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Full-time
bachelor degree
Competitive salary package, Annual performance review, Annual performance bonus, Comprehensive health insurance, Professional development, International training programs
Posted 7d ago
~40 hrs/week
Responsibilities
Lead the development and execution of quality control, compliance, and audit strategies across the dealer and service network. Oversee investigations into operational issues and fraud while driving continuous improvement through data analytics and cross-functional collaboration.
Requirements
Requires a bachelor's degree or higher in Automotive Engineering, Quality Management, or Business Administration. Candidates must have 8–10 years of experience in quality management or operational audit, with at least 3 years in a leadership role.
Full job description
Lead the development and execution of Sales & Aftersales Quality Control, Compliance, Audit, and Investigation strategies across the dealer and service network.
Establish governance frameworks, policies, standards, and quality control processes to ensure operational excellence and regulatory compliance.
Develop and oversee annual risk-based audit plans, ensuring effective execution of periodic, ad-hoc, and special audits.
Lead investigations into critical operational issues, customer complaints, fraud, and non-compliance cases, ensuring timely resolution and preventive actions.
Drive Root Cause Analysis (RCA) and oversee the implementation and effectiveness of Corrective and Preventive Actions (CAPA).
Monitor dealer and workshop performance through quality KPIs, compliance metrics, audit findings, and operational health indicators.
Collaborate with Sales, Aftersales, Network Development, Customer Experience, Legal, and other stakeholders to strengthen operational governance and quality performance.
Lead continuous improvement initiatives by leveraging data analytics, benchmarking, and industry best practices.
Manage departmental planning, budgeting, resource allocation, and project execution.
Prepare executive-level reports, present key findings, risk assessments, and strategic recommendations to senior management.
Coach, develop, and lead team members to build a high-performing quality organization.
Requirements
Education
Bachelor's degree or above in Automotive Engineering, Quality Management, Business Administration, or a related field.
Experience
Minimum 8–10 years of experience in Quality Management, Operational Audit, Sales Operations, Aftersales Operations, Dealer Network Management, or related functions.
At least 3 years of people management or team leadership experience.
Experience in the automotive OEM industry or managing dealer networks is highly preferred.
Technical Skills
Quality Management Systems
Operational Audit & Compliance
Investigation & Fraud Detection
Root Cause Analysis (RCA)
Corrective & Preventive Action (CAPA)
Risk Management & Internal Control
Data Analytics, Power BI, Advanced Excel
Project & Stakeholder Management
Leadership Competencies
Strategic thinking
Decision-making and problem-solving
Leadership and coaching
Cross-functional collaboration
Change management
Strong communication and influencing skills
Languages
Business-level English.
Preferred Qualifications
ISO 9001 Lead/Internal Auditor
IATF 16949 Auditor
Lean Six Sigma Green Belt / Black Belt
Certified Quality Engineer (CQE)
Certified Internal Auditor (CIA)
Benefits
At VinFast, we are committed to empowering our people with meaningful career opportunities and a rewarding work environment.
Competitive salary package with annual performance review and bonus.
Comprehensive health insurance for employees.
Professional development through technical, leadership, and international training programs.
Opportunity to work in a fast-growing global automotive company with exposure to international markets.
Career advancement opportunities within a dynamic and high-performance organization.
Collaborative, innovative, and results-driven working environment.
Annual health check-up and employee wellness programs.
Company-sponsored team building and employee engagement activities.
Paid annual leave and public holidays in accordance with company policy and local labor regulations.
Other attractive benefits in accordance with VinFast's compensation and benefits policies.
Related keywords
AutomotiveQuality ControlComplianceAuditInvestigationGovernanceRisk ManagementRoot Cause AnalysisCAPAKPIsData AnalyticsPower BIExcelISO 9001IATF 16949Lean Six Sigma
VinFast - a member of Vingroup – envisioned to drive the movement of the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability that boasts up to 90% automation in Hai Phong, Vietnam.
Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. Learn more at: https://vinfastauto.com.
Offices: Dinh Vu – Cat Hai Economic Zone, Cat Hai Island, Cat Hai Town, Cat Hai District, Cat Hai, Hai Phong 180000, VN · 4th Floor, Tower 1, Times City, 458 Minh Khai str., Hai Ba Trung dist, Hanoi, Hai Ba Trung 100000, VN
How many Manufacturing jobs are open in Hà Nội, Vietnam right now?
There are currently 341 open manufacturing positions in Hà Nội, Vietnam listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Hà Nội, Vietnam?
Companies currently hiring include VINFAST, Aloha Consulting Group, Apple, Cisco, Chinh Dai Steel, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Hà Nội, Vietnam?
Yes — 13 of the 341 open manufacturing positions offer remote or hybrid work (3 remote, 10 hybrid).
How do I apply for Manufacturing jobs in Hà Nội, Vietnam?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.