent Community: Stay connected with Otsuka by joining our Talent Community. Tell us about your interests, and we’ll notify you about future opportunities that align with your background. https://community.hireez.com/cielo-otsuka/82cb3591

Disclaimer:

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting EEAccommodations@otsuka-us.com.

Statement Regarding Job Recruiting Fraud Scams

At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.

Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.

To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.

Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov, or your local authorities.

Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.