Pittsburgh, Pennsylvania, United States · On-site
$16/hr–$25/hr
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Surveillance techniques, Investigative tools, De-escalation, Loss prevention, Reporting
Pittsburgh, Pennsylvania, United States · On-site
Watersource by Don’s Appliances in Pittsburgh, PA is seeking a top-tier Decorative Plumbing Sr. Showroom Sales Showroom Manager to drive luxury sales and manage a multi-million-dollar sales pipeline. This elite ind…
Skills: Sales management, Consultative selling, Plumbing systems, Blueprint reading, Business development
Pittsburgh, Pennsylvania, United States · On-site
$80k–$85k/yr
Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwi…
Skills: Talent development, Retail operations, Instructional design, Leadership development, Training strategy
Pittsburgh, Pennsylvania, United States · On-site
Overview We’re not just a fashion brand - we’re a movement. At GARAGE, we live for unapologetic confidence, turning everyday moments into something unforgettable, and creating spaces where everyone can feel f…
Skills: Leadership, Sales optimization, Customer service, Inventory management, Visual merchandising
Pittsburgh, Pennsylvania, United States · On-site
The best General Managers are the ones who think like owners... ...and that's how we treat them. We encourage creativity in hiring great associates, in marketing HoneyBaked and in community outreach. We reward GMs who re…
Skills: Store operations, P&L management, Business planning, Customer service, Staff development
Pittsburgh, Pennsylvania, United States · On-site
$1,000 Sign on Bonus! ($500 after 30 days of employment and $500 after 90 days of employment) Additional $1.50/hr. for working 10pm-6am OVERVIEW Love meeting new people and shaking things up? Time to flex your hustle as …
Skills: Team leadership, Customer service, Delegation, Mentoring, Operational management
Pittsburgh, Pennsylvania, United States · On-site
Company Description This is a training role that is made to prepare the Sales Trainee for the Account Sales Manager role. The role primarily is to support sales initiatives and provide route coverage for the ASM during v…
Skills: Sales, Customer service, Merchandising, Relationship management, Route coverage
Pittsburgh, Pennsylvania, United States · On-site
Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and posi…
Skills: Customer Service, Communication, Retail Sales, Hospitality, Brand Representation
Pittsburgh, Pennsylvania, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying…
Skills: Operational excellence, Merchandising, Inventory management, Attention to detail, Point of sale systems
Pittsburgh, Pennsylvania, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying…
Skills: Guest service, Retail sales, Product knowledge, Cashiering, Makeup application
Pittsburgh, Pennsylvania, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying…
Skills: Sales, Customer Service, Product Knowledge, Makeup Application, Skincare Analysis
Pittsburgh, Pennsylvania, United States · On-site
OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, …
Skills: Cashiering, Customer Service, Sales, Leadership, Training
Pittsburgh, Pennsylvania, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Skills: Haircutting, Hair coloring, Styling, Hair treatments, Extensions
Pittsburgh, Pennsylvania, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Skills: Haircutting, Hair coloring, Styling, Customer service, Sales
Pittsburgh, Pennsylvania, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Skills: Haircutting, Hair coloring, Styling, Makeup application, Customer service
Pittsburgh, Pennsylvania, United States · On-site
About the Daniel G. and Carole L. Kamin Science Center Kamin Science Center is dedicated to inspiring learning and curiosity by connecting science and technology with everyday life. By making science both relevant and fu…
Skills: Customer service, Cash handling, Communication, Organization, Teamwork
Pittsburgh, Pennsylvania, United States · On-site
$45k–$65k/hr
Automotive Assistant & Service Managers Join the World's Largest Midas Franchisee - Now Proudly Part of the Mavis Tire Family! Put your career into high gear with Auto Systems Centers, the world's largest Midas franchise…
Skills: Automotive repair, Tire sales, Team leadership, Customer service, Workflow management
Pittsburgh, Pennsylvania, United States · On-site
$46k–$56k/yr
Overview At Noodles & Company, our mission is to nourish and inspire every team member, guest, and community we serve. We are hiring an Assistant General Manager to lead, coach, and work alongside our teams to deliver gr…
Skills: Leadership, Team management, Operational excellence, Guest experience, Conflict resolution
Pittsburgh, Pennsylvania, United States · On-site
$46k–$56k/yr
Overview At Noodles & Company, our mission is to nourish and inspire every team member, guest, and community we serve. We are hiring an Assistant General Manager to lead, coach, and work alongside our teams to deliver gr…
Skills: Leadership, Team management, Operational excellence, Guest experience, Conflict resolution
AAA East Central - Kentucky RegionPittsburgh, Pennsylvania, United States · On-site
Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it bring…
Skills: Sales, Customer service, Communication skills, Organizational skills, Multi-tasking
Pittsburgh, Pennsylvania, United States • On-site
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The Asset Protection Detective is responsible for protecting company assets and reducing shortage through surveillance, investigations, and partnership with law enforcement. They also maintain a safe, customer-focused environment by responding to theft, documenting incidents, and providing first aid when necessary.
