Johor Bahru, Johor, Malaysia · On-site
Job Description WHAT YOU’LL DO As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what…
Skills: Customer Service, Fashion Knowledge, Product Knowledge, Sales, Team Collaboration
Johor Bahru, Johor, Malaysia · On-site
About The Role Job Summary Ensure company products are properly stocked & displayed at retailer store front. General Responsibilities • Responsible to ensure product availability, product visibility and optimized promoti…
Skills: Merchandising, Product Visibility, Order Taking, Competitor Analysis, CRM Database Management
Johor Bahru, Johor, Malaysia · On-site
Listen to what customers want and assist them in finding the best product for their requirements. Constantly expand product knowledge and deliver it in engaging ways to customers. Follow up with customers and provide gui…
Skills: Customer Service, Sales, Product Demonstration, Communication Skills, Relationship Management
Watsons MalaysiaJohor Bahru, Johor, Malaysia · On-site
Responsibilities: To provide professional service to customers. To coordinates sufficient stock levels. To ensure of correct selling techniques to do sales and achieves target. To perform cashier functions & promote Wats…
Skills: Customer Service, Stock Coordination, Sales Techniques, Cashiering, Interpersonal Skills
Johor Bahru, Johor, Malaysia · On-site
At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our reta…
Skills: Customer Service, Storytelling, Sales Goal Achievement, Relationship Building, Retail Technology
Johor Bahru, Johor, Malaysia · On-site
$4k–$5k/mo
About EPOS Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider headquartered in Singapore.…
Skills: Sales Pitching, POS Solutions, Lead Generation, Pipeline Management, Client Acquisition
Johor Bahru, Johor, Malaysia · On-site
About The Role Job Summary Ensure company products are properly stocked & displayed at retailer store front. General Responsibilities • Responsible to ensure product availability, product visibility and optimized promoti…
Skills: Merchandising, Product Visibility, Order Taking, Competitor Analysis, CRM Databases
Johor Bahru, Johor, Malaysia · On-site
About The Role Job Summary Ensure company products are properly stocked & displayed at retailer store front. General Responsibilities • Responsible to ensure product availability, product visibility and optimized promoti…
Skills: Merchandising, Product Visibility, Order Taking, Competitor Analysis, CRM Database Management
Johor Bahru, Johor, Malaysia · On-site
About The Role Job Summary Ensure company products are properly stocked & displayed at retailer store front. General Responsibilities • Responsible to ensure product availability, product visibility and optimized promoti…
Skills: Merchandising, Product Visibility, Order Taking, Competitor Analysis, CRM Database Management
Johor Bahru, Johor, Malaysia · On-site
No of vacancies : 2 Some careers grow faster than others. If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC International Wealth and Personal Banking.…
Skills: Customer Acquisition, Sales KPI Management, Relationship Management, Interpersonal Communication, Product Knowledge
Johor Bahru, Johor, Malaysia · On-site
We’re rethinking homes for how people really live, and we’re looking for a Team Lead, CX Operations to join our Customer Experience team to help shape the future of living - one thoughtful detail at a time. Manage a team…
Skills: Team Leadership, Customer Experience Operations, Root Cause Analysis, Performance Management, KPI Management
Johor Bahru, Johor, Malaysia · On-site
About EPOS Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider. Supporting Ant Internation…
Skills: Merchant Onboarding, Stakeholder Management, Problem Solving, Operational Compliance, Customer Support
Johor Bahru, Johor, Malaysia · On-site
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people …
Skills: Goods Flow Management, Inventory Control, Retail Operations, Computer Literacy, Time Management
Johor Bahru, Johor, Malaysia · On-site
We’re rethinking homes for how people really live, and we’re looking for a Order Management Specialist to join our E-commerce team to help shape the future of living—one thoughtful detail at a time. Success in this role …
Skills: Order Management, 3PL Coordination, KPI Monitoring, Odoo, WMS
Johor Bahru, Johor, Malaysia · On-site
Ready to dive into the world of super stylish jewellery that doesn’t break the bank? Lovisa is the ultimate go-to destination for trendy, affordable jewellery, and we’re growing fast – and we want YOU to be part of it! I…
Skills: Customer Service, Fashion Styling, Retail Sales, Ear Piercing, Visual Merchandising
Watsons MalaysiaJohor Bahru, Johor, Malaysia · On-site
Responsibilities: To provide professional service to customers. To coordinates sufficient stock levels. To ensure of correct selling techniques to do sales and achieves target. To perform cashier functions & promote Wats…
Skills: Customer Service, Stock Coordination, Sales Techniques, Cashiering, Interpersonal Skills
Johor Bahru, Johor, Malaysia · On-site
Listen to what customers want and assist them in finding the best product for their requirements. Constantly expand product knowledge and deliver it in engaging ways to customers. Follow up with customers and provide gui…
Skills: Customer Service, Product Demonstration, Sales Reporting, Communication Skills, People Skills
Watsons MalaysiaJohor Bahru, Johor, Malaysia · On-site
Responsibilities: To provide professional service to customers. To coordinates sufficient stock levels. To ensure of correct selling techniques to do sales and achieves target. To perform cashier functions & promote Wats…
Skills: Customer Service, Stock Coordination, Sales Techniques, Cashiering, Interpersonal Skills
Watsons MalaysiaJohor Bahru, Johor, Malaysia · On-site
Responsibilities: To provide professional service to customers. To coordinates sufficient stock levels. To ensure of correct selling techniques to do sales and achieves target. To perform cashier functions & promote Wats…
Skills: Customer Service, Inventory Management, Sales Techniques, Cashiering, Interpersonal Skills
Watsons MalaysiaJohor Bahru, Johor, Malaysia · On-site
Responsibilities: Assist store manager in hiring & managing staffs' duty roster, leave, welfare, disciplinary issues. Motivate & train staffs on company's policy, SOP, customer service & selling skills. Come up with stra…
Skills: Staff Management, Duty Rostering, Training, Sales Strategy, Reporting
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Provide an outstanding customer experience by guiding shoppers and sharing fashion knowledge to drive sales. Maintain store standards by ensuring the sales floor and back of house are well-stocked and organized.
Candidates should have experience in customer service within fashion or retail environments. Must be passionate about fashion, collaborative, and flexible in a dynamic store setting.
WHAT YOU’LL DO
As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.
You will:
Share your fashion and product knowledge to help customers make informed choices.
Collaborate with your team to deliver exceptional service at every step of the customer journey.
Ensure the sales floor and back of house are well-stocked, organized, and inviting.
Support with opening and closing of the store.
Represent yourself and the brand positively during all customer interaction
WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.
Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
This role will be reporting to Store Manager.
We are looking for people with…
Experience in customer service within fashion, retail, or similar fields.
And people who are…
Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
Thriving in collaborative and dynamic environments.
Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
Flexible and action oriented.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE:
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.
All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 30/9/2025. Due to data policies, we only accept applications through career page.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
Offices: Årstaängsvägen 13, Stockholm, Stockholm 117 75, SE
There are currently 64 open retail positions in Johor Bahru, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include DKSH, Watsons Malaysia, Ikano Group, Castlery, H&M Group, among others. Browse the listings above to see every active employer.
Yes — 1 of the 64 open retail positions offer remote or hybrid work (1 remote, 0 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
