Montgomery Township, Pennsylvania, United States · On-site
$28/hr–$30/hr
Job Description: COMPANY DESCRIPTION: Illinois Tool Works Inc. (NYSE: ITW) is a Fortune 300 global multi-industry manufacturing leader reaching revenue of $16 billion in 2025. The company’s seven industry-leading segment…
Skills: Customer Service, Order Processing, ERP Systems, Syspro, Microsoft Excel
York Township, Pennsylvania, United States · Hybrid
$79k–$101k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Account Management, Customer Relationship Management, Quoting, Proposal Preparation, Internal Coordination
Philadelphia, Pennsylvania, United States · On-site
Senior Manager, Human Resources Position Summary: Work Schedule: Monday - Friday, 8:00am to 5:00pm100% on-site Catalent’s 206,878-square-foot Bensalem/ Northeast Philadelphia area facility serves as the global Center of …
Skills: Talent Management, Employee Relations, Organizational Design, HR Operations, Performance Management
Shippensburg, Pennsylvania, United States · On-site
Position Description Ryder is hiring a Material Handler in Shippensburg, Pennsylvania — offering weekly pay, excellent benefits, and a career you can feel good about. Warehouse Forklift Operator / Driver Positions Pay We…
Skills: Forklift operation, Warehouse operations, Picking, Packing, Shipping
Ridley Park, Pennsylvania, United States · On-site
$41/hr–$56/hr
Inspector – Non Destructive Testing Company: Boeing Defense, Space & Security (BDS) has exciting opportunities for Nondestructive Test (NDT) Inspector - Radiography (RT) in Ridley Park, PA! Join our dynamic and supportiv…
Skills: Radiography, Ultrasonic Testing, Non-Destructive Testing, Digital Inspection Systems, Automated Inspection Systems
East Hempfield Township, Pennsylvania, United States · On-site
$72k–$108k/yr
About ITT: ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industria…
Skills: Production Planning, MRP, ERP, SAP, Capacity Planning
Levittown, Pennsylvania, United States · On-site
$30/hr–$36/hr
Job Description: Pitney Bowes is hiring an onsite direct hire full-time Senior Industrial Maintenance Technician, 3rd Shift in Levittown, Pennsylvania facility. Your hourly pay base range is $30 - $36 plus a $2 shift dif…
Skills: Mechanical Troubleshooting, Electrical Troubleshooting, PLC Systems, Preventative Maintenance, Multi-meter Usage
Hatfield Township, Pennsylvania, United States · On-site
Production Scheduler – Bacon & Deli/Specialty Meats Location: Tyrone, PA (On-Site) or Hatfield, PA (On-Site) | Full-Time | Start Time: 6:30am/7:00am Why Join Clemens Food Group? At Clemens Food Group, we don’t just produ…
Skills: Production Scheduling, SAP, Microsoft Excel, Problem Solving, Supply Chain Management
Hatfield Township, Pennsylvania, United States · On-site
The Rendering Supervisor leads shift operations in a specialty rendering department within an integrated pork-processing facility. This role is responsible for safely and efficiently converting pork by-products into rend…
Skills: Rendering Operations, Team Leadership, Process Troubleshooting, Safety Compliance, HACCP
Rahway, New Jersey, United States · Hybrid
$117k–$184k/yr
Job Description RaDS IT Research Infrastructure Product Line (RIPL) engineering team is seeking a Senior Specialist - Research Automation OT Infrastructure. This position will be a member of the Pilot Plant Automation Op…
Skills: Automation Engineering, Capital Projects, Crisis Management, Data Engineering, Data Visualization
Olyphant, Pennsylvania, United States · On-site
Work Schedule: Conventional Position Summary Ensure the accuracy of quality control equipment and systems; effective collection of quality data and carrying out statistical analysis. Support the plant in the identificati…
Skills: Statistical Process Control (SPC), Measurement System Analysis, Root Cause Analysis, Quality Metrics, Troubleshooting
Pocono Township, Pennsylvania, United States · On-site
