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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
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Temporary
Posted 7d ago
~40 hrs/week
Responsibilities
The Event Associate provides exemplary hospitality and delivers an excellent guest experience while serving guests at the Atlanta Botanical Garden. Responsibilities include managing point of sale transactions, maintaining inventory, and ensuring responsible service of alcoholic beverages.
Requirements
Candidates must be able to work in a fast-paced environment, possess excellent communication skills, and demonstrate attention to detail. The role requires physical stamina for standing and walking, as well as obtaining a TIPS On-Premise Alcohol Certification.
Full job description
Description
UPCOMING JOB FAIR!
We invite you to attend our upcoming Job Fair on Monday, October 5th from 10:00 a.m. to 2:00 p.m. Applicants will have the opportunity to meet directly with hiring managers and participate in a one-on-one interview. Please review the job description below. Completing your application in advance is strongly recommended to ensure a smooth process, and don’t forget to bring a copy of your resume.
Location: Longleaf Restaurant - 1345 Piedmont Ave NE, Atlanta GA 30309
Please park in the garage and make your way to the Garden entrance. Upon arrival, check in at the Hardin Visitor Center, where you will be directed to Longleaf Restaurant. Parking will be validated for Job Fair attendees.
If you are unable to attend, your application will still be reviewed.
Position Summary
The role of an Event Associate is to provide exemplary hospitality and deliver an excellent guest experience at all times while serving and interacting with our guests. All Atlanta Botanical Garden staff are considered to be Ambassadors and Representatives of the Atlanta Botanical Garden and should represent themselves accordingly. This a temporary position, the season will begin around October 19th, to January 10th.
Key Responsibilities
Greet each guest and nurture outstanding customer service
Ensure compliance of the Garden’s tip policy at all times
Accurately and efficiently complete all sale transactions and maintain proper payment accountabilities
Handle set-up, break down and clean-up of assigned point of sale terminal and work location
Organize the area to streamline guest transactions and inventory
Properly record all transactions via the point of sale system, confirm order, inform guests of the amount owed, process payments, and provide products sold
Handle set up of stand, arrange displays
Notify supervisor/Lead of any inventory deficiency, shortage, spill, point of sale issue, need for void/refund or incidents with guests
Ensure solid product knowledge of all items being sold
Acquaint guests with items for sale and use proper selling techniques
Gauge customers’ needs and preferences and make recommendations
Serve alcoholic beverages responsibly, request identification, and adhere to all alcohol service policies and procedures
Perform clean up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment
Perform breakdown of all product and supplies that are pulled and return product to the appropriate storage location, restocking for the next day if needed
Requirements
Must be able to work independently as well as in a team environment
Organizational skills are essential
Ability to respond quickly and effectively to change
Attention to detail and excellent math skills
Must be able to interact with the public in a confident and professional manner
Demonstrate excellent listening and clear speaking skills
Must complete alcohol service training – TIPS On-Premise Alcohol Certification
Must have access to reliable transportation and be able to report to work on a changing schedule, including weekends, evenings and holidays
Must have guest focus approach
Ability to work in a fast-paced environment
Physical requirements
Standing and walking 90% of the time
Position occasionally requires the ability to lift up to 20 lbs
Constant standing, walking, bending, reaching and repetitive motions
Position requires working in proximity to wood burning fires at times
Must be able to work outside at times, including in the elements during all seasons
The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.
It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.
Atlanta Botanical Garden Core Values
Conservation: We value natural resources and ecosystems, making choices with the long-term sustainability of our planet in mind
Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden
Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone
Integrity: We demonstrate honesty, transparency, accountability, trustworthiness, and ethical behavior, exercising good judgment in our actions and communication
Respect: We value the diversity of our coworkers, volunteers, and guests, holding each other in the highest regard
Related keywords
SeasonalEventsHospitalityCustomer ServicePoint of SaleInventoryAlcohol ServiceTIPS CertificationCash HandlingRetailEvent OperationsGuest ExperienceTeamworkCommunicationPhysical Labor
To develop and maintain plant collections for the purposes of display, education, conservation, research and enjoyment
Industry
Non-profit Organizations
Company size
201-500 employees
Founded
1976
Headquarters
Atlanta, GA
LinkedIn followers
9,887
The Atlanta Botanical Garden is among the top tier of cultural attractions in Atlanta and Gainesville, Georgia. The Garden is the perfect place to plan a beautiful event or meeting surrounded by lush gardens. Revenue supports the Garden's mission as a non-profit to develop and maintain plant collections for display, education, research, conservation and enjoyment.
Offices: 1345 Piedmont Avenue NE, Atlanta, GA 30309, US · 1911 Sweetbay Drive, Gainesville, GA 30351, US
How many Retail jobs are open in Atlanta, GA right now?
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