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Senior Client Advisor (Bilingual) – Coral Gables – South Miami
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Mid level
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Mirpuri Group USA - PANDORA Jewelry Division
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Domino's
Crew Member (03892) - 14200 SW 8th Street, Suite 106
Miami, Florida, United States · On-site
Entry level$1.3B raised
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Performance bonuses, Referral bonuses, Free road trips, Medical benefits, Paid time off
Posted 1d ago
~40 hrs/week
Responsibilities
The Senior Rental Agent oversees daily depot operations, including vehicle check-ins, check-outs, cleaning, and maintenance. They are responsible for team coordination, KPI tracking, and ensuring a high-quality customer experience while managing operational costs.
Requirements
Candidates must have 2-4 years of experience in fast-paced operations, logistics, or customer-facing roles. The position requires physical capability, a valid driver's license, and the flexibility to work weekends and holidays.
Full job description
About us
Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone. The Senior Rental Agent plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. As the on-site leader, the Senior Rental Agent drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.
The Role The Senior Rental Agent oversees the daily operations of a small depot, executing and coordinating all workflows personally due to the reduced team size and the absence of specialised units (Servicing, RV Sales, Support). This role is 70–80% hands-on, ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet readiness. Moreover, the Senior Rental Agent reports to the District Manager and is responsible for cost control within the depot, including the efficient use of consumables, the prevention of unnecessary expenses, the minimisation of rework, and disciplined operational spending.
Key Responsibilities
Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (Including cleaning and maintenance);
Track daily KPIs;
Promote ancillary products through value-based selling;
Conduct basic RV/van checks (battery, water systems, gas, lights, tires);
Promptly escalate complex technical or mechanical problems to regional servicing teams;
Maintain complete accuracy of fleet status and readiness in the operational systems;
Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires;
Oversee the preparation and presentation of RVs for sales appointments;
Clean and prepare campervans before all check-ins.
Practical Requirements
Able to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods; Comfortable performing physical tasks as needed, lift or move light-to-moderate items (10–15 kg);
Comfortable working indoors and outdoors in varying weather conditions;
Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs;
2 - 4 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments;
Strong hands-on operational capability, with the ability to step into daily depot workflows;
Ability to multitask, prioritise, and handle physical tasks during high-volume periods;
Flexibility to work extended shifts during peak seasons, ensuring operational continuity;
Driving License required;
THE INDIE COMMITMENT!
Being part of a young, fast-growing and innovative company where you make a difference;
Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
Continuous training and coaching to develop the skills that matter to you;
Compensation package that includes Performance and Referral Bonuses;
Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania;
A base pay of $22.50 per hour + commissions and bonuses
Indie Campers is your go-to platform for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities.
Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term and long-term RV rentals, and the possibility of buying one of our vehicles available for sale!
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
Join us: https://indiecampers.com/careers
Offices: Rua Bernardo Lima, 48, 1o, Lisboa, Portugal 1150-076, PT · Mexico City, MX · Sydney, Australia, AU · Manila, PH
LeisureTourismTravelInternet & Web ServicesInformation Technology
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