$149k–$215k/yr
Job Title: GCI Scientific Logistics and Assay Lifecycle Management Team Lead Location: Swiftwater, PA About The Job: The Scientific Logistics and Assay Life Cycle Management Team Lead is responsible for optimizing operat…
Skills: Operations Management, Assay Lifecycle Management, Bioanalytical Method Development, GXP Practices, LIMS
Upper Gwynedd Township, Pennsylvania, United States · Hybrid
$87k–$137k/yr
Job Description The Analytical Commercialization Technology group currently has an exciting opportunity for a Scientist at our West Point, PA site. The position is a laboratory-based scientific role in a fast-paced, mult…
Skills: Analytical Chemistry, HPLC, GMP Compliance, Analytical Method Development, Pharmaceutical Development
Upper Gwynedd Township, Pennsylvania, United States · Hybrid
$87k–$137k/yr
Job Description Our company aspires to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of d…
Skills: Change Management, GMP Compliance, Project Management, Quality Risk Assessment, Technical Writing
Middletown, Pennsylvania, United States · On-site
A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Our Delivery Specialists…
Skills: CDL A, Tanker Endorsement, Hazmat Endorsement, Liquid Transport, Chemical Handling
Upper Gwynedd Township, Pennsylvania, United States · On-site
$87k–$137k/yr
Job Description West Point Technical Operations is seeking highly motivated individuals to provide engineering technical support for a vaccine packaging facility. The focus of the role is as a Deviation Management Specia…
Skills: Continuous Improvement, Corrective and Preventive Action (CAPA), Deviation Management, Engineering Support, Mechanical Engineering
Upper Gwynedd Township, Pennsylvania, United States · Hybrid
$72k–$113k/yr
Job Description The Analytical Commercialization Technology (ACT) department within Analytical Chemistry in Development and Supply (ACDS) has an exciting opportunity for an Associate Scientist at our West Point, PA site …
Skills: Analytical Chemistry, Analytical Development, Analytical Instrumentation, Analytical Thinking, Chemical Physics
Philadelphia, Pennsylvania, United States · Hybrid
$90k–$120k/yr
As a Sales Engineer, you are the champion of growth and customer transformation in your territory, serving as the undisputed Haas CNC and manufacturing authority. Grounded in our Breakthrough Culture, you won't just sell…
Skills: Solutions Selling, CRM Mastery, Salesforce, Forecasting, Contract Negotiation
Johnstown, Pennsylvania, United States · On-site
PBNA $25.45 / hour Primary Job Accountabilities: Jockey trailers under direction of supervisor or foreman/ load trucks as needed and all other duties as assigned. Prepare for day: Complete VCR for jockey truck and forkli…
Skills: Trailer Jockeying, Truck Loading, CDL A Operation, Forklift Operation, Inventory Management
Hatfield Township, Pennsylvania, United States · On-site
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…
Skills: Vehicle Diagnosis, EV Framework, Hand Tools, Power Tools, Road Testing
Montgomery Township, Pennsylvania, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Serve as the primary contact for domestic and international customers to process orders and resolve issues. Coordinate international shipments, export documentation, and collaborate with internal stakeholders to ensure customer success.
Requires a high school diploma and 1-3 years of customer service experience. Proficiency in MS Office and experience with ERP systems are required, with Syspro experience being a plus.
COMPANY DESCRIPTION:
Illinois Tool Works Inc. (NYSE: ITW) is a Fortune 300 global multi-industry manufacturing leader reaching revenue of $16 billion in 2025. The company’s seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW’s approximately 44,000 dedicated colleagues around the world thrive in the company’s decentralized and entrepreneurial culture. www.itw.com.
