Wawa, Inc.Indianapolis, Indiana, United States · On-site
$21/hr–$28/hr
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
$18/hr–$20/hr
Job ID: 294758 Store Name/Number: IN-Keystone (0268) Address: 8702 Keystone Crossing, Indianapolis, IN 46240, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular …
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
$18/hr–$21/hr
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Indianapolis, Indiana, United States · On-site
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Wawa, Inc.
Indianapolis, Indiana, United States • On-site
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The Customer Service Supervisor leads and motivates associates to drive sales and ensure excellent customer service during shifts. They are responsible for managing store operations, including inventory, cash processes, and maintaining a safe, organized environment.
Candidates must have a High School Diploma or GED and be at least 18 years old with reliable transportation. Supervisory experience in retail or food service is preferred, along with flexible availability for various shifts.
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What You’ll Do:
Deliver outstanding customer service and resolve inquiries promptly.
Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.
Lead, motivate, and train Associates to drive sales and performance during shift.
Ensure consistent execution of customer service programs, policies, and store technology components.
Manage cash processes, inventory, vendor check-ins, and store safety.
Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Must be 18+ years old with reliable transportation
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Supervisory experience, ideally in retail or food service environments, is a plus
Strong customer service, relationship-building, and communication skills
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Fulfilling Lives, Every Day.
Here at Wawa, the sky's the limit. Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, West Virginia, Indiana, Ohio, Kentucky, Virginia, North Carolina, Tennessee, Georgia, Alabama, Florida, and Washington D.C. We're fast-growing and expanding in 2025 and 2026. Today, Wawa is your all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. We're making every day a little more fulfilling—one smile, hoagie, and experience at a time. We know that it's our Associates who put the "wow" in working at Wawa, so we're invested in giving them the encouragement they need to take flight. By providing flexibility and support, at work and beyond, we create an environment where everyone can thrive. We believe that with the right ingredients to grow and build a career—and a little wind beneath the wings—our Associates can reach new heights. Guided by our commitment to community, Wawa's 46K+ Associates take pride in putting people first, making days brighter, and bringing joy to our friends and neighbors. With opportunities such as volunteering, charitable giving, and events, we're able to extend care beyond the workplace, building stronger neighborhoods and long-lasting relationships. We have benefits that fuel well-being, including:* • Employee Stock Ownership Plan (ESOP) • Tuition Reimbursement • 401(k) Plan • Medical/Dental/Prescription Coverage • Flexible Spending Accounts (Health Care & Dependent Care) • Employee Assistance & Wellness Programs • Employee Credit Union • Paid Time Off • Employee Resource Groups • Parental Leave • Wellness Programs *eligibility requirements may apply Got growth goals? Looking for a supportive flock? Soar with us!
Offices: 260 W Baltimore Pike, Wawa, PA 19063, US
There are currently 2,064 open retail positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kroger, CVS Health, Lowe's Companies, Inc., AutoZone, Starbucks, among others. Browse the listings above to see every active employer.
Yes — 25 of the 2064 open retail positions offer remote or hybrid work (11 remote, 14 hybrid).
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