Candidates must have the ability to observe and respond to suspicious activity and possess strong communication skills for effective partnership with store teams. While not strictly required, experience in retail, security, or law enforcement is preferred.
Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As an Asset Protection Detective, you will help protect company assets, reduce shortage, and support a safe, customer-focused shopping environment. Using surveillance, investigative tools, and strong partnerships with store teams and law enforcement, you will identify and respond to theft, recover merchandise, and help protect our customers, colleagues, and business.
Why This Role Matters
Asset Protection Detectives play an important role in reducing loss while maintaining a safe and welcoming store environment. Through training, observation, investigation, and de-escalation, this role helps protect company assets, support colleagues, and ensure customers can shop with confidence.
How Our Asset Protection Colleagues Spend Their Day…
Our colleagues begin each day energized and ready to make an impact. They greet teammates with a warm hello. Before they get started, they review updates and department information so they're fully informed and ready to engage with confidence.
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What To Expect
Use surveillance techniques, investigative tools, and reporting systems to help identify theft, dishonest activity, and shortage trends.
Partner with Asset Protection leaders, store teams, and law enforcement to support investigations and protect company assets.
Apply de-escalation tools and sound judgment to help maintain a safe environment for customers and colleagues.
Prepare clear documentation, statements, and evidence to support investigations, audits, and legal proceedings.
Support team readiness by training colleagues on protocols that help protect company assets.
How You’ll Make an Impact
Help protect customers, colleagues, and company assets by identifying, investigating, and responding to theft and dishonest activity.
Use surveillance techniques to support the apprehension of shoplifters and dishonest employees, while following company policies and legal requirements.
Recover stolen merchandise and provide statements, evidence, and documentation to support investigations.
Prepare timely and accurate reports related to theft incidents, investigations, audits, and assigned activities.
Build strong partnerships with store colleagues, Asset Protection leaders, and law enforcement to support investigations and shortage reduction.
Maintain compliance with company policies and legal standards related to apprehensions, searches, and evidence preservation.
Testify in court for criminal and civil cases, as needed.
Respond to alarm calls, support special assignments, and facilitate first aid for customers and colleagues when needed.
Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.
Skills That Matter
Must Have
Ability to observe, identify, and respond to suspicious activity in a retail environment.
Strong communication skills with the ability to partner effectively with customers, colleagues, leaders, and law enforcement.
Ability to use sound judgment, de-escalation tools, and company procedures to support a safe environment.
Ability to handle proprietary, sensitive, and confidential information with discretion and integrity.
For jobs in New York, a current New York State Security Guard License is required.
Nice to Have
Experience in retail, customer service, asset protection, security, investigations, or law enforcement.
Ability to prepare accurate reports, statements, and documentation related to incidents and investigations.
Experience using surveillance systems, reporting tools, or investigative technology.
Ability to train or coach colleagues on asset protection protocols, shortage reduction, or safety practices.
Physical Activities You Will Perform
This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
Position requires prolonged periods of standing/walking around store or department.
May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
Must be able to apprehend shoplifters.
Ability to sustain long periods of time enclosed in surveillance areas.
Frequently lift/move up to 30lbs.
Requires close vision, color vision, and ability to adjust focus.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands. Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
Offices: 151 W 34th St, New York, NY 10001, US
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