Job Description: CRM HTML Designer/Developer Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspira…
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H&R Block
Tax Associate
Plano, Texas, United States · On-site
Entry level
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H&R Block
Tax Associate
Plano, Texas, United States · On-site
Entry level
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Full-time
Posted 31d ago
~40 hrs/week
Responsibilities
The CRM designer will own the end-to-end creation of retention messaging, including coding responsive email templates and designing personalized customer journeys. They will collaborate with cross-functional teams to optimize performance through A/B testing and data-driven design improvements.
Requirements
Candidates must have 3-5+ years of experience coding responsive, table-based HTML/CSS for email with rigorous cross-client QA. Proficiency in ESP platforms and design tools like Figma or Adobe Creative Suite is required, along with the ability to work on-site in Plano, TX.
Full job description
Job Description:
CRM HTML Designer/Developer
Who We Are
Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved customers. The Company’s customer-facing operating units include industry-leading brands such as Acima, Brigit, and Rent-A-Center that facilitate consumer transactions across a wide range of store-based and digital channels, including over 2,300 company branded retail units across the United States, Mexico, and Puerto Rico.
JOB PURPOSE:
The CRM designer will own the end‑to‑end crafting of CRM retention messaging—from coding responsive, on‑brand email templates to designing segmented, personalized journeys in our ESP/CDP. This role will lift opens, clicks, conversions, and retention by uniting beautiful design and copy, bulletproof HTML/CSS, and smart data activation.
KEY RESPONSIBILITIES:
Develop and deploy high‑quality, responsive email campaigns that render cleanly across 50+ clients and devices (desktop, mobile, webmail).
Design & hand‑code table‑based, inline‑styled HTML/CSS emails; use mobile‑first, fluid‑hybrid techniques and media queries to ensure consistent rendering (Outlook, Gmail, Apple Mail).
Test & QA at scale using Litmus. Validate links, tracking, image weights, and fallbacks before every launch. Partner with broader team on cross QC.
Personalize at scale with dynamic content and scripting (Liquid script in Zeta Marketing Platform); set up automations, triggers, and versioned content by audience or lifecycle stage.
Visual Communication & UI/UX: Translate marketing briefs into intuitive, high-converting, on-brand visual hierarchies that guide the subscriber's eye toward the primary Call to Action (CTA).
Design Tool Mastery (Required): Proficiency in Figma, Adobe Creative Suite (Photoshop/Illustrator), or similar tools to create pixel-perfect mockups before moving to code.
Collaborate across multiple departments. You’ll be working with product and personalization teams, legal, developers, CX, data science, etc.
Maintain a modular design system (master templates, reusable components) to ensure brand consistency and speed production.
Monitor performance & experiment design A/B tests (subject lines, CTA color/size/placement, layout structure); partner on reporting to inform next iterations and cross‑channel orchestration (email/SMS/push).
Use AI/GPT to draft copy for SMS, push notifications and email, including subject lines/pre-headers.
JOB REQUIREMENTS:
Required:
3–5+ years coding responsive, table‑based HTML/CSS for email with rigorous cross‑client QA and brand stewardship.
Deep familiarity with email‑specific constraints (inline CSS, limited/unsupported properties, Outlook quirks) and fluid‑hybrid/mobile‑first methods.
ESP proficiency: hands‑on campaign setup in platforms such as Zeta, Salesforce Marketing Cloud, Braze, Iterable, Klaviyo, Mailchimp, or HubSpot.
Dynamic content scripting (AMPscript, Liquid; Velocity a plus) and strong QA discipline (Litmus/Email on Acid) for rendering verification.
Collaboration & project management skills in a fast‑paced environment handling multiple projects at once.
This position is in-office (Monday through Friday) in Plano, TX
Preferred:
Experience building modular email systems (master templates, component libraries) and maintaining documentation.
Working knowledge of deliverability drivers (image‑to‑text ratios, file size) and practical spam‑trigger avoidance.
A/B and multivariate testing experience; comfort reading performance dashboards and converting insights into design changes.
Ability to create lightweight animated assets (optimized GIFs/APNGs) and kinetic email patterns (progressive enhancement with safe fallbacks).
Familiarity with omni‑channel orchestration (email, SMS, push) and CDP concepts.
SPONSORSHIP:
Applicants mustbe authorized towork for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visaat this time.
Upbound Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our mission at Upbound Group, Inc. is to elevate financial opportunity for all. (NASDAQ: UPBD)
At Upbound Group, Inc., we’re dedicated to driving innovation and upward momentum with financial inclusion at our core. Through our platform of products and brands, we offer innovative solutions for millions of customers, as well as our retail partners. Join us in our relentless pursuit to build a better future and to elevate financial opportunity for all.
Our Brands:
Acima Leasing is a technology company that focuses on providing flexible lease-to-own solutions for customers across a wide range of durable goods and retailers. The company has partnered with thousands of retailers to offer its lease-to-own options at the point of sale.
Rent-A-Center specializes in renting furniture, appliances, electronics, and computers to customers with flexible lease-to-own payment options and the option to purchase or return the items at any time. The company has grown rapidly over the years, with 1,930 corporate locations and 400 franchise locations across the United States, Mexico, and Puerto Rico.
For more brands visit www.upbound.com. Upbound Group, Inc. is headquartered in Plano, Texas.
How many Retail jobs are open in Plano, TX right now?
There are currently 730 open retail positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Plano, TX?
Companies currently hiring include Starbucks, Domino's, Albertsons Companies, Sally Beauty Supply LLC, Samsung Electronics France, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Plano, TX?
Yes — 46 of the 730 open retail positions offer remote or hybrid work (4 remote, 42 hybrid).
How do I apply for Retail jobs in Plano, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.