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Senior Engineer Product Configurator LLE Modelling & Development
pune, Maharashtra, India · On-site
Mid level$460M raised
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Full-time
bachelor degree, postgraduate degree
Health And Wellness Benefits, Work-life Balance Programs
Posted 54d ago
~40 hrs/week
Responsibilities
Design, develop, and support enterprise systems and AI-integrated algorithms to enable global support operations. Act as a liaison between business units and IT to translate complex requirements into scalable technical solutions.
Requirements
Requires a degree in computer science or engineering with over 5 years of experience in DevOps and AI integrations. Must have proven expertise in CRM/ITSM systems and proficiency in web-based technologies like Java and JavaScript.
Full job description
Company Description
QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.
Job Description
Designs, develops, enhances, debugs, and supports enterprise systems and online services that enable QAD’s global Support operations. Independently analyzes complex business and operational problems where solutions are not readily apparent, requiring evaluation of multiple technical options, trade-offs, and constraints. Translates business requirements into clearly defined technical solutions and is accountable for the end-to-end execution of those solutions, including design, development, testing, deployment, and post-implementation support.
Integration experience with AI tools to design, program, and integrate intelligent algorithms into software systems.
Applies seasoned professional judgment and broad technical knowledge across multiple programming languages, platforms, and integration technologies to deliver scalable, maintainable solutions. Proactively identifies opportunities to improve system performance, reliability, and efficiency through targeted enhancements and automation, particularly within evolving and changing infrastructure. Operates with minimal supervision, following established architectural standards and policies, while determining appropriate methods and techniques to achieve desired outcomes.
NOTE: Experience in OOP's is a significant plus.
Given that QAD’s Support organization operates in a 24×7 global environment, this role requires flexibility in scheduling. The position is primarily aligned to early AMS core business hours, with regular overlap required to support APAC and EMEA teams. Occasional adjustments to work hours may be necessary to support critical incidents, releases, or time-sensitive initiatives. This flexibility is essential to ensuring continuity of service and effective support for QAD’s global customer base.
1. Develop software solutions or corrections as well as adapt enhancements to newer software versions by executing, testing and implementing appropriate configurations.
2. Assess and analyze business process needs; work on complex issues where analysis of situations or data requires in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques, automation capabilities and evaluation criteria for obtaining results. Contribute to the team through implementation efforts, including design, build, test, documentation and go-live activities.
3. Work closely with Support and Cloud to recommend business process changes, based on knowledge of QAD and industry best practices, by researching and identifying appropriate solutions to business requirements. Serving as the liaison between the business unit, department and IT in translating complex business needs into application software requirements.
4. Provide ongoing system maintenance of multiple Support systems, tools and interfaces – ensuring maximum reliability, uptime and responsiveness to customer service requests. Maintain and distribute release notes and documentation to users, stakeholders, and other interested parties
5. Other duties as assigned
Qualifications
Education: Graduate degree, or Baccalaureate’s degree in engineering or computer science, or related technology degree. Relevant technology or industry certifications.
Experience: 5+ years in software development (DevOps) processes, including AI Integrations, 2+ years in supporting and developing Customer Relationship Management (CRM) systems, IT Service Management (ITSM) systems, including 1+ years of a Configuration Management Database (CMDB) and its relationship to asset management is required.
Computer skills: Strong development skills with multiple programming languages and platforms, with heavy emphasis on web-based technologies (APIs, Java, JavaScript, GroovyScript, web services, event listeners). Experience with Atlassian ecosystem: Jira Data Center, Jira Service Management, Confluence, and Scriptrunner. Experience with CRM Systems: Zendesk, Salesforce, Freshworks.
Experience with AI technologies: Co-Pilot, Gemini, Claude, Player Zero, Einstein
Other knowledge: Experience interpreting user needs and writing or editing functional specifications for new systems, systems changes or system enhancements. Strong problem solving capability is a must. Capable of creating and presenting complex ideas and technical solutions as well as challenging solutions and recommending alternative options. Comfortable leading small teams and workgroups is a plus.
Additional Information
We offer an amazing culture and comprehensive suite of health and wellness benefits so that employees can focus on helping customers reach our vision for them: the Effective Enterprise.
Opportunity to join a growing business, launching into its next phase of expansion and transformation
The collaborative culture of smart and hard-working people who support one another to get the job done
Our employees tell us they love working for a global organization focused on collaboration, teamwork and customer outcomes.
Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
Opportunity to join a growing business, launching into its next phase of expansion and transformation.
Collaborative culture of smart and hard-working people who support one another to get the job done.
An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
Compensation packages based on experience and desired skill set
About QAD:
QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.
QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Time Type: Full Time
Department: Support
Location: India - Pune - Adjunct 0ffice
Related keywords
AISaaSDevOpsCRMITSMCMDBJavaJavaScriptGroovyScriptAPIsWeb ServicesJira Data CenterJira Service ManagementConfluenceScriptrunnerZendesk
QAD | Redzone is the Manufacturing AI platform built for the mid-market.
We bring AI to the systems and people that actually run a plant, embedded in ERP, embedded in the workflow, embedded at the point of decision. Because we believe Systems of Record are not enough. The mid-market manufacturers building the real economy need Systems of Action: technology that senses what's changing, decides what matters, and helps frontline teams act before disruption compounds.
Three things make that possible:
QAD Adaptive ERP — a modern, cloud-native operational backbone built for manufacturers, not retrofitted from generic enterprise software.
Redzone Connected Workforce — the platform that amplifies the people on the floor, turning every shift into a decision-making team and every operator into a continuous-improvement engine.
ChampionAI — purpose-built agents embedded directly inside the workflows that drive throughput, margin, and working capital.
Mid-market leaders in automotive, industrial, food & beverage, life sciences, and consumer products trust QAD | Redzone to modernize without missing a production day.
Speed is the new resilience. In a market where complexity arrives all at once — across labor, supply chains, margins, geopolitics, and technology — the manufacturers who win are the ones with the shortest distance between signal and action.
Amplify your workforce. Modernize your ERP. Operate at the speed the real economy demands.
Learn more at qad.com.
Follow us on Twitter: https://twitter.com/QAD_Community
Like our page on Facebook: https://www.facebook.com/QADerp
Follow us on Instagram: https://www.instagram.com/qad_community
Offices: 1221 Brickell Avenue, Ste 2110, Miami, FL 33131, US · 67 Epping Road, Sydney, Macquarie Park 2113, AU · Luchthavenlei 7B, Antwerp, 2100, BE · Praça General Gentil Falcão 108, São Paulo, 04571-150, BR · 20th in Lujiazui Software Park lane 91 on Ershan Road, Pudong, Floor, 3, North Tower, Building No 9, Shanghai, Shanghai Municipality 200127, CN
How many Manufacturing jobs are open in pune, India right now?
There are currently 634 open manufacturing positions in pune, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in pune, India?
Companies currently hiring include Accenture, Rockwell Automation, PACCAR India, Lattice Semiconductor, Capgemini, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in pune, India?
Yes — 124 of the 634 open manufacturing positions offer remote or hybrid work (1 remote, 123 hybrid).
How do I apply for Manufacturing jobs in pune, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.