Berlin, Germany · Hybrid
About Yepoda Clean K-Beauty Innovation. No compromises. Yepoda is a clean K-Beauty brand that actually proves it works. We make Korean skincare without any of the compromises. Everything is clinically tested, 100% vegan,…
Skills: Customer service, Community management, Italian, Spanish, English
Berlin, Germany · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail management, KPI analysis, Sales performance, Team leadership, Store operations
Berlin, Germany · On-site
Chat Bewerbung » Ort: 12207 Berlin, Osdorfer Str. 98 | Vertragsart: Teilzeit, 15 Std./ Woche, unbefristet | Job-ID: 975600 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mitarbeitende in rund 2.130 Märkten, an…
Skills: Cleaning, Attention to detail, Reliability, Use of cleaning equipment, Use of cleaning agents
Berlin, Germany · On-site
TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whe…
Skills: Warehouse operations, Stock management, Inventory replenishment, Teamwork, Flexibility
Berlin, Germany · On-site
TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whe…
Skills: Sales, Customer service, Cashiering, Merchandising, Stock replenishment
Berlin, Germany · On-site
Chat Bewerbung » Ort: 10319 Berlin / Friedrichsfelde, Dolgenseestr. 9 c-f | Vertragsart: Vollzeit, 38 Std./Woche, unbefristet | Job-ID: 975688 Du behältst stets den Überblick und bist ein Organisationstalent? Du willst a…
Skills: Retail management, Leadership, Staff scheduling, Inventory management, Quality management
Berlin, Germany · On-site
Chat Bewerbung » Ort: 10319 Berlin / Friedrichsfelde, Dolgenseestr. 9 c-f | Vertragsart: Voll-/Teilzeit, 20 bis 38 Std./Woche unbefristet | Job-ID: 975691 Du liebst es, Menschen ein Lächeln aufs Gesicht zu zaubern? In de…
Skills: Customer service, Product presentation, Inventory management, Pricing accuracy, Fresh produce knowledge
Berlin, Germany · On-site
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — Die R…
Skills: Sales, Customer Service, Styling, Communication, Multitasking
Berlin, Germany · On-site
Chat Bewerbung » Ort: 12203 Berlin, Hortensienstr. 28/ Enzianstr. 5 | Vertragsart: Teilzeit, 25 Std./ Woche, befristet | Job-ID: 975603 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mitarbeitende in rund 2.13…
Skills: Customer service, Cashiering, Stock replenishment, Quality control, Teamwork
Berlin, Germany · On-site
INCLUSIVE BY DESIGN At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity…
Skills: B2B enterprise sales, Strategic consulting, Market creation, Stakeholder management, Logistics
Berlin, Germany · On-site
Chat Bewerbung » Ort: 13467 Berlin, Glienicker Str. 6b | Vertragsart: Voll-/Teilzeit, 18 bis 38 Wochenstunden, unbefristet | Job-ID: 955651 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mitarbeitende in rund …
Skills: Customer Service, Cashier Operations, Inventory Management, Quality Control, Teamwork
Berlin, Germany · On-site
Ort: 10115 Berlin | Vertragsart: Vollzeit, unbefristet | Job-ID: 975633 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mitarbeitende in rund 2.130 Märkten, an 10 Logistikstandorten und in den Zentralen. Im #te…
Skills: Retail management, Team leadership, Staff scheduling, Inventory management, Sales monitoring
Berlin, Germany · On-site
Chat Bewerbung » Ort: 12439 Berlin / Niederschöneweide, Schnellerstr. 74 | Vertragsart: Voll-/Teilzeit, 25 bis 38 Wochenstunden, unbefristet | Job-ID: 964902 Du liebst es, Menschen ein Lächeln aufs Gesicht zu zaubern? In…
Skills: Customer Service, Merchandising, Sales Promotion, Inventory Management, Product Knowledge
Berlin, Germany · On-site
Chat Bewerbung » Ort: 13509 Berlin / Tegel, Ernststr. 7 | Vertragsart: Voll-/Teilzeit, 30 bis 37 Wochenstunden, befristet | Job-ID: 964858 Du liebst es, Menschen ein Lächeln aufs Gesicht zu zaubern? In deiner REWE Viet N…
Skills: Food Preparation, Convenience Food Production, Quality Control, Customer Service, Inventory Management
Berlin, Germany · On-site
Chat Bewerbung » Ort: 12349 Berlin / Britz, Buckower Damm 50 | Vertragsart: Voll-/Teilzeit, 30 bis 37 Wochenstunden, unbefristet | Job-ID: 964907 Eine wertschätzende Führungskultur und Teamgeist liegen dir am Herzen? Dan…
Skills: Team Leadership, Inventory Management, Merchandising, Quality Control, Hygiene Regulations
Berlin, Germany · On-site
Chat Bewerbung » Ort: 12349 Berlin / Britz, Buckower Damm 50 | Vertragsart: Vollzeit, unbefristet | Job-ID: 964936 Du behältst stets den Überblick und bist ein Organisationstalent? Du willst als Führungskraft Verantwortu…
Skills: Store Management, Personnel Planning, Sales Strategy Implementation, Quality Management, Customer Service
Berlin, Germany · On-site
Job Description: At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you’re a hands-on leader who thrives in a fast-paced, team-…
Skills: Team leadership, Customer service, Food safety, Inventory management, Cash handling
Berlin, Germany · On-site
WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Di…
Skills: Merchandising, Stocking, Display building, Attention to detail, Communication skills
Berlin, Germany · On-site
Chat Bewerbung » Ort: 12439 Berlin / Niederschöneweide, Schnellerstr. 74 | Vertragsart: Voll-/Teilzeit, 25 bis 38 Wochenstunden, unbefristet | Job-ID: 964910 Du liebst es, Menschen ein Lächeln aufs Gesicht zu zaubern? In…
Skills: Customer Service, Product Presentation, Sales Promotion, Inventory Management, Price Labeling
Berlin, Germany · On-site
Overview True Society ist ein Kollektiv globaler Brautmodengeschäfte, welche allen Bräuten das ultimative Brautkleid-Einkaufserlebnis bieten. Mit Standorten in den USA, Australien und Europa unterstützen wir Bräute dabei…
Skills: Sales, Customer service, Communication, Relationship building, Problem solving
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You will serve as the primary point of contact for Italian and Spanish-speaking customers across email and social media platforms. Additionally, you will nurture the brand community and collaborate with internal teams to provide actionable customer insights.
