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Temporary
Complimentary admission to Universal Studios Hollywood, Complimentary tickets for friends and family, Discounts on food and merchandise, Special events for employees, Resume building workshops, Growth opportunities
Posted 37d ago
~40 hrs/week
Responsibilities
The Barista is responsible for operating cash registers, maintaining a clean and sanitized food service area, and processing guest orders accurately. They must also provide excellent customer service, resolve guest concerns, and ensure all safety and security protocols are followed.
Requirements
Candidates must be at least 18 years old and possess the ability to stand for extended periods and lift up to 50 lbs. Prior experience as a Barista is preferred, and availability to work a flexible schedule including weekends and holidays is required.
Full job description
Benefits:
Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
Earn complimentary tickets for your friends and family
Discounts on food and merchandise
Special events for employees (preview nights for new attractions/events)
Building lifelong friendships
Resume building workshops
Growth opportunities
Wellness programs
Responsibilities:
Verify cash balance at the beginning and end of shift. Operate cash register; accepts cash and credit cards; Advise lead cashier on need for cash mid-days and complete change requests, per established procedures.
Set up the venue, stock, clean, organize and maintain a clean sanitized food service area.
Process guests’ food and beverage orders and up sell products. Follow all food proper portioning procedures to maintain cost.
Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous manner.
Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
Balance cash drawers at the beginning and end of each shift, with a strong emphasis on accuracy, integrity, and adherence to established cash-handling procedures.
Provide excellent customer service by assisting guests with inquiries, resolving complaints, and addressing concerns related to cash transactions while maintaining a high level of professionalism.
Collaborate with team members and management to ensure a compliant, efficient, and secure cash-handling process in line with company policies and legal requirements.
Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
Perform other duties as assigned
Qualifications:
Must be 18 years old or older
Prior Barista experience preferred
Job Demands:
Must be able to walk or stand for extended periods of time
Must occasionally lift and/or move up to 50 lbs, occasionally lift and/or move up to 50 lbs with assistance
The noise level is generally moderate to high
Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors
Schedule:
Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays
Pay:
$20 per hour
Additional Information:
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected]
Related keywords
BaristaCash handlingCustomer serviceFood and beverageTheme parkHospitalitySafety protocolsCash registerInventory managementConflict de-escalationPoint of saleSanitation standardsTeamworkGuest relations
Experience Universal Studios Hollywood ™ - where everyday is an opportunity to take action, a chance to have fun.
We bring to life the ultimate Hollywood entertainment experience with the world’s largest movie studio and heart-pounding rides, shows and attractions. Here, your individuality helps movie-making magic meet real life thrills to inspire memories that last a lifetime.
Therefore, we strive to attract the best talent across a range of positions from hourly guest service to professionals. You are encouraged to bring the passion, energy and creativity that will make a difference to the thousands of families and friends who explore our universe every day.
Get ready for an epic adventure at a place where you can be Universally You - Universal Studios Hollywood ™, the Entertainment Capital of L.A℠.
Offices: 100 Universal City Plaza, Universal City, CA 91608, US
How many Retail jobs are open in Los Angeles, CA right now?
There are currently 3,880 open retail positions in Los Angeles, CA listed on Clera. New openings are added daily as companies post roles.
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