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Full-time
high school, associate degree
Health Care Options, Medical Insurance, Dental Insurance, Vision Insurance, 401k Savings And Retirement Plan, Company Match
Posted 32d ago
~40 hrs/week
Responsibilities
The representative supports the dealership by collaborating with sales, service, and administrative departments to ensure customer satisfaction. They manage customer inquiries, update files, and track interest using CRM and lead management tools.
Requirements
Candidates must have a high school diploma and a genuine interest in providing exceptional customer service. Preferred qualifications include an associate degree or six months to one year of related experience.
Full job description
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer Representative to join our team and help deliver extraordinary customer experiences.
JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and teamwork as we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales.
WHAT WE HAVE TO OFFER
Consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
Exceptional attention to detail.
WHAT YOU CAN BRING TO THE TABLE
Commitment: Ensure our customers have a world-class car-buying experience at every step along their ownership journey.
Excellence: Provide an unparalleled level of technical expertise to help customers with comprehensive knowledge of available products and services.
Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
Technical Expertise: Understand and use MS Office Suite, CRM and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Qualifications
Competencies
Excellent communication skills, both oral and written, with the ability to effectively communicate with customers via face-to-face, phone, or by other means of communication
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to process data and organize it for management analysis
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Ability to understand and follow work rules and procedures
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to interact well with others and be a positive influence on employee morale throughout the organization
Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds. This position requires a good deal of walking or standing 50 percent of the time or greater will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift This position may involve long periods of sitting with some pushing and pulling of arm or leg controls This position requires the ability to climb stairs and may be required to stoop, and kneel infrequently This position requires the ability to hear and talk This position is primarily located in an office environment, with heating and air conditioning but the position requires the ability to meet with customers outside and may be subject to extreme cold or heat for short periods of time
Position Type/Expected Hours of Work Works evening, weekend, and holiday hours as required.
Required Education and Experience High school diploma or the equivalent.
Preferred Education and Experience Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Welcome to BMW of Bloomfield Hills. As a proud member of Penske Automotive Group, we are driven by excellence and dedicated to serving all of your automotive sales and service needs. We strive to give our customers the very best of the best, and are always looking for dependable, enthusiastic, and committed professionals who share that same passion to join our team. If you are ready to take the next step toward a rewarding career in an exciting, friendly and inclusive environment, apply with us today at PAGjobs.com.
Offices: 1845 S Telegraph Rd, Bloomfield Hills, Michigan 48302, US
Based on 559 listings with disclosed salaries, most retail jobs in Arizona pay between $40k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Arizona right now?
There are currently 11,074 open retail positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Arizona?
Companies currently hiring include Domino's, Kroger, Albertsons Companies, Costco Wholesale, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Arizona?
Yes — 172 of the 11074 open retail positions offer remote or hybrid work (55 remote, 117 hybrid).
How do I apply for Retail jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.