Kolkata, West Bengal, India · On-site
$240k/yr
Position: Enquiry Moderator Role Objective To manage and coordinate incoming enquiries from multiple sources and ensure timely forwarding to the concerned departments, maintaining proper tracking and follow-ups for smoot…
Skills: Communication, Coordination, Follow-up Skills, MS Excel, Google Sheets
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage and coordinate incoming enquiries from websites, emails, and B2B platforms to ensure timely routing to relevant departments. Maintain detailed enquiry logs in the CRM and prepare regular summary reports to ensure no leads are missed.
Requires a graduate degree with 1-2 years of preferred experience in customer support, tele-calling, or lead management. Proficiency in MS Excel or Google Sheets and strong communication skills are mandatory.
Position: Enquiry Moderator
Role Objective
To manage and coordinate incoming enquiries from multiple sources and ensure timely forwarding to the concerned departments, maintaining proper tracking and follow-ups for smooth lead handling.
Key Responsibilities
Monitor enquiries received from: Website, Email and Online B2B Platforms
Respond to basic customer messages professionally.
Forward enquiries to the relevant department (Sales / Technical / Accounts / Dispatch, etc.).
Maintain enquiry logs in CRM with complete details.
Follow up internally to ensure enquiry is attended and closed.
Ensure no lead is missed, delayed, or wrongly routed.
Prepare daily/weekly enquiry summary reports.
Required Skills
Strong communication.
Good coordination and follow-up skills.
Knowledge of MS Excel / Google Sheets is mandatory.
Ability to multitask
Basic understanding of B2B and B2C lead generation
Qualification & Experience
Speciality Chemicals Manufacturer & Solutions Provider
The name Chemtex depicts Chemical Technology Experts. The early 1970s saw the foundation of Chemtex. And in the following decades, it expanded with its variety of indigenous chemicals and industries catered. Chemtex today remains a family owned company with Shri Ram Gopal Karnani as its Chairman and his sons serving as the board of directors. Over the past 50 years, Chemtex has come a long way in contributing to the speciality chemicals requirements of the Asian sub-continent. Our recent expansion into newer geographies reinforces our aim to become a truly global player in the speciality chemicals space. As a company we are committed to the social and economic progress of the countries we enter. Our rapid growth in the recent years is leading the company to a promising future. Chemtex enjoys a considerable market share in speciality chemicals section with branches catering Agriculture, Water Treatment, Cleaning & Hygiene, Housekeeping & Laundry, Engine Care, Refrigeration & Air Conditioning, Oil & Gas, and other Industry specific sections. Chemtex has mastered the ways and means of doing business better with a farsighted combination of vision, creative thinking, technology, logistics and management services. In all that we do, we are guided by our mission statement - 'The Chemtex Way' Xperience with nearly five decades of knowledge, R&D, production and supply Xcellence with expert technical advice to mitigate crisis with over 3000 product variants Xpertise with over 24000 clients served and counting worldwide Chemtex Speciality Limited, Chemtex, to many, is chemical technology par excellence. Our vast range of chemicals catering to various industrial sectors, it is appropriate to say “there is a bit of Chemtex for every Industry”
Offices: 86A Topsia Road (S), 111, Kolkata, West Bengal 700046, IN
There are currently 141 open manufacturing positions in Kolkata, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accenture, Worley, Genpact, VRINDA INTERNATIONAL, Schneider Electric, among others. Browse the listings above to see every active employer.
Yes — 16 of the 141 open manufacturing positions offer remote or hybrid work (3 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
