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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Retirement Plan, Paid Time Off, Vacation
Posted 3d ago
~40 hrs/week
Responsibilities
The General Manager is responsible for the overall operational and financial performance of the restaurant, including managing sales, labor, and food costs. They lead the team through hiring, training, and coaching while ensuring a high-quality guest experience and adherence to brand standards.
Requirements
Candidates should have proven restaurant management experience and strong leadership skills to operate in a fast-paced environment. Flexibility to work nights, weekends, and holidays is required, along with the ability to meet physical demands like lifting up to 50 pounds.
Full job description
Wingstop General Manager
Job Posting: Wingstop General Manager – Leading Operational Success
Position: General Manager
Company: Sizzling Platter LLC
Location:Cincinnati , Ohio
Job Type: Full-Time
FLSA Classification:Salary
About Us
Wingstop is more than a restaurant — it is a full-on flavor experience.
Since 1994, we have been serving fresh, made-to-order wings that keep guests coming back. Our mission is simple: serve the world flavor through great food and unforgettable service.
At Wingstop, every role matters. As a General Manager, you are responsible for leading your team and driving restaurant success through strong leadership, operational execution, and accountability.
Position Summary
The General Manager is responsible for the overall performance of the restaurant, including operations, financial results, team leadership, and guest experience. This role leads daily operations while ensuring consistent execution of brand standards and driving business performance.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
In this role, you will:
Lead, develop, and manage restaurant team members, including hiring, training, coaching, and performance management
Oversee daily operations, including staffing, scheduling, food quality, and service execution
Actively support front-of-house and back-of-house operations as needed
Ensure an exceptional guest experience and resolve guest concerns promptly and professionally
Manage financial performance, including sales, labor, and food cost control
Analyze operational and financial data to support decision-making and improve performance
Perform or oversee opening and closing procedures, including cash handling and reporting
Ensure compliance with company policies and all applicable federal, state, and local laws
Maintain high standards of food safety, sanitation, and cleanliness
Oversee inventory management, ordering, and cost control processes
Maintain an active leadership presence and foster a positive, accountable, and high-performing team culture
Preferred Qualifications
Proven restaurant management experience
Strong leadership, communication, and organizational skills
Financial acumen and ability to manage costs and budgets
Ability to work in a fast-paced, high-volume environment
Strong problem-solving and decision-making skills
Reliable, accountable, and results-driven
Flexible availability, including nights, weekends, and holidays
Scheduling Expectations
General Managers are expected to maintain a consistent leadership presence during key business hours.
A typical weekly schedule includes:
2 opening shifts
2 closing shifts
1 mid-day shift
(Schedule may fluctuate based on location, leadership approval, or business needs)
General Managers are expected to:
Work a minimum of 45 hours per week, based on business needs and operational demands
Work the busiest days of the week based on projected sales and operational needs
Ensure team schedules are prepared and communicated in a timely manner
Maintain proper staffing levels to support business demands
All scheduling practices will comply with applicable federal, state, and local labor laws.
Compensation
Pay Range:$50000.00 per year – $60000.00 per year
Actual compensation will vary based on factors such as experience, skills, qualifications, location, and business needs.
Benefits
Eligible employees may have access to the following benefits, subject to plan terms and eligibility requirements:
Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid time off, including vacation and holidays (in accordance with company policy and applicable law)
Short-Term Disability
Long-Term Disability
Life Insurance
Professional Development Program
Physical Requirements
This position requires the ability to perform the following, with or without reasonable accommodation:
Stand and walk for extended periods
Lift and carry up to 50 pounds
Bend, reach, stoop, and kneel frequently
Perform repetitive motions, including hand and wrist movements
Work in a fast-paced, high-temperature restaurant environment
Work Environment
This role operates in a restaurant environment with exposure to heat, noise, and kitchen equipment. Team members are expected to follow all safety procedures and use appropriate protective equipment.
Equal Employment Opportunity
Sizzling Platter is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.
Additional Information
This job description is intended to describe the general nature and level of work performed. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications. Duties may change at any time based on business needs.
Employment is at-will where permitted by law.
Related keywords
Restaurant OperationsP&L ManagementFood SafetySanitationGuest ExperienceLabor ControlCash HandlingStaff TrainingHospitalityOperational ExecutionComplianceInventory Control
Sure, we’re The Wing Experts, but it’s our flavor that defines us. You taste it in our 12 signature sauces, you see it through our bold TV commercials, and you feel it when you walk through our doors. It’s what we like to call a flavor experience, and since the opening of our first restaurant in 1994 in Garland, Texas, it’s been our mission to Serve the World Flavor.
Fast forward over 30 years and we’ve done just that. With more than 3000 locations globally, we’ve established ourselves as one of the fastest growing restaurant brands in the industry.
Our fresh wings satisfy your hunger in a way nothing else can, and we’d like to think our workplace is just as unique as our made-from-scratch ranch dressing. We’ve got the opportunity you’ve been craving whether you’re looking for something at our restaurant support center in Dallas, or in the field supporting our team members in-restaurant. For people who demand flavor in everything from their food to their career, Wingstop is the answer.
We’re a brand that can’t be duplicated, with a momentum that can’t be slowed – let us show you what Team Wing is all about! Visit www.wingstop.com/careers for more information and follow our page to stay updated with all things Wingstop.
Offices: 2801 N Central Expy, Dallas, Texas 75204, US
Cooked-to-order chicken wingsHand-cut seasoned friesMade-from-scratch ranch dressingThe Wing Expertsand 11 signature flavorsFood and BeverageTravelRestaurants & CafesRestaurants and food service
Frequently asked questions
How many Retail jobs are open in Cincinnati, OH right now?
There are currently 1,416 open retail positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Cincinnati, OH?
Companies currently hiring include Kroger, Lowe's Companies, Inc., Great Clips Inc., Ohio Valley Goodwill Industries, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Cincinnati, OH?
Yes — 50 of the 1416 open retail positions offer remote or hybrid work (16 remote, 34 hybrid).
How do I apply for Retail jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.