Specialty Pharmacy Technician, Cancer Care Outpatient
Dallas, Texas, United States · On-site
Entry level
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$15/hr–$17/hr
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Executive Team Leader Human Resources (Assistant Manager HR)- Dallas, TX
Dallas, Texas, United States · On-site
$64k–$128k/yr
Mid level
The pay range is $64,000.00 - $128,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addi…
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Full-time
high school, professional certificate
PPO Medical Plan, Preventive Healthcare Coverage, Paid Time Off, Retirement Programs (TRS), Paid Parental Leave, Wellness Programs
Posted 23d ago
~40 hrs/week
Responsibilities
Assist pharmacists in processing, filling, and dispensing specialty medications for cancer care patients. Coordinate patient care through insurance adjudication, prior authorizations, and direct communication with healthcare providers.
Requirements
Requires a high school diploma and at least one year of retail pharmacy technician experience. Must be registered with the Texas State Board of Pharmacy and hold a Basic Life Support certification.
Full job description
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY At our outpatient Specialty Pharmacy, located at Cancer Care Outpatient Building, 6202 Harry Hines Blvd., Dallas, TX 75390, we are seeking a dedicated Specialty Pharmacy Technician.
If you are passionate about retail or specialty pharmacy, excited about direct patient interaction and enjoy fast-paced, patient-focused environment, we invite you to apply. This is a great next career opportunity for Lead or Senior Pharmacy Technicians seeking meaningful work, stable schedule at a healthier pace.
As a Specialty Pharmacy Technician, you will assist with prescription processing and fulfillment, prior authorizations and copay assistance, specialty medication coordination and inventory control. You will also engage directly with our cancer patients offering empathetic communication and support and ensure timely, accurate medication delivery or pick-up. Your compassion and precision will help deliver hope and healing.
BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
PPO medical plan, available day one at no cost for full-time employee-only coverage
100%25 coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Experience 1 year of experience as retail pharmacy technician or equivalent is required
Licenses and Certifications (PHARM INT) PHARMACY INTERN Registration with Texas State Board of Pharmacy (TSBP) as a Registered Technician or Pharmacist Intern and (BLS) BASIC LIFE SUPPORT Certification with course accredited by the American Heart Association (AHA) or American Red Cross (ARC).
Preferred
Experience 1 year specialty pharmacy experience
Licenses and Certifications (PTCB-CPHT) CERTIFIED PHARMACY TECHNICIAN National certification with Pharmacy Technician Certification Board (PTCB)
JOB DUTIES
Assists the Pharmacist in reviewing, processing, preparing, filling, labeling and dispensing of medications and supplies as allowable by law.
Answers telephones responding to questions or requests.
Ensures necessary communications are provided to the customer, such as instructions, side effects and medication descriptions.
Arranges customer consultations with Pharmacist, when requested.
Cleans equipment, and maintains all required temperature logs as per corporate Policy and Procedures.
While completing fulfillment functions, checks medication and administration supply inventory for out-of-date products, removes products from inventory and works with the appropriate resource to record out-of-date products.
Processes incoming orders to determine that items ordered were shipped and that items shipped are the same as items invoiced to the Pharmacy.
Checks items for appropriate 'shelf life' remaining before expiration.
Affixes price stickers to the items ordered and places on stock shelves or in refrigerator, when required.
Assists with full inventory and cycle counts.
Assists with putting away newly received inventory in the appropriate location in the pharmacy.
Performs related duties as assigned or requested.
Loads the appropriate insurance plan to the patient's profile for adjudication, runs test claims and makes the necessary outreach to the Health Plan (HP) and/or Pharmacy Benefit Manager (PBM) to resolve rejected claims and/or contact patients and/or prescribers to collect additional information or data needed for a successful claim submission (i.e. patient demographics, new insurance information).
Assist nurses with the prior-authorization process by completing Cover My Meds.
Places outbound calls to patients or physicians' offices to obtain additional information needed to process the script or to notify of delay in processing script.
Assists in obtaining new prescriptions if a plan considers selected products appropriate based on patient need.
Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact.
Provides timely response to patients' inquiries by telephone and/or email, consistent with service and quality standards.
Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries.
Coordinates patient care by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient and payment information, notifying the pharmacist of issues or changes in the patient's condition.
Provides correct information or directs the call to the appropriate team member or department while maintaining a high level of professionalism
Ensures that good patients' relations are maintained, and patients' claims and complaints are resolved fairly and effectively.
Contacts the pharmacists to alert them of any changes in patient's condition, compliance issues due to patient not taking medication or side effects, or to transfer a patient directly to pharmacist for counseling.
Complete all additional special handling duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports.
Complete other stages of the order process as assigned including but not limited to scanning prescriptions, Image Indexing, Pre-QA, Intake Prep and work issues.
Documents information received from calls and provides notification of any urgent orders, shipping related issues and any errors, complaints or compliments to the appropriate party or system.
Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
Related keywords
Specialty PharmacyCancer CarePharmacy TechnicianTSBPPTCB-CPHTBLSCover My MedsPharmacy Benefit ManagerPBMMedication DeliveryAdverse Drug Event ReportsHealthcare
About University of Texas Southwestern Medical Center
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