Description POSITION SUMMARY The Grocery Clerk is responsible for providing consistently phenomenal customer service, efficiently receiving, preparing, and merchandising products, and maintaining attractive displays of p…
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shift supervisor - Store# 50712, FRANKLIN & FLORIN
Sacramento, California, United States · On-site
$25/hr–$29/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Store safety
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$18/hr–$25/hr
Full-time
high school
Posted 8d ago
~40 hrs/week
Responsibilities
The Grocery Clerk is responsible for providing excellent customer service and maintaining attractive, well-stocked product displays. They must also manage inventory, handle price changes, and ensure the department remains clean and organized.
Requirements
Candidates must have a high school diploma or equivalent and prior customer service experience. The role requires the ability to lift up to 50 pounds and stand for extended periods on concrete floors.
Full job description
Description
POSITION SUMMARY
The Grocery Clerk is responsible for providing consistently phenomenal customer service, efficiently receiving, preparing, and merchandising products, and maintaining attractive displays of products. This position upholds Co-op standards including genuine customer service, department conditions, safety, productivity, and other workplace conditions in a manner that upholds the values of Sacramento Natural Foods Co-op and the co-operative identity.
DEPARTMENT Grocery
FLSA STATUS Non-exempt
REPORTS TO Grocery Manager
UNION STATUS Teamsters Local 150
ESSENTIAL DUTIES AND RESPONSIBILITIES
Upholds all Co-op policies, procedures and expectations.
Customer Experience
Exceed our customers’ expectations for service and provide a welcoming environment for all people and all diverse backgrounds and in accordance with the Co-op’s customer service standards.
Model, provide, and ensure customers receive prompt, friendly and courteous services in a professional manner that markets our cooperative advantage.
Help customers make product selections by answering questions and providing information about ingredients in all food items.
Maintain a calm and friendly demeanor with all customers and in all situations.
Ensure that product displays are maintained, full, clean, and attractive at all times.
Department Operations
Order, stock and rotate products following Grocery Department procedures.
Reorder products following the Grocery department procedures.
Follow department procedures for handling new products and price changes.
Maintain a working knowledge of stocking supplies and product back stock locations for the Grocery Department.
Maintain a working knowledge of vendors, products, and delivery schedules for the Grocery Department.
Clerk Duties
Adhere to scheduled shifts and be ready for work when shift begins.
Wear proper clothing during shift, including apron and nametag, closed-toe shoes and shirt with sleeves.
Maintain accurate and attractive signage within the department.
Keep the department orderly and clean.
Other Duties
Assist in inventory counts, storewide cleaning, and other projects as needed.
Attend meetings and events as requested.
Ensure equipment repair and maintenance is communicated to appropriate personnel and make adjustments until equipment has been improved.
Demonstrate support for the cooperative values and principles daily.
Perform other duties and work in other departments as assigned.
Know and uphold the Employee Handbook consistently.
Must be available to work hours based on the needs of the business and their department.
Requirements
ESSENTIAL QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience
Customer Service experience.
Language Ability
Read and comprehend simple instructions, short correspondence and memos.
Communicate effectively and respectfully in oral or written form to staff and customers of diverse backgrounds.
Effectively present information in one-to-one and small group situations to employees and customers.
Math Ability
Add and subtract two digit numbers and to multiply and divide with 10’s and 100’s mentally.
Perform these calculations using units of U.S. currency and weight measurement, volume and distance.
Reasoning Ability
Apply common sense understanding to carry out detailed written or oral instructions.
Deal with problems involving a few concrete variables in standardized situations.
Prioritize work tasks, multi-task, and maintain focus.
Computer Skills
Use Email, website, and time clock software proficiently.
Education
High school diploma, GED, or equivalent certificate.
DESIRED QUALIFICATIONS
Desired knowledge, skills, ability and experience are not essential to be able to perform the essential duties of the position.
Interest in learning or experience working within natural foods retailers and/or cooperatives.
ESSENTIAL MENTAL REQUIREMENTS AND COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving
Identify and resolve problems in a timely manner.
Customer Service
Manage difficult or emotional customer situations.
Communicate respectfully at all times.
Respond promptly to customer needs.
Respond to requests for service and assistance.
Attendance and Punctuality
Consistently report to work and arrive on time.
Arrive at meetings and appointments on time.
Dependability
Respond to management direction.
Commit to meeting department goals and expectations.
Complete tasks on time.
Quality
Demonstrate accuracy and thoroughness.
Look for ways to improve and promote quality.
Apply feedback to improve performance.
Monitor own work to ensure quality.
Quantity
Work quickly and accurately with a sense of urgency.
Meet productivity standards.
Strive to increase productivity.
Safety and Security
Use equipment and materials properly.
Protect the safety of self, co-workers, and Co-op patrons at all times.
Report any potentially harmful equipment or situations to supervisor without delay.
Report safety-related accidents and incidents to a manager immediately.
Operate equipment properly and in a safe manner that will not lead to injury of self or others.
Follow all safe food handling guidelines as required by local, state, and federal laws.
ESSENTIAL PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent Physical Demands
Stand on concrete floors for extended periods of time.
Use hands to grasp, handle, and feel.
Reach with hands and arms.
Walk, climb, balance, and stoop, squat, and kneel.
Lift and move up to 30 pounds.
Talk and hear.
Occasional Physical Demands
Lift and move up to 50 pounds.
Specific Vision Ability
Close vision, distance vision, peripheral vision, and depth perception.
WORK ENVIRONMENT
The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent exposure
Cold to hot, and wet or humid conditions (weather and non-weather).
Fumes and airborne particles ranging from natural to chemical.
Hand washing and wearing disposable gloves.
Work with knives and other tools including plastic and metal.
Work with various cleaning products including bleach.
Handle meat, seafood, dairy, and other animal products as well as nuts, soy, corn, and other non-animal products.
Standing on cement floors.
The noise level in the environment is usually moderate to loud.
Sacramento's community-owned natural and organic grocer!
Industry
Retail
Company size
201-500 employees
Founded
1973
Headquarters
SACRAMENTO, CA
LinkedIn followers
952
For over 50 years, the Sacramento Natural Foods Co-op has been owned by thousands of members of the community. Our store works for the benefit of the communities it serves, providing a wide selection of quality products and a connection to the people who grow and produce them.The Co-op maintains programs that strengthen access to healthy foods, educate the community about how to prepare them, and celebrate Sacramento’s Farm to Fork culture. The Co-op also partners with countless organizations to expand this work and offers its customers simple ways to help support local food assistance agencies, small farm preservation, and other important issues in our community.
Offices: 2820 R St., SACRAMENTO, CA 95816, US
FruitGroceryRetailOrganic FoodSeafoodShoppingFood and BeverageAssociationGrocery StoresRetail and wholesale
How many Retail jobs are open in Sacramento, CA right now?
There are currently 931 open retail positions in Sacramento, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Sacramento, CA?
Companies currently hiring include Starbucks, Costco Wholesale, CVS Health, Acosta, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Sacramento, CA?
Yes — 26 of the 931 open retail positions offer remote or hybrid work (16 remote, 10 hybrid).
How do I apply for Retail jobs in Sacramento, CA?
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