ITW Performance Polymers is a Division within ITW’s Polymers & Fluids segment with headquarters in Massachusetts with additional operations in Pennsylvania, Florida, and Shannon, Ireland. Performance Polymers is a world leader in the research, development, and manufacturing of structural and semi-structural adhesives, grouting and chocking compounds, sprayable syntactic materials and wear-resistant coatings and repair compounds. Our products are designed to reduce customers’ costs by eliminating steps in their manufacturing processes, reducing the number of parts in an assembly or improving the quality of assembled finished goods. These high-quality, differentiated solutions are widely used in markets including wind, transportation, marine, electronics, mining, petrochemical, and other industrial OEM & MRO applications.
SUMMARY
Our Customer Service team plays an important role in our business operations and customer success. As a Customer Service Representative, you will get to work in a fast-paced and dynamic environment, leveraging your entrepreneurial spirit, strong communication & problem-solving skills and multitasking abilities to create great customer outcomes. This is an exciting opportunity to join our dedicated team and grow your career in a Division within a market-leading, Fortune 200 organization.
ITW’S BUSINESS MODEL & CULTURE:
We have an environment shaped by our decentralized, entrepreneurial culture that brings our exciting ideas to life. Our people thrive in our “flexibility within the framework” approach.
We are committed to providing you with growth and development opportunities that maximize your unique potential.
Our culture empowers you to think and act like a business owner – we want your entrepreneurial spirit to thrive!
Be a part of One ITW/One Team, where everyone’s contribution matters in our quest to achieve our full potential.
We live by our Core Values: simplicity, sharing risk, integrity, respect, and trust.
YOU MIGHT LIKE THIS JOB IF YOU ARE/HAVE…
Organized and detail oriented - you easily pick up on granular details others may miss.
Intrinsically motivated and autonomous. You are self-driven but also thrive in a collaborative environment where you can work with others.
You are obsessed with the customer experience and are always looking for ways to “solve for the customer”.
PRIMARY RESPONSIBILITIES:
Serve as the primary point of contact for domestic distributors, direct customers, and sales representatives, providing exceptional customer service, product expertise, and account support. May be assigned specific customer accounts for ongoing management.
Respond promptly to customer inquiries and requests, process orders accurately, and identify, investigate, and resolve customer issues in a timely manner.
Coordinate product returns, credit requests, and all associated documentation, ensuring compliance with company policies and procedures.
Manage international and export customer communications, addressing product updates, availability, scheduling, delivery timelines, pricing, and new product introductions.
Support the processing of international orders, including preparation of pro forma invoices, import/export documentation, shipping instructions, and special pricing quotations.
Coordinate international shipments by preparing required documentation, collaborating with freight providers, and ensuring compliance with all applicable export regulations and company requirements.
Participate in job-related training and professional development activities to maintain product knowledge, strengthen customer service skills, and support continuous improvement initiatives.
Promote, support and adhere to all safety, environmental and quality related policies and procedures.
QUALIFICATIONS, SKILLS & COMPETENCIES:
High school diploma or equivalent.
1–3 years of customer service or related experience, with a demonstrated ability to provide exceptional customer support, manage multiple priorities, and build positive customer relationships.
Understanding and previous experience of ERP systems. Syspro experience a plus.
Proficiency in MS Office, specifically Excel and Word required.
Excellent interpersonal, written, and verbal communication skills, with the ability to build strong relationships and communicate effectively with domestic and international customers and colleagues.
Strong cross-functional collaboration skills, with the ability to work effectively with Operations, Marketing, Sales, Finance, and other internal stakeholders to resolve customer issues, coordinate activities, and deliver exceptional customer service.
Ability to pass DOT/IATA/IMDG classes.
The compensation for this role is $28-$30/hour. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Offices: Gallatin, US
View all jobs at Illinois Tool Works (ITW)Based on 1376 listings with disclosed salaries, most manufacturing jobs in Pennsylvania pay between $66k–$150k per year. Individual offers vary with seniority, company size, and specialization.
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