Candidates should have an educational background in Media, Marketing, or Communication and previous experience in customer-facing roles. Fluency in Italian and Spanish, along with strong English proficiency, is required.
Yepoda is a clean K-Beauty brand that actually proves it works. We make Korean skincare without any of the compromises. Everything is clinically tested, 100% vegan, and formulated above EU standards. So you get the innovation and the results that K-Beauty is known for, plus a real commitment to sustainability. And we make it genuinely fun and easy to use — skincare you actually look forward to.
Founded in 2020 by Sander Joonyoung van Bladel and Veronika Strotmann, Yepoda is a certified B Corp™ and 1% for the Planet member, based in the heart of Berlin. Our products are available through our own online shop and, since March 2025, at Sephora Europe — online and in over 650 stores. With a team of 140+ brilliant individuals from around the world, we are actively shaping Yepoda's story every day.
We are looking for a passionate Customer Care & Community Manager fluent in Italian and Spanish, with excellent English skills to support our amazing customers and community.
Be the first point of contact for our Italian and Spanish-speaking customers, answering inquiries via email, social media, and other platforms.
Deliver exceptional customer service, ensuring our customers feel valued and supported.
Engage with and nurture our community on social media, creating a positive and inclusive environment.
Work collaboratively with internal teams (operations, product, brand) to collect and share customer feedback and elaborate useful insights.
Educational background in Media Management, Marketing, Communication, or related studies
Previous experience in customer service/customer facing roles.
Fluency in Italian (C1/C2 level or equivalent), Spanish (B1/B2), and strong proficiency in English or vice versa.
Outstanding written and verbal communication skills.
Previous experience collaborating in international and multicultural settings is highly valued.
Familiarity with tools like Google Workspace, Microsoft Office, and ticketing systems (we run on Gorgias).
Proficiency in using and integrating a variety of platforms and tools into everyday tasks is a plus.
Passion for beauty, delivering great experiences, and community building.
A collaborative team player who thrives in a fast-paced start-up environment.
Dynamic Environment: The opportunity to work in a start-up environment surrounded by a passionate and dedicated team.
Accelerate Your Career: Take on responsibility from day 1, with room for professional growth and advancement as the company continues to expand.
Inspiring Workspace: Located in the heart of Berlin's Prenzlauer Berg, a dog-friendly office, with free drinks and snacks.
Hybrid Working: We understand that sometimes you get more stuff done from home and need a change of scenery.
We Value Diversity: We seek to build an inclusive workplace that welcomes people from all different backgrounds. A welcoming, international, dedicated team with flat hierarchies and trust by default.
Employee Discounts: You’ll get to enjoy the Yepoda products at a discount and share it with friends and family to keep your glow going!
Unique add-ons: Enjoy an Urban Sports membership package to help you stay active and healthy.
Make sure to apply by clicking on the “Apply for this job” button below. Please upload your CV and Cover Letter in English language. Our Talent Acquisition team will review your application and get back to you as soon as possible.
At Yepoda we are dedicated to providing equal employment opportunities to all individuals, regardless of race, color, ethnicity, ancestry, religion, national origin, citizenship, gender, gender identity or expression, sexual orientation, age, marital status, parental status, disability, or any other status protected by applicable law.
Clean K-Beauty Innovation. No compromises. Certified B Corp™.
Korean effectiveness meets sustainable solutions: our mindfully produced skincare products are made with love in Korea. Yepoda’s mission is to bring you the best natural and active ingredients without ever compromising on quality or sustainability. We are a young skincare start-up launched in spring 2020, and proudly recognised as one of LinkedIn's Top Startups 2025 in Germany. Would you like to join us? Check our website!
Offices: Berlin, DE
There are currently 1,874 open retail positions in Berlin, Germany listed on Clera. New openings are added daily as companies post roles.
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