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The Complex Sales Manager will manage the solicitation of new customer relationships and maintain existing accounts for Hilton Los Cabos and Conrad Punta Mita. They will also negotiate contracts, prepare sales forecasts, and collaborate with internal departments to drive profitable growth.
Requirements
Candidates must have at least four years of professional experience, including two years specifically in hotel group sales. Proficiency in the incentive or corporate market segments and experience with sales presentations and operational budgets are required.
Full job description
Exceptional Hospitality Starts with You
The location for this position is virtual/remote (within the U.S.)
This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Complex Sales Manager, you will support the areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. You will support the Hilton Los Cabos and Conrad Punta Mita and report to the Complex Associate Director of Sales & Marketing. You will manage the solicitation of new customer relationships and accounts, including Incentive, Domestic, and HWS Accounts, and maintain existing accounts.
What you'll do during a typical day:
Represent both resorts in interactions dealing with customers relative to sales and operational questions and challenges.
Negotiate contracts with customers and commission agreements with third-party agencies. (Leads & group opportunities for 10 to 50 rooms peak)
Solicit and manage 3rd party and HWS leads to grow the market segment for each hotel. (Leads & group opportunities for 10 to 50 rooms peak)
Help prepare reports on the operation of the group sales market, including the annual and monthly Forecast, Lead Management System, Account Production Reports, and Meetings.
Conduct verbal sales presentations to prospective clients.
How you'll collaborate with others:
Travel to meet and develop client base including trainings, trade show participation, FAM trips, and retail travel agencies.
Participate in organizations as recommended by management and the Complex Associate Director of Sales & Marketing.
Partner with all related departments such as Revenue Management, Marketing, Group Sales, e-Commerce, and Operations to help with property strategies.
Projects you'll take ownership of:
Develop and implement business plans for top accounts focusing on inbound business to the Mexican Market with a high volume of sales leads and working with customers in multiple time zones.
Solicit and develop new accounts to create business opportunities for the Hilton Los Cabos and the Conrad Punta de Mita resorts.
Uncover business opportunities including in and out of your assigned segments.
Input and retrieve information from computer system for file maintenance, correspondence, and preparation of forecast and marking budget.
What It Takes to Make the Stay
You have these minimum qualifications:
Four (4) years of professional experience
Two (2) years of hotel group sales experience
Recent work experience with the Incentive or Corporate market segments
Knowledge of the travel industry, current market trends, and economic factors
Experience developing and delivering sales presentations
Experience in writing and supervising operational budgets
Up to 30% international travel required
It would be useful if you have:
Luxury resort background
Experience with or understanding of Delphi or other major hospitality sales platforms
Spanish language proficiency
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next
Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $60,000 – $85,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Sales Incentive Plan (SIP), consistent with other team members at the same level and/or position within the Company. #LI-REMOTE
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.
Industry
Hospitality
Company size
10,001+ employees
Founded
1919
Headquarters
McLean, VA
LinkedIn followers
2,716,626
Total funding
$12B
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 27 world-class brands comprising more than 9,100 properties and over 1.3 million rooms, in 143 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 250 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
Offices: 7930 Jones Branch Drive, McLean, VA 22102, US · 755 Crossover Lane, Memphis, TN 38117, US · 15305 N. Dallas Pkwy, Suite 600, Addison, Texas 75001, US · Maple Court Central Park, Reeds Crescent, Watford, WD24 4QQ, GB · 103 Penang Road #09-01/07, Singapore, 238467, SG
Based on 137 listings with disclosed salaries, most marketing jobs in McLean, VA pay between $92k–$229k per year. Individual offers vary with seniority, company size, and specialization.
How many Marketing jobs are open in McLean, VA right now?
There are currently 169 open marketing positions in McLean, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Marketing roles in McLean, VA?
Companies currently hiring include Capital One, Hilton, ENS Solutions, LLC, Peraton, Appian, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Marketing jobs in McLean, VA?
Yes — 47 of the 169 open marketing positions offer remote or hybrid work (9 remote, 38 hybrid).
How do I apply for Marketing jobs in McLean, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.